Glo KOBO GLO SPONTANEOUS REBOOT - Page 6

jackastor · 10-13-2012, 11:56 AM

Well its been a day or so, and so far no more reboots. Very happy here about that. Hopefully we shall see a full release.

SameerH · 10-14-2012, 12:38 AM

Hi everyone,

As indicated before, the team has found and fixed the issue. We are currently testing it and hope to roll it out to everyone as soon as possible. Thanks for bearing with us.

Sameer

jackastor · 10-14-2012, 09:07 PM

So how is everyone makeing out with their glo? Any other bugs or bizzare behaviour to report?

Big Mack · 10-15-2012, 08:47 AM

I haven't had any issues (reboot or otherwise) after i loaded the books i was reading onto main memory. Everything else seems to be fine.

I originally thought the unit was at 100% battery for way too long, but it started going down - i guess its just battery life...

Looking forward to getting the firmware update.

FelineFeral · 10-16-2012, 01:28 AM

Quote:

Originally Posted by Big Mack

I haven't had any issues (reboot or otherwise) after i loaded the books i was reading onto main memory. Everything else seems to be fine.

I originally thought the unit was at 100% battery for way too long, but it started going down - i guess its just battery life...

Looking forward to getting the firmware update.

I thought the same with the battery. It took 5 1/2 hrs of use before I noticed a drop in the battery life. It went down to 89%. If it keeps this up I'm impressed.

I've had the same problem with the KG rebooting with a SD card in use. I do hope the update will fix it. It takes forever to read an 86 paged book when it restarts every little while.

jackastor · 10-16-2012, 07:52 AM

Quote:

Originally Posted by FelineFeral

I thought the same with the battery. It took 5 1/2 hrs of use before I noticed a drop in the battery life. It went down to 89%. If it keeps this up I'm impressed.

I've had the same problem with the KG rebooting with a SD card in use. I do hope the update will fix it. It takes forever to read an 86 paged book when it restarts every little while.

So far everything seems to work great in the version they gave me to test. I would say that as far as reboot issues go its sorted. That said, I beleive they are tweaking things to ensure the best possible release and we should see a final version shortly. Over all the standard behind Kobo support is 10 out of 10

regards

Jack

vice-versa · 10-16-2012, 03:14 PM

so far for me, the beta fix seems to work nicely : no more reboots

Reading on my Glo is now really a pleasure (and that's what it's meant to for me : allow me to read quite everywhere, anytime and as long as I wish)

mdclements and all Kobo people for that

FelineFeral · 10-16-2012, 05:17 PM

Quote:

Originally Posted by jackastor

So far everything seems to work great in the version they gave me to test. I would say that as far as reboot issues go its sorted. That said, I beleive they are tweaking things to ensure the best possible release and we should see a final version shortly. Over all the standard behind Kobo support is 10 out of 10

regards

Jack

Thanks for letting me know. I'm looking forward to this update. Now if I could only figure out how to unfreeze the KG. >.<

Plugging the Kobo into the computer seems to have fixed it. I've transferred everything to the main memory until the update is available. ^_^

fedcod · 10-19-2012, 07:53 AM

Today, I got my first reboot with firmware 2.1.5, sad !

JD Gumby · 10-19-2012, 08:13 AM

Quote:

Originally Posted by fedcod

Today, I got my first reboot with firmware 2.1.5, sad !

And I got mine yesterday, on my Touch, with OTA (not sideloaded) 2.1.5. Not sad - annoying.

Woekie · 10-19-2012, 08:20 AM

Sad thing, yeah.
I already had 4 freezes after updating to 2.1.5., and worse than that, the battery completely drained twice in a few hours time. My Glo was practically unusable.

I did a factory reset, let the device update again.
Already had one freeze after that, but the battery seems ok now (too early too tell).

Does anyone have any tips? Should I remove the SD card and only use the main memory?
That would be a disappointment, because my main reason for switching from Kindle to Kobo was the support of memory cards.

When everything works (and it did the first two days) it is a super machine though.

vice-versa · 10-19-2012, 08:31 AM

so far here, no more reboots since the update (that I tried before its official release), no freezing nor battery draining fast. I mainly read side-loaded epub that I store on a SD card. I hope you'll have soon an answer to your concerns. Just happy with my Glo till now

leezer3 · 10-19-2012, 08:04 PM

I've seen two freezes and a reboot whilst font tweaking after the 2.1.5 update. Not a happy bunny at the minute!

