Fictionwise has shut down! - Page 26

aagstn · 12-07-2012, 11:10 PM

My wife got her code today and already has her books transferred. I got my code weeks ago and still nothing. The email response I got from B&N was a complete blowoff. Great customer service.

Blossom · 12-07-2012, 11:11 PM

After working all evening on this. It seems my Connie Mason books didn't transfer over. These are Dorchester books so that makes sense. It seems that one of my Debra Webb titles has been replaced with another Debra Webb title that I didn't buy.

So I am missing that book. So 4 books out of 329 didn't make it and I gained a new book.

ATimson · 12-07-2012, 11:22 PM

Interesting note: one of my books that transferred is marked as a preorder that will be available 1 January 2035.

lfeuln · 12-08-2012, 01:47 AM

No contact since the first email I finally got with the faulty link (but when I tried it again a couple days later it worked).

I have Nooks and want to keep supporting B&N because I want physical bookstores to continue. But this is pretty disappointing, though I know great companies like Google suck at e-commerce too.

trekker99 · 12-08-2012, 03:55 AM

I also received my quotes and all 66 books seemed to be transferred. I don't think I have any duplicates. The later dune books (The second Prelude trilogy onwards) no longer have drm while one of the Asimov books (Robot Visions) now have drm, even though it looks identical to the fictionwise drm-free version (the cover even says fictionwise).

I do have one corrupted book, whether I download through the PC app or web. The app refuses to view it and I couldn't "free" it for my sony reader. Once I finish cataloging the other books, I will try downloading it again, otherwise will try my luck with B&N support.

pdurrant · 12-08-2012, 04:06 AM

Quote:

Originally Posted by hwlester

Just as an FYI, FictionWise says I've purchased 367 books, 251 show up on my bookshelf, and 348 appear in my Nook account, many without covers.

Make sure that you don't have any filters on your Fictionwise bookshelf. It defaults to "unfiled" which fooled me - I'd forgotten that I'd actually classified some of my purchases.

Also look at the bulk download pages - they don't have any filtering and show the total number of books.

ATimson · 12-08-2012, 08:12 AM

Quote:

Originally Posted by trekker99

The later dune books (The second Prelude trilogy onwards) no longer have drm while one of the Asimov books (Robot Visions) now have drm, even though it looks identical to the fictionwise drm-free version (the cover even says fictionwise).

Anything published by Tor will be DRM-free after the transfer. The latter is... unfortunate, though not unexpected.

cgsmom · 12-08-2012, 03:13 PM

I received my authorization code today and entered it. Almost all my books showed up immediately (I only had 27). Around the World in 80 Days did not show up (no problem). I too received The Two Towers instead of LOTR omnibus. However, I long ago freed and backed-up my books from Fictionwise, so I guess I am happy enough.

Isles8008 · 12-09-2012, 08:26 AM

I bet B&N customer support is overflowing with calls and emails about these Fictionwise transfers!

I'm sure everyone has at least one or two titles that didn't transfer. Even if only half of these people bother to report this, B&N support will be overloaded. It is good to see that posters in this thread are at least getting responses, even if they are "blow offs."

Good luck all!

fjtorres · 12-09-2012, 08:36 AM

Quote:

Originally Posted by Isles8008

I bet B&N customer support is overflowing with calls and emails about these Fictionwise transfers!

Especially the LoTR Omnibus edition fiasco.
That alone is likely generating tickets by the thousand.
https://www.mobileread.com/forums/showthread.php?t=45227

Dr. Drib · 12-09-2012, 08:46 AM

I just now downloaded what I could, in both epub and mobi, and then opted in to have my library transferred to B&N. No email as of yet.

Interestingly, an area in yellow indicates that books can only be downloaded in increments of 100 maximum, but that was not my experience.

I was able to download 178 of 100 (which is how it is stated as it located them). I have something like 223 books from Fictionwise, so I'm not certain - at this point, anyway - what books did not download.

Don

ATimson · 12-09-2012, 09:19 AM

Quote:

Originally Posted by Isles8008

I'm sure everyone has at least one or two titles that didn't transfer.

I did, but asides from The Lord of the Rings, they were all DRMed titles from defunct publishers. I can't fault B&N for being unable to bring them forward (especially when they were MS Reader and thus unavailable anyways).

magicmonster · 12-09-2012, 09:35 AM

I am still waiting for the code. Darn it!

lcalvin · 12-09-2012, 09:53 AM

Specifically, my BN account went from 751 (non-archived) books to 2187 starting at about 1am Central time. The 1436 books are not all of the 1578 books I had at Fictionwise (989) and ereader (589) combined, but I am cautiously hopeful. If freebies aren't all coming across (anecdotal reports) plus a review of the not available list had indicated that some (thought it was more like 40) wouldn't transfer that's still a good start.

I'm still hoping to see some of the 142 remaining items, but I'm am somewhat happier.

