Kindle Touch Owners, Help Me!

zhouluyi · 12-05-2011, 06:45 AM

Hi there,
Long story short, I accidentaly deleted the 'tts' folder on my new Kindle Touch and now Text-to-Speech just gives and error when I try to use it. I suspect that this folder contained the voices for TTS to work.

Can some helpful Kindle Touch owner help me sending the files on their TTS folder so that I can replace them on my Kindle Touch?

sucah · 12-05-2011, 07:45 AM

Try to do a factory reset first, if this can't solve the problem I will send the files.

zhouluyi · 12-05-2011, 07:56 AM

I already did the factory reset and it recreated the documents, music, audible and system folder, but not the tts folder.

If you could send me the folder zipped I be very grateful, I will send you my e-mail via PM.

Also, I would like to make a warning to any people thinking of doing a factory reset on the risk of losing the tts folder, I can't confirm it would do that, but a factory reset on my Kindle removed ALL my content (I didn't have the tts folder when I tried).

mewmartigan · 12-05-2011, 10:35 AM

Quote:

Originally Posted by zhouluyi

I already did the factory reset and it recreated the documents, music, audible and system folder, but not the tts folder.

If you could send me the folder zipped I be very grateful, I will send you my e-mail via PM.

Also, I would like to make a warning to any people thinking of doing a factory reset on the risk of losing the tts folder, I can't confirm it would do that, but a factory reset on my Kindle removed ALL my content (I didn't have the tts folder when I tried).

I would download the current software from Amazon's page, sideload it onto your Kindle and then choose menu-> update.

I realize you already have the current software version but it should restore the TTS folder without deleting your stuff.

zhouluyi · 12-05-2011, 10:37 AM

@mewmartigan, already checked, there is no update available for Touch. I'm waiting for sucah to send me the files, after that I will report if it indeed worked.

mewmartigan · 12-05-2011, 01:08 PM

Quote:

Originally Posted by zhouluyi

@mewmartigan, already checked, there is no update available for Touch. I'm waiting for sucah to send me the files, after that I will report if it indeed worked.

ah, good call. Hope the files work for ya!

Skydog · 12-05-2011, 05:09 PM

Quote:

Originally Posted by zhouluyi

I already did the factory reset and it recreated the documents, music, audible and system folder, but not the tts folder.

If you could send me the folder zipped I be very grateful, I will send you my e-mail via PM.

Also, I would like to make a warning to any people thinking of doing a factory reset on the risk of losing the tts folder, I can't confirm it would do that, but a factory reset on my Kindle removed ALL my content (I didn't have the tts folder when I tried).

For the benefit of others reading this thread, are you SURE you performed a factory reset (Home=> Settings=> Menu=> Reset to Factory Defaults) and not a soft reset (Hold power button down for at least 20 seconds and release)?

I find it hard to believe that a factory reset did not resolve your problem as the files you mention are part of the firmware.

markbot · 12-05-2011, 05:25 PM

Yeah, the fact that the factory reset didn't work is surprising. The factory reset should be solving these types of problems.

zhouluyi · 12-05-2011, 05:26 PM

@Skydog, yes, I'm completely sure, actually I performed a new one just this morning to post the result in another forum. Here is what happens when I do a factory reset:

1) Everything is deleted;
2) The visible folders audible, documents and music are recreated.
3) The hidden folder system is recreated.
4) The Kindle User Guide is copied to the documents folder.
5) Since the Kindle re-starts with the User Guide opened, in the system folders the files for its thumbnail and search indexes are created.

No tts folder anywhere.

I still haven't received the files from sucah (I guess he hadn't the chance of sending them yet), so if anyone (that have the files) want me to test it right now I'm online for the next four hours...

zhouluyi · 12-05-2011, 05:31 PM

Quote:

Originally Posted by PhillipA82

You have to do it manually...

what?

yifanlu · 12-05-2011, 07:33 PM

I knew this would happen to somebody. Yes, on the touch the tts files are stored on the USB drive. No, you cannot get it back if you delete it. Factory reset or not. You should call amazon up and see if they can email you the files.

shinew · 12-05-2011, 07:58 PM

This is somewhat of a design flaw that a user could just mount it as a drive and delete some system files that's unrecoverable...

Anyway, sent you the link for my Touch's TTS folder, it should work.

DustyDisks · 12-05-2011, 08:01 PM

This comes to mind, if it is not broke, do not fix it. And also if you do not know what it is do not fold spindle mutilate or delete anything.

tomsem · 12-05-2011, 08:02 PM

I suspect the tts folder is 'open' so that other languages can be added when internationalization features come to Kindle Touch. Amazon CS may have some way to push these files to a given device, so I'd start with them.

nynaevelan · 12-05-2011, 08:03 PM

Quote:

Originally Posted by yifanlu

I knew this would happen to somebody. Yes, on the touch the tts files are stored on the USB drive. No, you cannot get it back if you delete it. Factory reset or not. You should call amazon up and see if they can email you the files.

Thanks for that info, I am going to backup my files now to make sure I have a copy of them in case I "accidentally" delete any of them.

