PRS-T1 T1 crashing/freezing? [PLEASE DISREGARD POLL] - Page 5

jersysman · 10-16-2011, 08:20 PM

Quote:

Originally Posted by SCION

Folks should tell them to check their own support forum.

I agree with this. However, the Mods on the forum can't even bother to answer the posts that are put on the forum. I've asked for at least an acknowledgement of the posts there. Nothing yet.

feenix1363 · 10-17-2011, 06:35 AM

Just had a look on the UK forums and noticed its not been raised here yet. Posted it now as a query, the more comments they get the more likely they'll be to prioritise the fix.

Mr Fujisawa · 10-17-2011, 06:57 AM

Quote:

Originally Posted by feenix1363

Just had a look on the UK forums and noticed its not been raised here yet. Posted it now as a query, the more comments they get the more likely they'll be to prioritise the fix.

link?

feenix1363 · 10-17-2011, 08:47 AM

Quote:

Originally Posted by Mr Fujisawa

link?

Sorry the discussion forums are HERE

Lorif · 10-17-2011, 12:30 PM

Since the original problems, I have been using mainly the buttons when I am reading and have not had any freezes. I did report it to Sony and all they could seem to do is give me info for resetting it. I think like others here that it is linked to swiping technique and pulling up the dictionary either on purpose or accidentally.
I don't find it inconvenient to use the buttons, just really glad that the option is there.
I do hope that there is some kind of a fix for it, but it is not stopping me enjoying the reader for now.
Lori

twinszz · 10-19-2011, 10:37 AM

I have to agree with Lorif,

I found that using the buttons at times while reading for long periods of time does keep the freeze/page turn issue from occurring as often or at all.

I usually go into page turns at least three times a day. Yesterday, I used the buttons off and on during a three hour period of reading and had NO freezes.

Defeats the purpose of the capabilities of the T1, however, something I am willing to do until: A: Sony does a software update to fix the problem or B: Return it prior to the end of my 90 days.

I tried the library function and author/book sort slider in the home screen for books. Both worked very well.

Come on Sony, get with the program...no seriously, get with it....

khalleron · 10-19-2011, 02:20 PM

I've read five books on the T1 since I got it, only one of them crashed repeatedly and froze (Terry Pratchett's 'Snuff' bought directly from the Sony Store, which also had some strange formatting issues).

I downloaded the same book to my PC, stripped the DRM, sideloaded it to the T1, and it stopped crashing.

So I'm thinking the issue has something to do with a clash between Android and ADE or whatever permutation of same are on the T1.

So from now on I'm only direct downloading DRM-free books (which is mostly what I read anyway, but it was Pratchett(!), ya know?)

MsD · 10-19-2011, 03:34 PM

I bought my reader a few days ago at Future Shop Canada . So far, I've had the flipping pages and screen freeze happen three time and had to reset to get it working again ..no other issues to report .

log · 10-19-2011, 03:54 PM

Have not had the flipping issue since I recharged battery, and did the soft reset.

I have primarily been using the buttons to turn pages, but every now and again use the swipe to to turn pages.

astra · 10-19-2011, 04:00 PM

Sounds like a flipping disaster.

500, 505 & 650 that I have never crushed.
Well in the very beginning 500 could crush with odd RTFs but they published a firmware update within a few months and it resolved the problem.

What do we have now?

David58117 · 10-19-2011, 05:19 PM

Quote:

Originally Posted by astra

Sounds like a flipping disaster.

Not for everybody...

Like I said before, I use the buttons primarily and haven't had any issues.

astra · 10-19-2011, 05:42 PM

Quote:

Originally Posted by David58117

Not for everybody...

Like I said before, I use the buttons primarily and haven't had any issues.

When I pay money for a gadget I expect it to work. I am not paying money and looking forward to bypassing primary features that I paid my money for.

Pomtroll · 10-19-2011, 06:53 PM

Quote:

Originally Posted by astra

When I pay money for a gadget I expect it to work. I am not paying money and looking forward to bypassing primary features that I paid my money for.

I second that. That is why all 3 of mine were returned. If I had wanted too use buttons I would have bought another reader.

Plus of if you are not letting Sony know there is a problem, they aren't going to move to fast to fix it for just a few of us.

Purple Lady · 10-19-2011, 07:18 PM

According to sonymod_mb, the reader requires service.

