Another update? - Page 3

d.culloch · 03-14-2012, 07:02 PM

My wifi bars are still white should i be worried :0/

danifunker · 03-14-2012, 07:34 PM

Quote:

Originally Posted by d.culloch

My wifi bars are still white should i be worried :0/

Nope,

They will only turn green after you install OogleVox... If you choose to

Marbles · 03-14-2012, 08:30 PM

Quote:

Originally Posted by David_A

Has anyone else noticed that the WIFI indicator bars have gone from white to green with this update?

Mine is still white.

BWinmill · 03-14-2012, 09:31 PM

I noticed another bug fix: white text on a nearly white background is now a thing of the past.

unifaerie · 03-16-2012, 02:41 AM

i must be crazy!

following advice from Kobo customer service I factory reset my Vox to cure my system upgrade problem.

Lo and behold! I cannot get past the setup process due to the same upgrade problem. So now I cannot access any features : )

I would very much welcome any help please.

BWinmill · 03-16-2012, 06:50 AM

Quote:

Originally Posted by unifaerie

I cannot get past the setup process due to the same upgrade problem. So now I cannot access any features : )

Have you tried going to a friend's house to go through the process (in case there is a problem with your wireless router). A library or coffee shop may work too, if you select a Facebook account to register with. My thinking is that the Facebook registration pulls up a webpage, which the library or coffee shop will reroute to their login page. Once you've logged into their service, you can back out and register normally. But that's just an idea, I haven't tried it.

Or wait a few days. Given that the location in your profile is a bit off the beaten path (sorry, but I'm a Vancouverite

) it is possible that there is enough extra latency in your connection that your connection is eventually being dropped simply because Kobo has a tonne of other users who are trying to upgrade.

unifaerie · 03-16-2012, 07:29 AM

Quote:

Originally Posted by BWinmill

Have you tried going to a friend's house to go through the process (in case there is a problem with your wireless router).
Or wait a few days. Given that the location in your profile is a bit off the beaten path (sorry, but I'm a Vancouverite

) it is possible that there is enough extra latency in your connection that your connection is eventually being dropped simply because Kobo has a tonne of other users who are trying to upgrade.

Worth a try.

I have had the Vox since November and never had a problem with my connection before - then again our ISP is Telus lol

wwpierre · 03-16-2012, 01:08 PM

Quote:

Originally Posted by unifaerie

.......... - then again our ISP is Telus lol

Did you get an e Mail this AM purportedly from Telus asking for your PW?

(edit) Contacted Telus; as I suspected, it's a scam.

wwpierre · 03-16-2012, 01:52 PM

Update appeared in my notifications again.......again it failed.

unifaerie · 03-16-2012, 08:28 PM

Quote:

Originally Posted by wwpierre

Did you get an e Mail this AM purportedly from Telus asking for your PW?

(edit) Contacted Telus; as I suspected, it's a scam.

No - no email yet. Had been previously warned about that one. No-one gets my passwords lolol

pokee · 03-17-2012, 12:57 PM

Quote:

Originally Posted by wwpierre

Update appeared in my notifications again.......again it failed.

Mine failed too...exact same issues as you...it gets to 35% downloaded and then says I have a connection error...wifi is fine. This is a problem with Kobo people, not your Vox...I'd hold on until it is resolved. I am frankly afraid to try again for quite a while, esp since I need my Vox for a trip next week. I'll ignore it for awhile! Let me know if it goes away, for those of you that are experiencing it now...

paulsalter · 03-17-2012, 01:17 PM

I am wondering if the errors people are seeing is because of the amount of people trying to download

previous downloads have been Canada/USA first, followed by other countries a few days later, this update seems to have gone out to everyone in one go

pokee · 03-17-2012, 02:02 PM

Quote:

Originally Posted by paulsalter

I am wondering if the errors people are seeing is because of the amount of people trying to download

previous downloads have been Canada/USA first, followed by other countries a few days later, this update seems to have gone out to everyone in one go

Whatever the cause, it definitely seems like a problem with their servers or something, since it is happening to more than one person. I think it is best to wait...the update is not significant anyway...

TonyToews · 03-17-2012, 02:12 PM

Quote:

Originally Posted by paulsalter

I am wondering if the errors people are seeing is because of the amount of people trying to download

I can't see how because it consistently fails at 40% at various times of the day.

Following directions in another thread I've successfully downloaded the Zip file from http://download.kobobooks.com/vox/update.zip, placed it in the USB drive you see when you attach the Vox to your PC and now the Vox is currently doing the software update.

Later. Not recommended to sideload this update as now my Vox is not allowing me to read any books. It still wants to download an update and is still failing at 40%.

BWinmill · 03-18-2012, 12:42 AM

A server configuration error perhaps? Or maybe a bug in the Vox software that downloads the updates?

It's also worth noting that Kobo just put out an update for their Touch as well. Between that and International in one go, it is probable that their servers are being hammered.

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03-14-2012, 07:02 PM	#31
d.culloch Derek Posts: 64 Karma: 84734 Join Date: Apr 2008 Location: Scotland Device: touch	My wifi bars are still white should i be worried :0/

03-14-2012, 09:31 PM	#34
BWinmill Nameless Being	I noticed another bug fix: white text on a nearly white background is now a thing of the past.

03-16-2012, 02:41 AM	#35
unifaerie Enthusiast Posts: 41 Karma: 573502 Join Date: Nov 2011 Location: Birmingham, UK Device: Samsung tab 7	i must be crazy! following advice from Kobo customer service I factory reset my Vox to cure my system upgrade problem. Lo and behold! I cannot get past the setup process due to the same upgrade problem. So now I cannot access any features : ) I would very much welcome any help please.

03-16-2012, 01:52 PM	#39
wwpierre Enthusiast Posts: 27 Karma: 10 Join Date: Jan 2012 Location: Squamish, B.C. Device: Kobo Vox	Update appeared in my notifications again.......again it failed.

03-17-2012, 01:17 PM	#42
paulsalter Fanatic Posts: 579 Karma: 3243761 Join Date: Nov 2011 Location: UK Device: Kindle Fire HD8	I am wondering if the errors people are seeing is because of the amount of people trying to download previous downloads have been Canada/USA first, followed by other countries a few days later, this update seems to have gone out to everyone in one go

03-18-2012, 12:42 AM	#45
BWinmill Nameless Being	A server configuration error perhaps? Or maybe a bug in the Vox software that downloads the updates? It's also worth noting that Kobo just put out an update for their Touch as well. Between that and International in one go, it is probable that their servers are being hammered.