Opus Opus does not work with Windows7

Yvonne1 · 07-11-2011, 05:26 AM

Just bought a Cybook Opus this weekend and plugged it into my laptop (Windows 7). The reader was not recognized by Windows and even worse, the reader FROZE complety. Tried to reset but that didn't work. Eventually i disconnected the battery and that worked.
The reader was charging.

I've read somewhere that it could be a cable problem (cable was delivered with the reader) but i do not think that's it, because when I plugged it in at my desktop at work (XP) it worked perfectly.

EowynCarter · 07-11-2011, 05:53 AM

It do work with windows 7. Whatever the problem is, it's not windows 7 in itself.

Are you sure the reset did not work ? it sometimes don't refresh the screen, giving the impression that noting happened, when the reader is actually off.

Is that a 32 bit version or 64 of win 7 ?

Yvonne1 · 07-11-2011, 06:24 AM

it's 32bit

JanG · 07-11-2011, 10:11 AM

I have no problem with Windows 7 and my Opus. Of course the Opus has to be switched on for Windows 7 to 'see' the device. Also, I've noticed that it takes longer for Windows 7 to recognise either the Opus or the Gen3 than Vista did, so perhaps you're not waiting long enough?

--JanG.

Yvonne1 · 07-11-2011, 10:34 AM

Thanks for your comments. I tried it when the reader was switched on and it said that is was connected, but still my laptop did not see it.
How long do you think I should wait?

EowynCarter · 07-11-2011, 11:00 AM

It's shoudn't be that long. 1-2 minutes max.

Have you tried looking the windows's disk manager ? See if the cybook show up there ? (do NOT try to format or anything though).

Jellby · 07-11-2011, 02:16 PM

Try different USB ports, front and back, they are not all equal.

JanG · 07-12-2011, 12:45 AM

Quote:

Originally Posted by EowynCarter

It's shoudn't be that long. 1-2 minutes max.

Yep, 1-2 minutes max. Vista 'saw' my Gen3 instantly, but Windows 7 takes a minute or two.

Have you tried Calibre to see if it will recognise that you've got the Opus plugged in?

--JanG.

Yvonne1 · 07-12-2011, 06:30 AM

Thank you all for your help and replies. Turns out that it was the firmware.
Installed it on the reader and everything worked perfectly!

07-11-2011, 05:26 AM	#1
Yvonne1 Junior Member Posts: 4 Karma: 10 Join Date: Jul 2011 Device: Cybook Opus blue	Opus does not work with Windows7 Just bought a Cybook Opus this weekend and plugged it into my laptop (Windows 7). The reader was not recognized by Windows and even worse, the reader FROZE complety. Tried to reset but that didn't work. Eventually i disconnected the battery and that worked. The reader was charging. I've read somewhere that it could be a cable problem (cable was delivered with the reader) but i do not think that's it, because when I plugged it in at my desktop at work (XP) it worked perfectly.

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07-11-2011, 05:53 AM	#2
EowynCarter Wizard Posts: 4,337 Karma: 4000000 Join Date: Oct 2008 Location: Paris Device: Cybooks; Sony PRS-T1	It do work with windows 7. Whatever the problem is, it's not windows 7 in itself. Are you sure the reset did not work ? it sometimes don't refresh the screen, giving the impression that noting happened, when the reader is actually off. Is that a 32 bit version or 64 of win 7 ?

07-11-2011, 06:24 AM	#3
Yvonne1 Junior Member Posts: 4 Karma: 10 Join Date: Jul 2011 Device: Cybook Opus blue	it's 32bit

07-11-2011, 10:11 AM	#4
JanG Groupie Posts: 156 Karma: 6266 Join Date: Apr 2009 Device: Laptop; Kobo Clara	I have no problem with Windows 7 and my Opus. Of course the Opus has to be switched on for Windows 7 to 'see' the device. Also, I've noticed that it takes longer for Windows 7 to recognise either the Opus or the Gen3 than Vista did, so perhaps you're not waiting long enough? --JanG.

07-11-2011, 10:34 AM	#5
Yvonne1 Junior Member Posts: 4 Karma: 10 Join Date: Jul 2011 Device: Cybook Opus blue	Thanks for your comments. I tried it when the reader was switched on and it said that is was connected, but still my laptop did not see it. How long do you think I should wait?

07-11-2011, 11:00 AM	#6
EowynCarter Wizard Posts: 4,337 Karma: 4000000 Join Date: Oct 2008 Location: Paris Device: Cybooks; Sony PRS-T1	It's shoudn't be that long. 1-2 minutes max. Have you tried looking the windows's disk manager ? See if the cybook show up there ? (do NOT try to format or anything though).

07-11-2011, 02:16 PM	#7
Jellby frumious Bandersnatch Posts: 7,543 Karma: 19001583 Join Date: Jan 2008 Location: Spaniard in Sweden Device: Cybook Orizon, Kobo Aura	Try different USB ports, front and back, they are not all equal.

07-12-2011, 06:30 AM	#9
Yvonne1 Junior Member Posts: 4 Karma: 10 Join Date: Jul 2011 Device: Cybook Opus blue	Thank you all for your help and replies. Turns out that it was the firmware. Installed it on the reader and everything worked perfectly!