Oh, about the not getting a code? All three accounts have the same email address, so I guess they just went ahead, and I'm fine with that. I had opted to transfer.

curtw · 12-09-2012, 10:12 AM

Quote:

Originally Posted by fjtorres

Especially the LoTR Omnibus edition fiasco.
That alone is likely generating tickets by the thousand.
https://www.mobileread.com/forums/showthread.php?t=45227

I don't know. I submitted my problem report to their on-line system, and got an e-mail message saying my problem would be better handled over the phone. When I got in touch with phone support, the operator told me that they are still working the FW transfer in general, that the LoTR mix-up is not as an independent issue, and that I should give them another week to work it out. I'm not sure why they referred me to phone support in the first place, because this made the whole issue even more frustrating.

12-09-2012, 09:53 AM	#389
lcalvin Member Posts: 12 Karma: 10 Join Date: Aug 2007 Device: Palm TX	Never got a code but a huge glug showed up. Specifically, my BN account went from 751 (non-archived) books to 2187 starting at about 1am Central time. The 1436 books are not all of the 1578 books I had at Fictionwise (989) and ereader (589) combined, but I am cautiously hopeful. If freebies aren't all coming across (anecdotal reports) plus a review of the not available list had indicated that some (thought it was more like 40) wouldn't transfer that's still a good start. I'm still hoping to see some of the 142 remaining items, but I'm am somewhat happier. Oh, about the not getting a code? All three accounts have the same email address, so I guess they just went ahead, and I'm fine with that. I had opted to transfer. Last edited by lcalvin; 12-09-2012 at 09:54 AM. Reason: add about email address.

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12-07-2012, 11:10 PM	#376
aagstn Evangelist Posts: 422 Karma: 1004351 Join Date: Jun 2007 Device: Kindle Paperwhite 3, iPad mini 2	My wife got her code today and already has her books transferred. I got my code weeks ago and still nothing. The email response I got from B&N was a complete blowoff. Great customer service.

12-07-2012, 11:11 PM	#377
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	After working all evening on this. It seems my Connie Mason books didn't transfer over. These are Dorchester books so that makes sense. It seems that one of my Debra Webb titles has been replaced with another Debra Webb title that I didn't buy. So I am missing that book. So 4 books out of 329 didn't make it and I gained a new book.

12-07-2012, 11:22 PM	#378
ATimson Evangelist Posts: 456 Karma: 1044878 Join Date: Apr 2009 Device: Kindle Paperwhite 4	Interesting note: one of my books that transferred is marked as a preorder that will be available 1 January 2035.

12-08-2012, 01:47 AM	#379
lfeuln Member Posts: 17 Karma: 43798 Join Date: Nov 2011 Location: Quebec Device: iPhone, Retina iPad Mini, Nook Simple Touch	No contact since the first email I finally got with the faulty link (but when I tried it again a couple days later it worked). I have Nooks and want to keep supporting B&N because I want physical bookstores to continue. But this is pretty disappointing, though I know great companies like Google suck at e-commerce too.

12-08-2012, 03:55 AM	#380
trekker99 Enthusiast Posts: 41 Karma: 487442 Join Date: May 2009 Device: Sony PRS-T1, Samsung Galaxy Tab 8.9	I also received my quotes and all 66 books seemed to be transferred. I don't think I have any duplicates. The later dune books (The second Prelude trilogy onwards) no longer have drm while one of the Asimov books (Robot Visions) now have drm, even though it looks identical to the fictionwise drm-free version (the cover even says fictionwise). I do have one corrupted book, whether I download through the PC app or web. The app refuses to view it and I couldn't "free" it for my sony reader. Once I finish cataloging the other books, I will try downloading it again, otherwise will try my luck with B&N support.

12-08-2012, 03:13 PM	#383
cgsmom Addict Posts: 338 Karma: 3797667 Join Date: Oct 2011 Location: USA Device: Kindle Colorsoft, Nook GL4+, Nook GL4, Kindle Oasis 3, iPhone 14	I received my authorization code today and entered it. Almost all my books showed up immediately (I only had 27). Around the World in 80 Days did not show up (no problem). I too received The Two Towers instead of LOTR omnibus. However, I long ago freed and backed-up my books from Fictionwise, so I guess I am happy enough.

12-09-2012, 08:26 AM	#384
Isles8008 Connoisseur Posts: 91 Karma: 529000 Join Date: Jul 2012 Device: Onyx Boox M92, Nexus 10, Kindle Paperwhite, iRiver Story HD	I bet B&N customer support is overflowing with calls and emails about these Fictionwise transfers! I'm sure everyone has at least one or two titles that didn't transfer. Even if only half of these people bother to report this, B&N support will be overloaded. It is good to see that posters in this thread are at least getting responses, even if they are "blow offs." Good luck all!

12-09-2012, 08:46 AM	#386
Dr. Drib Grand Sorcerer Posts: 45,448 Karma: 59592133 Join Date: Jan 2007 Location: Peru Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour	I just now downloaded what I could, in both epub and mobi, and then opted in to have my library transferred to B&N. No email as of yet. Interestingly, an area in yellow indicates that books can only be downloaded in increments of 100 maximum, but that was not my experience. I was able to download 178 of 100 (which is how it is stated as it located them). I have something like 223 books from Fictionwise, so I'm not certain - at this point, anyway - what books did not download. Don

12-09-2012, 09:35 AM	#388
magicmonster Groupie Posts: 170 Karma: 1033664 Join Date: Sep 2009 Device: Kindle 3, Nook Color, & Dell Axim X50v	I am still waiting for the code. Darn it!