Quote:

Re: PRS-T1 crashing, freezing....
by sonymod_mb » Tue Oct 18, 2011 8:47 pm

Thank you for your posts. If the Reader is consistently freezing with all types of e-books and a reset has not made any difference then the Reader will likely require service. It will also require service if the touch screen is not responsive or oversensitive. If you have only recently purchased the unit then you should be able to arrange a return depending on the retailer. Either way, give Sony product support a call and they can look into the matter for you:

http://esupport.sony.com/US/perl/suppor ... ?mdl=PRST1

https://forum.sel.sony.com/viewtopic.php?f=54&t=11379

All the problems I keep seeing is depressing. I am going to use rss feeds instead of my newspaper when my subscription runs out at the end of the year so I wanted a backup, and the T1 looked perfect.

David58117 · 10-19-2011, 07:24 PM

Quote:

Originally Posted by astra

When I pay money for a gadget I expect it to work. I am not paying money and looking forward to bypassing primary features that I paid my money for.

What features are being bypassed? I library lend via device and read my books via sdcard without issues. I'm not trying to argue, just understand what issues others are having....

View Poll Results: How often has your T1 crashed/frozen? (after using it at least 3 days)
Once	38	23.60%
2-3 times	26	16.15%
More than 3 times	35	21.74%
Never	62	38.51%
Voters: 161. You may not vote on this poll

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10-17-2011, 06:35 AM	#62
feenix1363 Lost and clueless Posts: 194 Karma: 233336 Join Date: Jan 2011 Location: UK Device: PRS-T1, Kobo Glo, Kindle for Andriod, Kobo for Android	Just had a look on the UK forums and noticed its not been raised here yet. Posted it now as a query, the more comments they get the more likely they'll be to prioritise the fix.

10-17-2011, 12:30 PM	#65
Lorif Member Posts: 22 Karma: 10 Join Date: Jan 2009 Location: Ontario, Canada Device: prs-505, prs-t1	Since the original problems, I have been using mainly the buttons when I am reading and have not had any freezes. I did report it to Sony and all they could seem to do is give me info for resetting it. I think like others here that it is linked to swiping technique and pulling up the dictionary either on purpose or accidentally. I don't find it inconvenient to use the buttons, just really glad that the option is there. I do hope that there is some kind of a fix for it, but it is not stopping me enjoying the reader for now. Lori

10-19-2011, 10:37 AM	#66
twinszz Connoisseur Posts: 53 Karma: 656 Join Date: Dec 2009 Location: TN Device: prs 300, 600, 950, 350, & T1	I have to agree with Lorif, I found that using the buttons at times while reading for long periods of time does keep the freeze/page turn issue from occurring as often or at all. I usually go into page turns at least three times a day. Yesterday, I used the buttons off and on during a three hour period of reading and had NO freezes. Defeats the purpose of the capabilities of the T1, however, something I am willing to do until: A: Sony does a software update to fix the problem or B: Return it prior to the end of my 90 days. I tried the library function and author/book sort slider in the home screen for books. Both worked very well. Come on Sony, get with the program...no seriously, get with it....

10-19-2011, 02:20 PM	#67
khalleron Kate Posts: 1,700 Karma: 3605799 Join Date: Mar 2009 Location: Oregon, United States Device: MeeBook, Kobo Libra Colour	I've read five books on the T1 since I got it, only one of them crashed repeatedly and froze (Terry Pratchett's 'Snuff' bought directly from the Sony Store, which also had some strange formatting issues). I downloaded the same book to my PC, stripped the DRM, sideloaded it to the T1, and it stopped crashing. So I'm thinking the issue has something to do with a clash between Android and ADE or whatever permutation of same are on the T1. So from now on I'm only direct downloading DRM-free books (which is mostly what I read anyway, but it was Pratchett(!), ya know?)

10-19-2011, 03:34 PM	#68
MsD Junior Member Posts: 9 Karma: 636 Join Date: Oct 2011 Device: Sony PRS300,Sony PRS T1,Nexus 7	I bought my reader a few days ago at Future Shop Canada . So far, I've had the flipping pages and screen freeze happen three time and had to reset to get it working again ..no other issues to report .

10-19-2011, 03:54 PM	#69
log ... Posts: 226 Karma: 514506 Join Date: Sep 2011 Device: Sony PRS-T1	Have not had the flipping issue since I recharged battery, and did the soft reset. I have primarily been using the buttons to turn pages, but every now and again use the swipe to to turn pages.

10-19-2011, 04:00 PM	#70
astra The Introvert Posts: 8,307 Karma: 1000077497 Join Date: Jan 2007 Location: United Kingdom Device: Sony Reader PRS-650 & 505 & 500	Sounds like a flipping disaster. 500, 505 & 650 that I have never crushed. Well in the very beginning 500 could crush with odd RTFs but they published a firmware update within a few months and it resolved the problem. What do we have now?