PRS-T1 Sony Prs T1 Crashed!

[TerryAJ]

Mine also goes back to the home page without prompting, won't go back to the page it just left. It usually goes back to the beginning or near the beginning of the book, so I have to remember which page I'm reading all the time even after i gave up using the touch screen, which seemed to make it worse.

I almost wish I'd been able to get the new Amazon reader now. I hate getting things that don't work right from the start.

[JSWolf]

Originally Posted by TerryAJ

Mine also goes back to the home page without prompting, won't go back to the page it just left. It usually goes back to the beginning or near the beginning of the book, so I have to remember which page I'm reading all the time even after i gave up using the touch screen, which seemed to make it worse.

I almost wish I'd been able to get the new Amazon reader now. I hate getting things that don't work right from the start.

Just bring your T1 to a friend's Windows system, download the firmware update and update it. Nobody really commercially supports Linux. So it's not like this is something new.

[JoHunt]

Originally Posted by TerryAJ

Mine also goes back to the home page without prompting, won't go back to the page it just left. It usually goes back to the beginning or near the beginning of the book, so I have to remember which page I'm reading all the time even after i gave up using the touch screen, which seemed to make it worse.

I almost wish I'd been able to get the new Amazon reader now. I hate getting things that don't work right from the start.

Can you still return the T1? I loved Sony readers until this generation and now read exclusively on my Kindle Touch (which is the best ereader I've ever owned).

If you are able to return it, you may have better luck with the KT.

[JSWolf]

Originally Posted by joehunt

Can you still return the T1? I loved Sony readers until this generation and now read exclusively on my Kindle Touch (which is the best reader I've ever owned).

If you are able to return it, you may have better luck with the KT.

It's not a Sony issue. It's a Linux issue. He has Linux and won't take our advice to find a Windows or OS X system to use to download and flash the new firmware.

Linux was never supported by Sony as far as firmware goes for the readers. If the T1 was bought locally, go back to the place it was purchased with the USB cable and ask for help getting it flashed.

[JoHunt]

Yeah but having to remember each time which page he's reading is a different issue than the crashing/freezing problem. To me, this signifies that perhaps he has a lemon which should be returned.

And if he is able to return it, he just might want to try something else.

[JSWolf]

Originally Posted by joehunt

Yeah but having to remember each time which page he's reading is a different issue than the crashing/freezing problem. To me, this signifies that perhaps he has a lemon which should be returned.

And if he is able to return it, he just might want to try something else.

Before trying to return the T1, he should update the firmware.

[JoHunt]

You may have no objection to having update firmware in order for a new product to be usable, but I agree with TerryAJ that it should work straight out of the box. My TI crashed 1 hour after first use and was immediately returned.

There are just too many options out there right now to settle for anything less than 100%. After returning my TI, I bought a Kindle Touch and am delighted with it (I know you dislike Amazon, but try to accept the fact that many of us do).

Instead of TerryAJ having to go through hoops and swing a chicken over his head to get the product to work, he may want to try another reader more suitable to his particular situation.

[JSWolf]

Originally Posted by joehunt

You may have no objection to having update firmware in order for a new product to be usable, but I agree with TerryAJ that it should work straight out of the box. My TI crashed 1 hour after first use and was immediately returned.

There are just too many options out there right now to settle for anything less than 100%. After returning my TI, I bought a Kindle Touch and am delighted with it (I know you dislike Amazon, but try to accept the fact that many of us do).

Instead of TerryAJ having to go through hoops and swing a chicken over his head to get the product to work, he may want to try another reader more suitable to his particular situation.

Going through hoops is returning the T1 instead of updating the firmware. Then having to go buy something else and regretting it later on because its not what he really wanted or he never would have bought the T1 in the first place.

As for the T1 not working out of the box, that's what firmware updates are for. To fix bugs and/or add new features. In this case, the new firmware fixes bugs. Now if everyone does what you say they should and return their reader if anything happens that should not. my 650 once locked up and I just reset it and all has been fine since. If I did it your way, I'd have been getting rid of my 650 for a reader I didn't want.

Yes, the T1 had problems. But Sony acknowledged this and fixed things in a new firmware update. Not all the T1's out there for sale will have the new firmware installed as they were made before the new firmware was available. The T1 I just bought is not updated. But once it's opened, I'll update it first and then put books on.

