PW: jailbreak and special offers

BeccaPrice · 01-23-2013, 09:17 PM

I applied the jailbreak to my Paperwhite. I'd paid Amazon the extra $20 to remove special offers. When I turned on the wifi to download a book, all of a sudden I've got the special offers. I've been on the phone with an Amazon Kindle representative for about half an hour - they agree that I shouldn't get the special offers, but nothing we do is getting rid of them. I'm applying the system update to 5.3.3 now, in hope that that will get rid of the offers.

Has anyone else had problems with a jailbroken PW receiving the special offers when they shouldn't? Could the jailbreak have had something to do with this?

booklover6 · 01-23-2013, 09:22 PM

I haven't gotten the special offers back since I paid to get them off.

JSWolf · 01-23-2013, 10:43 PM

If there is an update needed to turn off the ads, then it's very possible the jailbreak is interfering.

GoSharks · 01-24-2013, 12:09 AM

Quote:

Originally Posted by JSWolf

If there is an update needed to turn off the ads, then it's very possible the jailbreak is interfering.

Really Jon? ...this opinion is obviously based upon your intimate knowledge of Kindles and their programming?

@Becca - Why don't you post in the Developer's Corner forum to see what the real experts have to say?

DuckieTigger · 01-24-2013, 05:36 AM

It is the jailbreak that prevents removing of SO. Check out this post and the following posts in that thread ( or the whole thread if you like). After the SO are gone, you should be able to re-jailbreak.

BeccaPrice · 01-24-2013, 09:22 AM

Ah, yes, I should have posted this in the Developer's forum. Sorry.

After 45 minutes on the phone and a call-back half an hour later when I'd updated the system, the CS gentleman decided to try something: he turned on special offers,and then turned them off again. Like magic, they were gone... which indicates that the problem was on their side, not mine (thank heavens. This is the first time I've ever jailbroken a kindle, and if that had been the problem, I would have been very upset).

As part of our troubleshooting, I did have to update to 5.3.3... that shouldnt' mess wth the jailbreak and collection manager, should it?

eureka · 01-24-2013, 10:03 AM

Jailbreak surely can't prevent SO from being disabled. Remember, Amazon isn't a warden, so it doesn't watch for any your action, and jailbreak doesn't have anything common with real jail, so there will be no punishment for applying it. OTOH, speaking about technical side, jailbreak just doesn't touch anything related to SO disabling.

Quote:

Originally Posted by BeccaPrice

the CS gentleman decided to try something: he turned on special offers,and then turned them off again.

After paying, you can do it by yourself in any time at Amazon's "Manage Your Kindle" page.

DuckieTigger · 01-24-2013, 10:07 AM

Quote:

Originally Posted by BeccaPrice

As part of our troubleshooting, I did have to update to 5.3.3... that shouldnt' mess wth the jailbreak and collection manager, should it?

Yes and no. Your PW is still jailbroke, and all your collections are still the same (even nested ones). For 5.3.3 you need the newest CM, or it won't run. Think you have the newest one already. The Kindlet Jailbreak got lost in when you updated to 5.3.3 - needs reinstalled. Then CM should work - if it still doesn't open, the developer certificates need installed. Not 100% sure if they get wiped. So just install Kindlet Jailbreak, try CM, if it works yay, if not, dev certs. UPDATE: The Developer Certificates are indeed needed, see here for more details ( thank you, ixtab, for clearing that up).

EDIT: I know when I upgraded mine to 5.3.3 I noticed the *** Jailbreak *** notice from the JB bridge. Not sure why it would not have worked on BeccaPrice's update to 5.3.3

EDIT2: When I updated, I downloaded the update file from Amazon, put on PW, and chose "update Kindle" from menu. Is this important to trigger the JB bridge, rather than just restarting and or letting Kindle download over wifi?

BeccaPrice · 01-24-2013, 12:56 PM

Quote:

Originally Posted by eureka

After paying, you can do it by yourself in any time at Amazon's "Manage Your Kindle" page.

I tried that first thing, and it didn't do any good.

Andrew, the CS agent my problem was escallated to, had to do it from his end before it worked.

01-23-2013, 09:17 PM	#1
BeccaPrice Wizard Posts: 2,146 Karma: 11174187 Join Date: Jan 2011 Device: Sony 350, K3-3G, K4SO, KPW	PW: jailbreak and special offers I applied the jailbreak to my Paperwhite. I'd paid Amazon the extra $20 to remove special offers. When I turned on the wifi to download a book, all of a sudden I've got the special offers. I've been on the phone with an Amazon Kindle representative for about half an hour - they agree that I shouldn't get the special offers, but nothing we do is getting rid of them. I'm applying the system update to 5.3.3 now, in hope that that will get rid of the offers. Has anyone else had problems with a jailbroken PW receiving the special offers when they shouldn't? Could the jailbreak have had something to do with this?

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01-23-2013, 09:22 PM	#2
booklover6 Grand Sorcerer Posts: 6,545 Karma: 14008730 Join Date: May 2008 Location: PA (USA) Device: Kobo Clara, 2E, Libre 1, PW4, PW5, 2022 Kindle, Kobo Libre Colour	I haven't gotten the special offers back since I paid to get them off.

01-23-2013, 10:43 PM	#3
JSWolf Resident Curmudgeon Posts: 80,782 Karma: 150249619 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	If there is an update needed to turn off the ads, then it's very possible the jailbreak is interfering.

01-24-2013, 05:36 AM	#5
DuckieTigger Wizard Posts: 4,764 Karma: 246906703 Join Date: Dec 2011 Location: USA Device: Oasis 3, Oasis 2, PW3, PW1, KT	It is the jailbreak that prevents removing of SO. Check out this post and the following posts in that thread ( or the whole thread if you like). After the SO are gone, you should be able to re-jailbreak.

01-24-2013, 09:22 AM	#6
BeccaPrice Wizard Posts: 2,146 Karma: 11174187 Join Date: Jan 2011 Device: Sony 350, K3-3G, K4SO, KPW	Ah, yes, I should have posted this in the Developer's forum. Sorry. After 45 minutes on the phone and a call-back half an hour later when I'd updated the system, the CS gentleman decided to try something: he turned on special offers,and then turned them off again. Like magic, they were gone... which indicates that the problem was on their side, not mine (thank heavens. This is the first time I've ever jailbroken a kindle, and if that had been the problem, I would have been very upset). As part of our troubleshooting, I did have to update to 5.3.3... that shouldnt' mess wth the jailbreak and collection manager, should it?