12-05-2011, 06:45 AM	#1
zhouluyi Junior Member Posts: 7 Karma: 10 Join Date: Dec 2011 Location: Araraquara - Brazil Device: Kindle Touch	Kindle Touch Owners, Help Me! Hi there, Long story short, I accidentaly deleted the 'tts' folder on my new Kindle Touch and now Text-to-Speech just gives and error when I try to use it. I suspect that this folder contained the voices for TTS to work. Can some helpful Kindle Touch owner help me sending the files on their TTS folder so that I can replace them on my Kindle Touch?

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Kindle Touch owners with Audible: a warning	tomsem	Amazon Kindle	2	12-03-2011 05:23 PM
Touch Just a word of warning to Touch owners	distorteddisco	Kobo Reader	28	08-26-2011 01:18 PM
Touch Owners of the new Nook Simple Touch	jbcohen	Barnes & Noble NOOK	34	06-24-2011 02:16 PM
Kindle 3, Nook Simple Touch, Kobo Touch and Libra Pro Touch	jbcohen	Which one should I buy?	4	06-18-2011 08:58 PM
PRS-600 Non-responsive touch in stores, problem for owners?	del	Sony Reader	8	01-08-2010 01:44 AM

12-05-2011, 07:45 AM	#2
sucah Connoisseur Posts: 90 Karma: 485235 Join Date: Aug 2011 Location: Asia Device: KK 3G, KT 3G, KPW, Odyssey HD, T1, 350, Glo, Mini, Aura HD, KPW2 3G	Try to do a factory reset first, if this can't solve the problem I will send the files.

12-05-2011, 07:56 AM	#3
zhouluyi Junior Member Posts: 7 Karma: 10 Join Date: Dec 2011 Location: Araraquara - Brazil Device: Kindle Touch	I already did the factory reset and it recreated the documents, music, audible and system folder, but not the tts folder. If you could send me the folder zipped I be very grateful, I will send you my e-mail via PM. Also, I would like to make a warning to any people thinking of doing a factory reset on the risk of losing the tts folder, I can't confirm it would do that, but a factory reset on my Kindle removed ALL my content (I didn't have the tts folder when I tried).

12-05-2011, 10:37 AM	#5
zhouluyi Junior Member Posts: 7 Karma: 10 Join Date: Dec 2011 Location: Araraquara - Brazil Device: Kindle Touch	@mewmartigan, already checked, there is no update available for Touch. I'm waiting for sucah to send me the files, after that I will report if it indeed worked.

12-05-2011, 05:25 PM	#8
markbot Guru Posts: 612 Karma: 7511929 Join Date: Apr 2007 Location: New York, NY Device: Amazon Kindle Paperwhite 2	Yeah, the fact that the factory reset didn't work is surprising. The factory reset should be solving these types of problems.

12-05-2011, 05:26 PM	#9
zhouluyi Junior Member Posts: 7 Karma: 10 Join Date: Dec 2011 Location: Araraquara - Brazil Device: Kindle Touch	@Skydog, yes, I'm completely sure, actually I performed a new one just this morning to post the result in another forum. Here is what happens when I do a factory reset: 1) Everything is deleted; 2) The visible folders audible, documents and music are recreated. 3) The hidden folder system is recreated. 4) The Kindle User Guide is copied to the documents folder. 5) Since the Kindle re-starts with the User Guide opened, in the system folders the files for its thumbnail and search indexes are created. No tts folder anywhere. I still haven't received the files from sucah (I guess he hadn't the chance of sending them yet), so if anyone (that have the files) want me to test it right now I'm online for the next four hours...

12-05-2011, 07:33 PM	#11
yifanlu Kindle Dissector Posts: 662 Karma: 475607 Join Date: Jul 2010 Device: Amazon Kindle 3	I knew this would happen to somebody. Yes, on the touch the tts files are stored on the USB drive. No, you cannot get it back if you delete it. Factory reset or not. You should call amazon up and see if they can email you the files.

12-05-2011, 07:58 PM	#12
shinew Addict Posts: 309 Karma: 1008082 Join Date: Feb 2009 Location: NYC Device: Kindle PW, K4 Touch, iPad2, Samsung Galaxy S II	This is somewhat of a design flaw that a user could just mount it as a drive and delete some system files that's unrecoverable... Anyway, sent you the link for my Touch's TTS folder, it should work.

12-05-2011, 08:01 PM	#13
DustyDisks Old Fart In Training Posts: 534 Karma: 2742476 Join Date: Jan 2011 Location: Gladewater, Texas Device: K3+3g/KFHD 7"/Nexus 7/Nexus 7.2	This comes to mind, if it is not broke, do not fix it. And also if you do not know what it is do not fold spindle mutilate or delete anything.

12-05-2011, 08:02 PM	#14
tomsem Grand Sorcerer Posts: 7,011 Karma: 27060353 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	I suspect the tts folder is 'open' so that other languages can be added when internationalization features come to Kindle Touch. Amazon CS may have some way to push these files to a given device, so I'd start with them.