Netflix No Longer Working!!!!

pokee · 11-11-2011, 12:37 AM

I tried Netflix 1.5.0 several times this past week and it worked fine. After I installed Flash 11, it stopped working! I now get the message, "You must install the latest version of Netflix to continue"...but I know that version doesn't work. Anyone else have the same message?

taming · 11-11-2011, 01:26 AM

Try installing the new Netflix, pokee. It just might be that it would not work until the new Flash was installed and now all is well. I can't check as I don't get Netflix.

mcrmama · 11-11-2011, 02:26 AM

I have the same issue. When it tried to update Netflix, it gets stuck at 100%. If you exit out, it will let you go back in, but is so laggy the picture does not match the speech at all so it probably does need the update. On the plus side, it will let me in with canadian account so hopefully this will get fixed and we will be good to go.

yoshid · 11-11-2011, 09:50 AM

yup, upgrade to flash 11 killed netflix on vox. you might have to rollback to previous version of flash and netflix 1.50

mcrmama · 11-11-2011, 11:02 AM

I tried rolling back flash and reinstalling netflix and that did not work. It will not let you use netflix without upgrading but the upgrade will not complete.

yoshid · 11-11-2011, 11:19 AM

same here jodi, I did exactly same thing with exactly same results.
bummer, it was working really well...

jefftheworld · 11-11-2011, 03:47 PM

I don't believe the Netflix app uses Flash, the update has to do with the fact that Netflix pushed a new version of the app out and has stopped supporting the old one.

Doing the update from within the app fails at 99%, so I'll try grabbing a copy of the newest version from my phone and I'll report back.

taming · 11-11-2011, 07:54 PM

Pokee reported that the old app stopped working when the new flash 11 was installed.

jefftheworld · 11-11-2011, 09:19 PM

Sounds like a coincidence to me. Netflix does not require or use the flaah apk as far as I can tell. I've upgraded to the most recent version which installs and appears to work, even letting you open a movie and bringing you to the same spot. However, it seems unable to then stream anything.

I'll certainly be looking into a workaround fpr this, as I use Netflix a lot. I might be able to keep 1.5.0 from checking for updates, which has worked in the past with other apps.

Warning: Highly Technical Talk Below

Okay, so I've been able to disassemble the Netflix .dex file (which is the main dalvik executable) and I'm now pretty familiar with the code that checks for updates. However, I can't simply recompile the disassembled code so it's not as easy as just removing that update check code and being done with it. However, I might be able to build a fix that externally prevents the app from checking the server for new versions.

I'll keep you updated but if anyone has any thoughts on recompiling disassembled dalvik, I'd love to talk!

I've also found some settings for the vomp playback engine that the app uses which I can recompile into the apk (because it's outside of the .dex executable). It has a bunch of default settings as well as some settings that are device specific. I'll play around with this and see if perhaps changing some settings might get it working.

pokee · 11-11-2011, 11:06 PM

Haha Jeff...you kill me! I was almost afraid to read what you wrote underneath your text highlighted in red!

Thanks for looking into this...hope you have success!!!

AnemicOak · 11-12-2011, 08:37 PM

I just installed Netflix 1.5.0 (after installing Flash FWIW). I got the must upgrade message and tapped OK where it then stalled at 0%. I tapped home and reopened the app and was able to sign in and start a video, but has a super low frame rate and in way out of sync. I assume this isn't how it was working for others earlier.

mcrmama · 11-12-2011, 11:40 PM

Brian, I had the same experience as you. I now tried to install the new version on a fresh install (I had forgotten Jeff had tried this, maybe wishful thinking, lol) and it won't stream just as he experienced when he tried it. Hopefully, we'll get lucky and someone will work out a work around or an update that will work. We love netflix around here.

11-11-2011, 12:37 AM	#1
pokee Fanatic Posts: 569 Karma: 199759 Join Date: Nov 2010 Location: Vancouver, BC Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2	Netflix No Longer Working!!!! I tried Netflix 1.5.0 several times this past week and it worked fine. After I installed Flash 11, it stopped working! I now get the message, "You must install the latest version of Netflix to continue"...but I know that version doesn't work. Anyone else have the same message?

