Fictionwise has shut down! - Page 11

Bookworm_Girl · 11-20-2012, 10:30 PM

For those of you getting the email error message, keep trying. I just tried again and I finally got the message "Thank you for choosing to transfer your library to NOOK. You will receive an email the week of November 19, 2012 with your access code and further instruction." That was frustrating!

JSWolf · 11-20-2012, 10:44 PM

Quote:

Originally Posted by Bookworm_Girl

For those of you getting the email error message, keep trying. I just tried again and I finally got the message "Thank you for choosing to transfer your library to NOOK. You will receive an email the week of November 19, 2012 with your access code and further instruction." That was frustrating!

I got the same November 19 week message. But I'm still waiting. If I don't get my code by Monday, I'm calling B&N support.

3dusty · 11-20-2012, 11:05 PM

I am getting the email error. I called support yesterday. He said they were aware of the problem. Said that the link fictionwise sent out in their email was incorrect. That I would be getting another email with the correct link. We shall see.

snarkophilus · 11-21-2012, 12:00 AM

I got the email saying that FW was closing (I was only ever an ereader.com/peanutpress customer) and I'm guessing because I'm not in the US or the UK there was no mention about transferring my purchases to a BN or Nook account. The Transition FAQ says I just back up the files on my bookshelf, so I'm not sure what I'm missing. Fortunately I did back up my bookshelf (and liberated it) when I got my PRS-350.

Cheers,
Simon.

cromag · 11-21-2012, 01:17 AM

Still no emails here. But I wasn't a very big customer, I guess.

Bookworm_Girl · 11-21-2012, 01:50 AM

Quote:

Originally Posted by 3dusty

I am getting the email error. I called support yesterday. He said they were aware of the problem. Said that the link fictionwise sent out in their email was incorrect. That I would be getting another email with the correct link. We shall see.

I didn't get a new email. I just clicked on the link in the old email and finally got a response besides the error message.

Josieb1 · 11-21-2012, 03:22 AM

Has anyone in the UK got an email yet?

magicmonster · 11-21-2012, 03:31 AM

I also got the conformation that they would send instructions but still have not received it yet!

HarryT · 11-21-2012, 04:36 AM

Quote:

Originally Posted by Josieb1

Has anyone in the UK got an email yet?

Yes, but FW think that I'm in the US, so I guess that doesn't really count.

HarryT · 11-21-2012, 04:54 AM

Has anyone seen any additional books appear in their B&N account yet? I still only have my initial 6 books.

cgsmom · 11-21-2012, 08:32 AM

I too was getting the email error message. I kept trying and finally got it to work. I hope they do transfer my books to B&N. However, they are backed up and dusted off, so it is not critically important.

BelleZora · 11-21-2012, 10:25 AM

Quote:

Originally Posted by HarryT

Has anyone seen any additional books appear in their B&N account yet? I still only have my initial 6 books.

Just the initial one.

trekker99 · 11-21-2012, 10:28 AM

Quote:

Originally Posted by Bookworm_Girl

For those of you getting the email error message, keep trying. I just tried again and I finally got the message "Thank you for choosing to transfer your library to NOOK. You will receive an email the week of November 19, 2012 with your access code and further instruction." That was frustrating!

I can confirm that this is the case. I just got the message too.

pidgeon92 · 11-21-2012, 11:12 AM

Quote:

Originally Posted by HarryT

Has anyone seen any additional books appear in their B&N account yet? I still only have my initial 6 books.

Nope. Out of the 218 titles I purchased on Fictionwise, 9 arrived in the initial transfer, and nothing has arrived since.

curtw · 11-21-2012, 03:05 PM

Quote:

Originally Posted by HarryT

Has anyone seen any additional books appear in their B&N account yet? I still only have my initial 6 books.

Same here; nothing after my initial three.

My expectations for this process weren't very high, but was keeping my fingers crossed that B&N might just grant me access to an error-corrected version of The Lord of the Rings, because Fictionwise never incorporated the updates that the other vendors did...

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11-20-2012, 10:30 PM	#151
Bookworm_Girl E-reader Enthusiast Posts: 4,873 Karma: 36536965 Join Date: Aug 2010 Location: Southwest, USA Device: Kindle Oasis 3; Kobo Aura One; iPad Mini 5	For those of you getting the email error message, keep trying. I just tried again and I finally got the message "Thank you for choosing to transfer your library to NOOK. You will receive an email the week of November 19, 2012 with your access code and further instruction." That was frustrating!

11-20-2012, 11:05 PM	#153
3dusty Connoisseur Posts: 54 Karma: 528520 Join Date: Jun 2010 Location: Arkansas Device: Google Nexus 7	I am getting the email error. I called support yesterday. He said they were aware of the problem. Said that the link fictionwise sent out in their email was incorrect. That I would be getting another email with the correct link. We shall see.

11-21-2012, 12:00 AM	#154
snarkophilus Wannabe Connoisseur Posts: 426 Karma: 2516674 Join Date: Apr 2011 Location: Geelong, Australia Device: Kobo Libra 2, Kobo Aura 2, Sony PRS-T1, Sony PRS-350, Palm TX	I got the email saying that FW was closing (I was only ever an ereader.com/peanutpress customer) and I'm guessing because I'm not in the US or the UK there was no mention about transferring my purchases to a BN or Nook account. The Transition FAQ says I just back up the files on my bookshelf, so I'm not sure what I'm missing. Fortunately I did back up my bookshelf (and liberated it) when I got my PRS-350. Cheers, Simon.

11-21-2012, 01:17 AM	#155
cromag Surfin the alpha waves ~~ Posts: 26,767 Karma: 459765791 Join Date: Dec 2010 Location: New Jersey Device: Jetbook Lite & Mini, Nook STR, Kobo, Hanvon N516, Kindle 2, Androids	Still no emails here. But I wasn't a very big customer, I guess.

11-21-2012, 03:22 AM	#157
Josieb1 Grand Sorcerer Posts: 5,100 Karma: 18051062 Join Date: Nov 2009 Location: UK Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW	Has anyone in the UK got an email yet?

11-21-2012, 03:31 AM	#158
magicmonster Groupie Posts: 170 Karma: 1033664 Join Date: Sep 2009 Device: Kindle 3, Nook Color, & Dell Axim X50v	I also got the conformation that they would send instructions but still have not received it yet!

11-21-2012, 04:54 AM	#160
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Has anyone seen any additional books appear in their B&N account yet? I still only have my initial 6 books.

11-21-2012, 08:32 AM	#161
cgsmom Addict Posts: 370 Karma: 4000001 Join Date: Oct 2011 Location: USA Device: Kindle Colorsoft, Nook GL4+, Nook GL4, Kindle Oasis 3, iPhone 14	I too was getting the email error message. I kept trying and finally got it to work. I hope they do transfer my books to B&N. However, they are backed up and dusted off, so it is not critically important.