Calibre not seeing prs-500

Gamgee72 · 08-17-2008, 12:33 PM

Hello,

I previously updated my Calibre to 0.4.83 and initially got a message stating:

"USB Driver installation failed with a return code 2 and console output \n\nDevice node created. Install is complete when drivers are updated...Updating drivers for USBVID_054&PID029B from C:\Program Files\calibre\driver\prs500.inf
devcon.exe failed.
child process exited abnormally."

HOWEVER, calibre was able to see my prs-500 (I have both the 500 and 505). Yesterday, I did an update to Sony's eBook library software to version 2.2.00.18100 and I have NOT been able to see my prs-500 on calibre since. I have tried to re-install Calibre 0.4.83 and got the same error message above but cannot see my 500. I see my 505 fine.

Please help.

Thanks.

kovidgoyal · 08-17-2008, 12:44 PM

you ned to uninstall the SONY USB drivers.

taildragger-j3 · 09-05-2008, 04:36 PM

I have just acquired a 500 and installed the Sony Connect software. I've uploaded books etc. fine with the Connect software, but I installed Calibre to do some file converting, and it doesn't see the Reader. I've managed to move the files into Connect and then to the Reader, but that seems like a hassle.

Do I need to uninstall the Sony software?

igorsk · 09-05-2008, 07:05 PM

For PRS-500, you cannot use both programs to transfer books. If you want to use Calibre, you need to uninstall Sony's drivers and reinstall Calbre with "install PRS-500 drivers" chebox enabled.

08-17-2008, 12:33 PM	#1
Gamgee72 Member Posts: 10 Karma: 10 Join Date: Aug 2007 Device: PRS-505 X 2	Calibre not seeing prs-500 Hello, I previously updated my Calibre to 0.4.83 and initially got a message stating: "USB Driver installation failed with a return code 2 and console output \n\nDevice node created. Install is complete when drivers are updated...Updating drivers for USBVID_054&PID029B from C:\Program Files\calibre\driver\prs500.inf devcon.exe failed. child process exited abnormally." HOWEVER, calibre was able to see my prs-500 (I have both the 500 and 505). Yesterday, I did an update to Sony's eBook library software to version 2.2.00.18100 and I have NOT been able to see my prs-500 on calibre since. I have tried to re-install Calibre 0.4.83 and got the same error message above but cannot see my 500. I see my 505 fine. Please help. Thanks.

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08-17-2008, 12:44 PM	#2
kovidgoyal creator of calibre Posts: 45,149 Karma: 27110894 Join Date: Oct 2006 Location: Mumbai, India Device: Various	you ned to uninstall the SONY USB drivers.

09-05-2008, 04:36 PM	#3
taildragger-j3 Writer AND Reader Posts: 54 Karma: 30 Join Date: Aug 2008 Location: Aggieland, TX Device: PRS-505	I have just acquired a 500 and installed the Sony Connect software. I've uploaded books etc. fine with the Connect software, but I installed Calibre to do some file converting, and it doesn't see the Reader. I've managed to move the files into Connect and then to the Reader, but that seems like a hassle. Do I need to uninstall the Sony software?

09-05-2008, 07:05 PM	#4
igorsk Wizard Posts: 3,442 Karma: 300001 Join Date: Sep 2006 Location: Belgium Device: PRS-500/505/700, Kindle, Cybook Gen3, Words Gear	For PRS-500, you cannot use both programs to transfer books. If you want to use Calibre, you need to uninstall Sony's drivers and reinstall Calbre with "install PRS-500 drivers" chebox enabled.