Can't connect to VPN

cypherslock · 11-06-2011, 09:44 AM

I've tried this, following the instruction in HideMyAss. Same ip and everything as my boxee. Boxee connects, but the vox never does. Does anyone have a solution or an idea? It's driving me nuts!

JD Gumby · 11-06-2011, 09:58 AM

Did you shut down and then restart the Vox after making the change? The change for the system might not be able to take effect while it's actually in use...

Cdesja5 · 11-06-2011, 10:54 AM

I'm on chat with the support from Witopia...he's trying to get me connected...stand by!

taming · 11-06-2011, 11:03 AM

I can't even surf to the hidemyass.com website on my Vox.

Cdesja5 · 11-06-2011, 11:20 AM

this appears to have him stumped but he's still trying to figure it out...

cypherslock · 11-06-2011, 11:22 AM

Tried restarting. Copied the exact password from the VPN control panel (which I can browse to and log into). Still nothing and my settings are correct. Frustrating!......

Cdesja5 · 11-06-2011, 12:01 PM

Ok, the tech can't figure it out either...I have a problem ticket open with them and they will get back to me once they think they have it figured out.

taming · 11-06-2011, 12:17 PM

Could it be the Kobo distro (not sure if you can use that word for Android not Linux

)? Considering that they are touting using open WiFi hotspots, that would be pretty dumb.

taming · 11-06-2011, 02:42 PM

It occurred to me that Amazon market installs actually involve two steps. First, you install the Amazon app and from in the app you get the app you want. If that is actually how it works works, then having a VPN on the browser might not be enough.

Cdesja5 · 11-06-2011, 02:48 PM

??? you'd need an app to use, "activate" the vpn? Is that what you mean? Not planning to use for app market, not sure about cyphershlok though...

taming · 11-06-2011, 02:52 PM

I was responding in case anyone thought that we could get apps from the amazon app store using a vpn. I am questioning that--however, I don't know much about vpn.

cypherslock · 11-06-2011, 03:16 PM

The VPN would be for Netflix. Still can't get it working.......Hopefully some smart Kobo person can help us.

Cdesja5 · 11-06-2011, 03:21 PM

I want to use the Droidtv app for US tv...my vpn provider is working on it. Have you got someone from Kobo working on the problem too?

taming · 11-06-2011, 03:25 PM

No. I am going to wait until Monday. I know folks read their email, but I don't want to bother them on the weekend. I am not going through Kobo help for this.

trek790 · 11-06-2011, 05:18 PM

I am also a Witopia subscriber and would be really interested if it works. Thanks!

Quote:

Originally Posted by Cdesja5

I'm on chat with the support from Witopia...he's trying to get me connected...stand by!

11-06-2011, 09:44 AM	#1
cypherslock Groupie Posts: 178 Karma: 12392 Join Date: Nov 2009 Location: Canada Device: Kobo Vox	Can't connect to VPN I've tried this, following the instruction in HideMyAss. Same ip and everything as my boxee. Boxee connects, but the vox never does. Does anyone have a solution or an idea? It's driving me nuts!

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11-06-2011, 09:58 AM	#2
JD Gumby Cynical Old Curmudgeon Posts: 1,085 Karma: 8495696 Join Date: Jul 2011 Location: Halifax, Canada Device: Kobo Mini, Kobo Arc, HTC Desire C	Did you shut down and then restart the Vox after making the change? The change for the system might not be able to take effect while it's actually in use...

11-06-2011, 10:54 AM	#3
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	I'm on chat with the support from Witopia...he's trying to get me connected...stand by!

11-06-2011, 11:03 AM	#4
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	I can't even surf to the hidemyass.com website on my Vox.

11-06-2011, 11:20 AM	#5
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	this appears to have him stumped but he's still trying to figure it out...

11-06-2011, 11:22 AM	#6
cypherslock Groupie Posts: 178 Karma: 12392 Join Date: Nov 2009 Location: Canada Device: Kobo Vox	Tried restarting. Copied the exact password from the VPN control panel (which I can browse to and log into). Still nothing and my settings are correct. Frustrating!......

11-06-2011, 12:01 PM	#7
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	Ok, the tech can't figure it out either...I have a problem ticket open with them and they will get back to me once they think they have it figured out.

11-06-2011, 12:17 PM	#8
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	Could it be the Kobo distro (not sure if you can use that word for Android not Linux )? Considering that they are touting using open WiFi hotspots, that would be pretty dumb.

11-06-2011, 02:42 PM	#9
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	It occurred to me that Amazon market installs actually involve two steps. First, you install the Amazon app and from in the app you get the app you want. If that is actually how it works works, then having a VPN on the browser might not be enough.

11-06-2011, 02:48 PM	#10
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	??? you'd need an app to use, "activate" the vpn? Is that what you mean? Not planning to use for app market, not sure about cyphershlok though...

11-06-2011, 02:52 PM	#11
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	I was responding in case anyone thought that we could get apps from the amazon app store using a vpn. I am questioning that--however, I don't know much about vpn.

11-06-2011, 03:16 PM	#12
cypherslock Groupie Posts: 178 Karma: 12392 Join Date: Nov 2009 Location: Canada Device: Kobo Vox	The VPN would be for Netflix. Still can't get it working.......Hopefully some smart Kobo person can help us.

11-06-2011, 03:21 PM	#13
Cdesja5 Wizard Posts: 1,117 Karma: 2094306 Join Date: Oct 2011 Location: Montreal, Canada Device: Lots and lots of electronic gadgets...	I want to use the Droidtv app for US tv...my vpn provider is working on it. Have you got someone from Kobo working on the problem too?

11-06-2011, 03:25 PM	#14
taming Trying for calm & polite Posts: 4,012 Karma: 9455193 Join Date: May 2010 Location: Mostly in Canada Device: kobo original, WiFI, Touch, Glo, and Aura	No. I am going to wait until Monday. I know folks read their email, but I don't want to bother them on the weekend. I am not going through Kobo help for this.