Will you cancel your Netflix? - Page 4

ucfgrad93 · 08-08-2011, 01:17 PM

I get one DVD at a time and unlimited streaming. I don't plan on changing or closing my account.

xg4bx · 08-08-2011, 08:02 PM

the wife and i don't do anything so the least we could do is keep our netflix sub lol. i refuse to set foot in a movie theater.

BenG · 09-19-2011, 11:10 AM

The CEO of Netflix has written an apology and explanation:

http://blog.netflix.com/2011/09/expl...flections.html

ApK · 09-19-2011, 11:19 AM

My response to Reed:

The explanation is worse than the price increase. DE-integrating the websites? Now I can't see if a title is available for DVD delivery or streaming without checking two different websites? Why on Earth would you de-value your service this way? Why are you intent on making this HARDER for customers?
For goodness sake, even totally differently companies can integrate their websites when they create partnerships, why would you INTENTIONALLY screw your system up for us like this.
Your content catalog is now the one and only thing keeping me a customer. When you get a viable competitor, and you will, I'm gone.

ApK

Daithi · 09-19-2011, 11:36 AM

I cancelled the DVD service and just use the streaming service now.

I'm an Amazon Prime member, but I haven't watched any movies through their service, because I found their interface rather convoluted, and Netflix was much easier. However, with price increases maybe I'll give Amazon a second look.

JerseyBiker · 09-19-2011, 12:08 PM

Quote:

Originally Posted by BenG

The CEO of Netflix has written an apology and explanation:

http://blog.netflix.com/2011/09/expl...flections.html

That's just the point I made in post #34. https://www.mobileread.com/forums/sho...7&postcount=34

It was arrogant the way they went about it without some sort of explanation. Now months later after receiving a lot of heat from customers and a lot of cancellations they decide to apologize and explain.

ApK · 10-10-2011, 10:26 AM

I just got this in my inbox from Netflix:
-----
It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs.

This means no change: one website, one account, one password…in other words, no Qwikster.

While the July price change was necessary, we are now done with price changes.

We're constantly improving our streaming selection. We've recently added hundreds of movies from Paramount, Sony, Universal, Fox, Warner Bros., Lionsgate, MGM and Miramax. Plus, in the last couple of weeks alone, we've added over 3,500 TV episodes from ABC, NBC, FOX, CBS, USA, E!, Nickelodeon, Disney Channel, ABC Family, Discovery Channel, TLC, SyFy, A&E, History, and PBS.

We value you as a member, and we are committed to making Netflix the best place to get your movies & TV shows.

Respectfully,

The Netflix Team
-----

Yea! It's like they read my post above and listened to me!
What a rush of empowerment. :-)

Qwikster is dead. Long live Netflix.

jocampo · 10-10-2011, 11:27 AM

@Apk

They made serious mistakes, and they realized that now. I believe those changes are just the consequence of some cash flow issues that they were experiencing long time ago.

Maybe the Amazon prime subscription plus the boom of Hulu, put Netflix on a different state of mind and they are reverting or changing some of those decisions they took before.

I cancelled the DVD service 2 or 3 months ago, but if I don't see new streaming selections in 6 months or so, I will cancel the whole service altogether and find other company that fits my needs.

JerseyBiker · 10-11-2011, 07:34 AM

Quote:

Originally Posted by jocampo

@Apk

They made serious mistakes, and they realized that now. I believe those changes are just the consequence of some cash flow issues that they were experiencing long time ago.

Great story on the subject. http://tinyurl.com/3wt2k7q

View Poll Results: What will you do with your Netflix subscription given the price increase?
I will leave my subscription plan unchanged	18	28.57%
I will cancel DVDs-by-mail and keep the streaming	13	20.63%
I will get fewer DVDs-by-mail and keep the streaming	4	6.35%
I will cancel the streaming and keep the DVDs-by-mail	0	0%
I don’t subscribe to Netflix	25	39.68%
I will cancel my Netflix subscription entirely	3	4.76%
Voters: 63. You may not vote on this poll

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08-08-2011, 01:17 PM	#46
ucfgrad93 Wizard Posts: 2,370 Karma: 9026681 Join Date: Jun 2011 Location: Colorado Device: Kindle Paperwhite 2nd Gen	I get one DVD at a time and unlimited streaming. I don't plan on changing or closing my account.

