Should I Exchange my K3?

[Clawdia]

Yeah, the call-me method.

I'll have to remember that about the doorbell - I'd have used that one today if I'd thought of it. One problem I have with the phone is that I can't talk and think at the same time - part of the phone-phobia reaction. My doorbell may be ringing continuously next time I have to call and this happens!

Thanks.

[Clawdia]

Originally Posted by Blossom

You could of used Chat I know people who have. I've always gotten an American when calling Kindle support. Next time just say something like. "I'm sorry ma'am we have a bad connection and I can't understand you. So I'm gonna try calling again." This is best way to do it when you get someone with a thick accent and you don't want to offend them.

That's perfect, Blossom - I'll try that next time too - and it wouldn't even be a lie because my phone periodically just fades away and I hear nothing until I bang it against something a couple of times.

I should have asked for all these suggestions before I called - you guys know how to handle people!

[Blossom]

Originally Posted by Clawdia

Yeah, the call-me method.

I'll have to remember that about the doorbell - I'd have used that one today if I'd thought of it. One problem I have with the phone is that I can't talk and think at the same time - part of the phone-phobia reaction. My doorbell may be ringing continuously next time I have to call and this happens!

Thanks.

You can always write down what you are going to say. Having a list in front of you really helps in case your mind goes blank.

[Clawdia]

LOL - I did have a list. I don't talk to people on the phone without one - and I don't go to doctors without one either. Now, if I could just stop my doc from grabbing the list out of my hand when he sees me . . . it makes his job too easy.

I actually should just stop caring if I offend someone - after all, I'm not the one doing a job that I'm not doing properly, and if I can't understand them, they're not doing something right. I did medical transcription for years, and have a lot of practice at understanding Indian accents.

[tubemonkey]

Originally Posted by Clawdia

I actually should just stop caring if I offend someone - after all, I'm not the one doing a job that I'm not doing properly, and if I can't understand them, they're not doing something right. I did medical transcription for years, and have a lot of practice at understanding Indian accents.

How about Russian accents?

Spoiler:

[Blossom]

Originally Posted by Clawdia

LOL - I did have a list. I don't talk to people on the phone without one - and I don't go to doctors without one either. Now, if I could just stop my doc from grabbing the list out of my hand when he sees me . . . it makes his job too easy.

I actually should just stop caring if I offend someone - after all, I'm not the one doing a job that I'm not doing properly, and if I can't understand them, they're not doing something right. I did medical transcription for years, and have a lot of practice at understanding Indian accents.

Well I had to call Amazon Support tonight. So I'm currently coming down from shaking. I first emailed them but the person did not even read my question I asked. So I had them call me not Kindle but Amazon. Got a Paul guy who was great! He explain to me he didn't know why I had a pending charge when my Kindle cover order wasn't shipped but he did explain to me about authorization charges which I already know about, it's just Amazon never done this in the years I've shopped with them. He is going to call me on Friday to make sure I don't get charge twice because the email said I hadn't been charged yet.

[Clawdia]

I'm glad you got someone nice to talk to, Blossom. I've never had Amazon charge before they ship either.

I'm glad I did exchange my K3 - the new one has buttons that feel better, and the screen is just enough lighter that I look at it and think it's a little nicer.

[Blossom]

Originally Posted by Clawdia

I'm glad you got someone nice to talk to, Blossom. I've never had Amazon charge before they ship either.

I'm glad I did exchange my K3 - the new one has buttons that feel better, and the screen is just enough lighter that I look at it and think it's a little nicer.

Thanks. It shock me too they did it this way so I am keeping an eye on it.

I am happy you got a better one! That's always a plus! My K3 was perfect when I got it. Still pretty much is but I love my K4 because it's so light and tiny so I use it now instead.