Glo My KOBO GLO is not responding whatsoever.

Joyxelle · 02-01-2013, 11:43 AM

I was reading a book the day after yesterday on my Kobo glo with the light on set into the minumum level. I went to Annotations page and now it won't respond to anything. Its stuck on that page with the light turned ON.

I tried turning the device off, nothing happens.
I tried turning its light off, nothing happens.
I tried connecting it to my computer, my computer would not recognize it either.

I don't know what else to do. Should I just wait for its battery to completely drain?

-------------------------------------------------------------------------
1 day has passed, it's still stuck on that page. BUT the light turned OFF by itself.

--------------------------------------------------------------------------

Kobo Glo is only 1 1/2 month old.
Was reading a 2.1mb book.

Please

me.

luchtgitaar · 02-01-2013, 11:55 AM

Did you try the reset pin?

Joyxelle · 02-01-2013, 12:22 PM

Yeah nevermind. That solved the problem right away. Sorry, that was a noob question.

To any mods please feel free to delete this thread.

PeterT · 02-01-2013, 01:36 PM

Something to remember is that unlike a PC or a MAC, if the Kobo eReading application crashes, it is more than likely that the screen will stay looking like a book IS being read.

There is a long standing intermittent issue I still see on my Touch where the screen stops responding to presses. At least on the Touch I can then press the button to return to the main screen (but this too is non responsive).

At this point all I can do is to turn the unit off; this requires a LONG hold over of the power switch. I can't remember if the screen changes at this point to the power off or not. Finally, a power back on and the device is back working again.

desert dog · 02-01-2013, 02:42 PM

Had that happen to my Kglo last week. The paperclip pushed into the little hole in the bottom trick got me unstuck..

Dr. Drib · 02-01-2013, 02:59 PM

Quote:

Originally Posted by Joyxelle

Yeah nevermind. That solved the problem right away. Sorry, that was a noob question.

To any mods please feel free to delete this thread.

Your issue (and the solution) can be helpful for our community.

Thank you - and welcome to MobileRead.

Don
(MobileRead)

robko · 02-01-2013, 05:20 PM

Quote:

Originally Posted by PeterT

At this point all I can do is to turn the unit off; this requires a LONG hold over of the power switch. I can't remember if the screen changes at this point to the power off or not. Finally, a power back on and the device is back working again.

Normally the screen DOESN'T change in this case, but with the Glo normally the light will go off. I was doing some stupid sync/cancel sync stuff that caused mine to lock this way and pin reset was the only cure (light stayed on until that).

02-01-2013, 11:43 AM	#1
Joyxelle Junior Member Posts: 2 Karma: 10 Join Date: Jan 2013 Device: Kobo	My KOBO GLO is not responding whatsoever. I was reading a book the day after yesterday on my Kobo glo with the light on set into the minumum level. I went to Annotations page and now it won't respond to anything. Its stuck on that page with the light turned ON. I tried turning the device off, nothing happens. I tried turning its light off, nothing happens. I tried connecting it to my computer, my computer would not recognize it either. I don't know what else to do. Should I just wait for its battery to completely drain? ------------------------------------------------------------------------- 1 day has passed, it's still stuck on that page. BUT the light turned OFF by itself. -------------------------------------------------------------------------- Kobo Glo is only 1 1/2 month old. Was reading a 2.1mb book. Please me.

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02-01-2013, 11:55 AM	#2
luchtgitaar Junior Member Posts: 8 Karma: 10 Join Date: Aug 2010 Device: Kobo Aura	Did you try the reset pin?

02-01-2013, 12:22 PM	#3
Joyxelle Junior Member Posts: 2 Karma: 10 Join Date: Jan 2013 Device: Kobo	Yeah nevermind. That solved the problem right away. Sorry, that was a noob question. To any mods please feel free to delete this thread.

02-01-2013, 01:36 PM	#4
PeterT Grand Sorcerer Posts: 13,693 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Something to remember is that unlike a PC or a MAC, if the Kobo eReading application crashes, it is more than likely that the screen will stay looking like a book IS being read. There is a long standing intermittent issue I still see on my Touch where the screen stops responding to presses. At least on the Touch I can then press the button to return to the main screen (but this too is non responsive). At this point all I can do is to turn the unit off; this requires a LONG hold over of the power switch. I can't remember if the screen changes at this point to the power off or not. Finally, a power back on and the device is back working again.

02-01-2013, 02:42 PM	#5
desert dog Zealot Posts: 113 Karma: 495942 Join Date: Dec 2012 Location: Valley of the Sun, Arizona Device: Kindle PW2,3 Voyage,Oasis 1&2, Kobo Glohd, Aura hd, Kmini, H2O 1&2	Had that happen to my Kglo last week. The paperclip pushed into the little hole in the bottom trick got me unstuck..