11-11-2011, 09:19 PM	#9
jefftheworld Groupie Posts: 190 Karma: 157090 Join Date: Nov 2011 Device: Kobo, Kobo Vox	Sounds like a coincidence to me. Netflix does not require or use the flaah apk as far as I can tell. I've upgraded to the most recent version which installs and appears to work, even letting you open a movie and bringing you to the same spot. However, it seems unable to then stream anything. I'll certainly be looking into a workaround fpr this, as I use Netflix a lot. I might be able to keep 1.5.0 from checking for updates, which has worked in the past with other apps. Warning: Highly Technical Talk Below Okay, so I've been able to disassemble the Netflix .dex file (which is the main dalvik executable) and I'm now pretty familiar with the code that checks for updates. However, I can't simply recompile the disassembled code so it's not as easy as just removing that update check code and being done with it. However, I might be able to build a fix that externally prevents the app from checking the server for new versions. I'll keep you updated but if anyone has any thoughts on recompiling disassembled dalvik, I'd love to talk! I've also found some settings for the vomp playback engine that the app uses which I can recompile into the apk (because it's outside of the .dex executable). It has a bunch of default settings as well as some settings that are device specific. I'll play around with this and see if perhaps changing some settings might get it working. Last edited by jefftheworld; 11-11-2011 at 11:01 PM.

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11-11-2011, 01:26 AM	#2
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Try installing the new Netflix, pokee. It just might be that it would not work until the new Flash was installed and now all is well. I can't check as I don't get Netflix.

11-11-2011, 02:26 AM	#3
mcrmama Addict Posts: 239 Karma: 16806 Join Date: Jul 2010 Device: Kobo Aura One	I have the same issue. When it tried to update Netflix, it gets stuck at 100%. If you exit out, it will let you go back in, but is so laggy the picture does not match the speech at all so it probably does need the update. On the plus side, it will let me in with canadian account so hopefully this will get fixed and we will be good to go.

11-11-2011, 09:50 AM	#4
yoshid Member Posts: 20 Karma: 10 Join Date: Nov 2011 Device: Kobo Vox	yup, upgrade to flash 11 killed netflix on vox. you might have to rollback to previous version of flash and netflix 1.50

11-11-2011, 11:02 AM	#5
mcrmama Addict Posts: 239 Karma: 16806 Join Date: Jul 2010 Device: Kobo Aura One	I tried rolling back flash and reinstalling netflix and that did not work. It will not let you use netflix without upgrading but the upgrade will not complete.

11-11-2011, 11:19 AM	#6
yoshid Member Posts: 20 Karma: 10 Join Date: Nov 2011 Device: Kobo Vox	same here jodi, I did exactly same thing with exactly same results. bummer, it was working really well...

11-11-2011, 03:47 PM	#7
jefftheworld Groupie Posts: 190 Karma: 157090 Join Date: Nov 2011 Device: Kobo, Kobo Vox	I don't believe the Netflix app uses Flash, the update has to do with the fact that Netflix pushed a new version of the app out and has stopped supporting the old one. Doing the update from within the app fails at 99%, so I'll try grabbing a copy of the newest version from my phone and I'll report back.

11-11-2011, 07:54 PM	#8
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Pokee reported that the old app stopped working when the new flash 11 was installed.

11-11-2011, 11:06 PM	#10
pokee Fanatic Posts: 569 Karma: 199759 Join Date: Nov 2010 Location: Vancouver, BC Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2	Haha Jeff...you kill me! I was almost afraid to read what you wrote underneath your text highlighted in red! Thanks for looking into this...hope you have success!!!

11-12-2011, 08:37 PM	#11
AnemicOak Bookaholic Posts: 14,391 Karma: 54969924 Join Date: Oct 2007 Location: Minnesota Device: iPad Mini 4, AuraHD, iPhone XR +	I just installed Netflix 1.5.0 (after installing Flash FWIW). I got the must upgrade message and tapped OK where it then stalled at 0%. I tapped home and reopened the app and was able to sign in and start a video, but has a super low frame rate and in way out of sync. I assume this isn't how it was working for others earlier.

11-12-2011, 11:40 PM	#12
mcrmama Addict Posts: 239 Karma: 16806 Join Date: Jul 2010 Device: Kobo Aura One	Brian, I had the same experience as you. I now tried to install the new version on a fresh install (I had forgotten Jeff had tried this, maybe wishful thinking, lol) and it won't stream just as he experienced when he tried it. Hopefully, we'll get lucky and someone will work out a work around or an update that will work. We love netflix around here.