08-08-2011, 08:02 PM	#47
xg4bx Are you gonna eat that? Posts: 1,633 Karma: 23215128 Join Date: Jun 2011 Location: Phillipsburg, NJ Device: Kindle 3, Nook STG	the wife and i don't do anything so the least we could do is keep our netflix sub lol. i refuse to set foot in a movie theater.

09-19-2011, 11:10 AM	#48
BenG Home Guard Posts: 4,730 Karma: 86721650 Join Date: Jun 2007 Location: Alpha Ralpha Boulevard Device: Kindle Oasis 3G, iPhone 6	The CEO of Netflix has written an apology and explanation: http://blog.netflix.com/2011/09/expl...flections.html

09-19-2011, 11:19 AM	#49
ApK Award-Winning Participant Posts: 7,389 Karma: 68329346 Join Date: Feb 2010 Location: NJ, USA Device: Kindle	My response to Reed: The explanation is worse than the price increase. DE-integrating the websites? Now I can't see if a title is available for DVD delivery or streaming without checking two different websites? Why on Earth would you de-value your service this way? Why are you intent on making this HARDER for customers? For goodness sake, even totally differently companies can integrate their websites when they create partnerships, why would you INTENTIONALLY screw your system up for us like this. Your content catalog is now the one and only thing keeping me a customer. When you get a viable competitor, and you will, I'm gone. ApK

09-19-2011, 11:36 AM	#50
Daithi Publishers are evil! Posts: 2,418 Karma: 36205264 Join Date: Mar 2008 Location: Rhode Island Device: Various Kindles	I cancelled the DVD service and just use the streaming service now. I'm an Amazon Prime member, but I haven't watched any movies through their service, because I found their interface rather convoluted, and Netflix was much easier. However, with price increases maybe I'll give Amazon a second look.

10-10-2011, 10:26 AM	#52
ApK Award-Winning Participant Posts: 7,389 Karma: 68329346 Join Date: Feb 2010 Location: NJ, USA Device: Kindle	I just got this in my inbox from Netflix: ----- It is clear that for many of our members two websites would make things more difficult, so we are going to keep Netflix as one place to go for streaming and DVDs. This means no change: one website, one account, one password…in other words, no Qwikster. While the July price change was necessary, we are now done with price changes. We're constantly improving our streaming selection. We've recently added hundreds of movies from Paramount, Sony, Universal, Fox, Warner Bros., Lionsgate, MGM and Miramax. Plus, in the last couple of weeks alone, we've added over 3,500 TV episodes from ABC, NBC, FOX, CBS, USA, E!, Nickelodeon, Disney Channel, ABC Family, Discovery Channel, TLC, SyFy, A&E, History, and PBS. We value you as a member, and we are committed to making Netflix the best place to get your movies & TV shows. Respectfully, The Netflix Team ----- Yea! It's like they read my post above and listened to me! What a rush of empowerment. :-) Qwikster is dead. Long live Netflix.

10-10-2011, 11:27 AM	#53
jocampo Layback feline Posts: 3,034 Karma: 6980745 Join Date: Nov 2010 Location: USA Device: Oasis 2nd gen, Sony DPTS1, iPad Pro 10.5"	@Apk They made serious mistakes, and they realized that now. I believe those changes are just the consequence of some cash flow issues that they were experiencing long time ago. Maybe the Amazon prime subscription plus the boom of Hulu, put Netflix on a different state of mind and they are reverting or changing some of those decisions they took before. I cancelled the DVD service 2 or 3 months ago, but if I don't see new streaming selections in 6 months or so, I will cancel the whole service altogether and find other company that fits my needs.