PeterT · 10-19-2012, 08:10 PM

Font Tweaking has been a long time issue; multiple changes in short succession have always seemed problematic and likely to cause reboots.

davidfor · 10-20-2012, 01:35 AM

And I think the bigger the book, the less changes are needed to cause the freeze or reboot.

10-13-2012, 11:56 AM	#76
jackastor Wizard Posts: 1,847 Karma: 3212428 Join Date: Jun 2011 Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini	NO REBOOTS Well its been a day or so, and so far no more reboots. Very happy here about that. Hopefully we shall see a full release.

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10-14-2012, 12:38 AM	#77
SameerH Product Manager Posts: 487 Karma: 590887 Join Date: May 2010 Location: Toronto Device: Kobo Aura H2O	Hi everyone, As indicated before, the team has found and fixed the issue. We are currently testing it and hope to roll it out to everyone as soon as possible. Thanks for bearing with us. Sameer

10-14-2012, 09:07 PM	#78
jackastor Wizard Posts: 1,847 Karma: 3212428 Join Date: Jun 2011 Device: iphone stanza, kobo touch,ASUS TF300,KOBO GLO, Kobo Aura HD, Kobo Mini	So how is everyone makeing out with their glo? Any other bugs or bizzare behaviour to report?

10-15-2012, 08:47 AM	#79
Big Mack Enthusiast Posts: 25 Karma: 12452 Join Date: Oct 2012 Location: Markham, Canada Device: iPod Touch 4; iPhone 4; Kobo Touch; Kobo Glo	I haven't had any issues (reboot or otherwise) after i loaded the books i was reading onto main memory. Everything else seems to be fine. I originally thought the unit was at 100% battery for way too long, but it started going down - i guess its just battery life... Looking forward to getting the firmware update.

10-16-2012, 03:14 PM	#82
vice-versa whippet addict Posts: 391 Karma: 689884 Join Date: Dec 2011 Location: France, Normandy, Gisors Device: Kobo Sage, Kobo Libra Colour	so far for me, the beta fix seems to work nicely : no more reboots Reading on my Glo is now really a pleasure (and that's what it's meant to for me : allow me to read quite everywhere, anytime and as long as I wish) mdclements and all Kobo people for that

10-19-2012, 07:53 AM	#84
fedcod Member Posts: 20 Karma: 12452 Join Date: Feb 2012 Location: France Device: Pocketbook 623	Today, I got my first reboot with firmware 2.1.5, sad !

10-19-2012, 08:20 AM	#86
Woekie Junior Member Posts: 7 Karma: 10 Join Date: Oct 2012 Location: Netherlands Device: Kindle 3, Kindle PW	Sad thing, yeah. I already had 4 freezes after updating to 2.1.5., and worse than that, the battery completely drained twice in a few hours time. My Glo was practically unusable. I did a factory reset, let the device update again. Already had one freeze after that, but the battery seems ok now (too early too tell). Does anyone have any tips? Should I remove the SD card and only use the main memory? That would be a disappointment, because my main reason for switching from Kindle to Kobo was the support of memory cards. When everything works (and it did the first two days) it is a super machine though.

10-19-2012, 08:31 AM	#87
vice-versa whippet addict Posts: 391 Karma: 689884 Join Date: Dec 2011 Location: France, Normandy, Gisors Device: Kobo Sage, Kobo Libra Colour	so far here, no more reboots since the update (that I tried before its official release), no freezing nor battery draining fast. I mainly read side-loaded epub that I store on a SD card. I hope you'll have soon an answer to your concerns. Just happy with my Glo till now

10-19-2012, 08:04 PM	#88
leezer3 Enthusiast Posts: 26 Karma: 10 Join Date: Aug 2012 Device: Kobo Touch	I've seen two freezes and a reboot whilst font tweaking after the 2.1.5 update. Not a happy bunny at the minute!

10-19-2012, 08:10 PM	#89
PeterT Grand Sorcerer Posts: 13,698 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Font Tweaking has been a long time issue; multiple changes in short succession have always seemed problematic and likely to cause reboots.

10-20-2012, 01:35 AM	#90
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	And I think the bigger the book, the less changes are needed to cause the freeze or reboot.