Calibre 64 bit problem

D.. · 04-15-2013, 06:30 AM

Hi, Have just installed Calibre 64 bit 0.9.27 on a new pc & finding that it shuts down if I try and go into Preferences Output. Have tried in Safe Mode & it is OK but as soon as I try on normal, Calibre is shut down by Windows. Have tried reinstalling Calibre etc and no difference. I did import books over from previous 32 bit Calibre & wondered if this was the problem? The output is still on default so that it is not causing the problem. Any ideas please..
The message is -
Problem Event Name: AppCrash,
Application Name calibre.exe,
Application version 0.9.27.0,
Application Timestamp 51679536,
Fault Module Name Qt.Gui4.dll,
Fault Module Version: 4.8.3.0,
Fault Module Timestamp: 50a06c97,
Exception Code:00000000005fd7d7.
OS Version 6.1.7601.2.1.0.256.48,
Locale ID 2057,
Addit Info1:2fe5,
2:2fe5a93c1c8f96d14235569a2dbcb1d4,
3:fc45

Thanks

DoctorOhh · 04-15-2013, 07:30 AM

Quote:

Originally Posted by D..

Hi, Have just installed Calibre 64 bit 0.9.27 on a new pc & finding that it shuts down if I try and go into Preferences Output. Have tried in Safe Mode & it is OK but as soon as I try on normal, Calibre is shut down by Windows. Have tried reinstalling Calibre etc and no difference. I did import books over from previous 32 bit Calibre & wondered if this was the problem?

Since it works in safe mode there appears to be a conflict with something that starts up on your computer. The Calibre FAQ has some suggestions.

Good Luck.

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Moved the thread to general calibre forum. The development forum is not the place to ask for help. Please read the "PLEASE READ BEFORE POSTING - The purpose of this subforum" sticky post from the top of the Development forum.

kovidgoyal · 04-15-2013, 07:44 AM

Go to preferences->look & feel and change the font to something standard like verdana or arial.

D.. · 04-19-2013, 04:26 AM

Thanks for that. Tried it and whoops my books came out in a weird unreadable format with some letters and many signs, tried a couple of different fonts, but it made no difference, they converted into a strange format type. So I changed it back to default and they convert OK. So I have got round this problem as I didnt want to uninstall software[ I have so many programs a controlled start up for each program would take weeks!!]to find what was conflicting by completing preferences in safe mode and then leaving as is to run OK as long as I dont access it. I know it is not cured but at least Calibre is now OK for me. No idea why inputting a font would convert the books and make them unreadable
Thanks again.

04-15-2013, 06:30 AM	#1
D.. Enthusiast Posts: 44 Karma: 16196 Join Date: Mar 2009 Device: Kobo & Kindle	Calibre 64 bit problem Hi, Have just installed Calibre 64 bit 0.9.27 on a new pc & finding that it shuts down if I try and go into Preferences Output. Have tried in Safe Mode & it is OK but as soon as I try on normal, Calibre is shut down by Windows. Have tried reinstalling Calibre etc and no difference. I did import books over from previous 32 bit Calibre & wondered if this was the problem? The output is still on default so that it is not causing the problem. Any ideas please.. The message is - Problem Event Name: AppCrash, Application Name calibre.exe, Application version 0.9.27.0, Application Timestamp 51679536, Fault Module Name Qt.Gui4.dll, Fault Module Version: 4.8.3.0, Fault Module Timestamp: 50a06c97, Exception Code:00000000005fd7d7. OS Version 6.1.7601.2.1.0.256.48, Locale ID 2057, Addit Info1:2fe5, 2:2fe5a93c1c8f96d14235569a2dbcb1d4, 3:fc45 Thanks

04-19-2013, 04:26 AM	#4
D.. Enthusiast Posts: 44 Karma: 16196 Join Date: Mar 2009 Device: Kobo & Kindle	64 bit Calibre Thanks for that. Tried it and whoops my books came out in a weird unreadable format with some letters and many signs, tried a couple of different fonts, but it made no difference, they converted into a strange format type. So I changed it back to default and they convert OK. So I have got round this problem as I didnt want to uninstall software[ I have so many programs a controlled start up for each program would take weeks!!]to find what was conflicting by completing preferences in safe mode and then leaving as is to run OK as long as I dont access it. I know it is not cured but at least Calibre is now OK for me. No idea why inputting a font would convert the books and make them unreadable Thanks again.

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04-15-2013, 07:44 AM	#3
kovidgoyal creator of calibre Posts: 45,251 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	Go to preferences->look & feel and change the font to something standard like verdana or arial.