And speaking of the Kindle Touch, why haven't you returned yours? I've read of problems with it on MR.

The thing is, Sony fixed the problems that people were complaining about in a timely manner. Sony has never released a firmware update that works with Linux. TerryAJ should have known this. But really, how hard is it to find a computer that has Windows on it to then be able to update his T1 to fix it? It's not hard. Linux (IMHO) is just not a complete enough solution to using a computer. It doesn't do enough. There's too much software lacking for Linux to make it something I'd use on a full time basis. Dual-booting with Windows sure, that's OK because I can go to Windows when Linux isn't usable like in the case of the T1 firmware update.

In this case, I don't blame Sony. I blame TerryAJ for not bothering to find access to a Windows or OS X computer to get his T1 updated.

[jackie_w]

Originally Posted by joehunt

There are just too many options out there right now to settle for anything less than 100%.

How realistic is this? I have 4 ereaders, they all have glitches now and again, nothing more than minor irritations.

I'm quite happy that software upgrades are offered to correct known problems. Surely even your Kindle Touch cannot be considered to be 100% if landscape mode doesn't work fully. This would make PDFs unusable IMHO.

Having said this, the problems the OP reports don't sound normal. I think I'd be sending it back.

[JSWolf]

Originally Posted by jackie_w

How realistic is this? I have 4 ereaders, they all have glitches now and again, nothing more than minor irritations.

I'm quite happy that software upgrades are offered to correct known problems. Surely even your Kindle Touch cannot be considered to be 100% if landscape mode doesn't work fully.

Having said this, the problems the OP reports don't sound normal. I think I'd be sending it back.

TerryAJ is not going to solve his problem taking back his T1. WHat he'll end up with is a T1 that will again need the firmware updated. And he won't do it because he prefers to complain since he runs Linux and not Windows.

[jackie_w]

Originally Posted by JSWolf

TerryAJ is not going to solve his problem taking back his T1. WHat he'll end up with is a T1 that will again need the firmware updated. And he won't do it because he prefers to complain since he runs Linux and not Windows.

Not necessarily, I have not upgraded my T1 yet as I have not experienced the frequent page-flipping freezing seen by others (if it ain't broke...etc). He may be lucky and get a T1 that works as well as mine with original firmware out of the box.

[JoHunt]

Originally Posted by jackie_w

How realistic is this? I have 4 ereaders, they all have glitches now and again, nothing more than minor irritations.

I'm quite happy that software upgrades are offered to correct known problems. Surely even your Kindle Touch cannot be considered to be 100% if landscape mode doesn't work fully. This would make PDFs unusable IMHO.

Having said this, the problems the OP reports don't sound normal. I think I'd be sending it back.

The only ereader I have ever had a problem with is the T1. My Sony PRS's and my 2 Kindles have never glitched in any way.

I don't read pdf files on my Kindle, so lack of landscape mode doesn't bother me.

[JSWolf]

Originally Posted by jackie_w

Not necessarily, I have not upgraded my T1 yet as I have not experienced the frequent page-flipping freezing seen by others (if it ain't broke...etc). He may be lucky and get a T1 that works as well as mine with original firmware out of the box.

The new firmware does fix an issue with DRM. So if you aren't stripping the DRM on all eBooks before loading them, then I'd say to update to this new firmware.

[jackie_w]

Originally Posted by JSWolf

The new firmware does fix an issue with DRM. So if you aren't stripping the DRM on all eBooks before loading them, then I'd say to update to this new firmware.

I never load DRM'd books. I'm not against doing the upgrade -- I've downloaded it and stored it -- I'll upgrade like a shot if/when I start to get problems or if someone reports other benefits.

[Pomtroll]

Originally Posted by joehunt

The only ereader I have ever had a problem with is the T1. My Sony PRS's and my 2 Kindles have never glitched in any way.

I don't read pdf files on my Kindle, so lack of landscape mode doesn't bother me.

While I love my Sonys & like my Kindles I have had glitches with each. Both my K3 & KT will sometimes freeze & reset themselves when browsing the kindle store. It doesn't do it often, but it has happened more than just a few times. The page flipping on the T1 was occurring each time I read more than a half hour. So I returned it. I do plan on getting another since I think the Sony reader is one that fits my needs the best.

I will not judge an reader company by problems that crop up now & then. I have had nothing but positive experiences dealing with Sony & Sony customer service.