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Old 07-07-2011, 03:07 AM   #181
rizzyh
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I turned on my touch last night and got the "eReader Storage Error". I had to do a factory reset. I know it's mentioned that this may happen once its updated but I've had it for six days now and haven't had any problems before this. Nor have I connected it to the computer or added more books since the day I received it.

Anyone know why this happened?
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Old 07-07-2011, 03:08 AM   #182
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I have a kePub (At Home - A Short History of Private Life by Bill Bryson) that has endnotes throughout. These are marked with a "*". I have a KT with firmware 1.9.5 and assumed from reading this thread that the endnotes should take me to the relevant note at the end of the chapter - they don't, instead nothing happens, although they do go "grey" as if they have been activated but otherwise nothing happens.

Do endnotes work in 1.9.5 or not?
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Old 07-07-2011, 06:23 AM   #183
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Kiwi! Great choice of book At Home - A Short History of Private Life by Bill Bryson. I found that to be fascinating (and yes.. read it on my original Kobo).
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Old 07-07-2011, 10:56 AM   #184
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I only have one book where the index has hyperlinks and they do work. Unfortunately it is a non-Kobo ePub so that may not be relevant for your situation. I notice in the video that you are not waiting very long for the reader to respond to your tap. I am guessing that the document you are dealing with is very large so try experimenting with a longer wait time after a tap.

Also, have you loaded the document into Adobe Digital Editions to ensure that the index hyperlinks work?

ETA: One of my Kobo ePubs has a hyperlinked index and the hyperlinks work.
I've got a 10MB Adobe DRM ePub from Kobo and it takes 10 seconds after selecting the hyperlink before it reacts, so yes he should wait a bit to see if it will react.
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Old 07-07-2011, 11:45 AM   #185
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I've got a 10MB Adobe DRM ePub from Kobo and it takes 10 seconds after selecting the hyperlink before it reacts, so yes he should wait a bit to see if it will react.
For Kobo ePubs there is a visual indicator when you have successfully selected a hyperlink. It is either white characters against a black background with Kobo Styling Off or only a black square or rectangle with Kobo Styling On. This is followed by the busy icon in the upper left of the display. If you see either of these indicators then simply wait until the Touch does it's work.

ETA: For non-Kobo epubs there is no visual feedback as to whether a hyperlink has been successfully activated. This should be considered a bug and should be addressed by the Kobo developers.

Last edited by Joe563; 07-07-2011 at 11:54 AM.
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Old 07-07-2011, 12:40 PM   #186
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Hyperlinks don't work for me.
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Originally Posted by viviena View Post
I've sideloaded an EPUB and have two kEPUBs, all three different titles, with which I've been experimenting using endnotes/hyperlinks. None of the three work properly -- they either won't navigate at all or they'll jump to the wrong areas within the book.
Could you download the book from here and test whether the hyperlinks to the footnotes work. Diagnosing these issues can be difficult without knowing how the links are formed.

[Still waiting for the KT to go on sale in the UK, otherwise I'd have one and do the testing myself.]
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Old 07-07-2011, 12:52 PM   #187
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Originally Posted by charleski View Post
Could you download the book from here and test whether the hyperlinks to the footnotes work. Diagnosing these issues can be difficult without knowing how the links are formed.

[Still waiting for the KT to go on sale in the UK, otherwise I'd have one and do the testing myself.]
Endnotes work on the book in that thread.
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Old 07-07-2011, 02:54 PM   #188
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Endnotes work on the book in that thread.
Good, thanks. The reason I asked is that it's not unknown for ePubs to pop up that have hyperlinks which are coded in a way that fails to obey the xhtml standard (using 'name' attributes, or id attributes with names that don't meet the stricter standards of xhtml). If standard fully-qualified links work then the problems that are reported are quite possibly the fault of poor coding in the ePub.
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Old 07-07-2011, 03:02 PM   #189
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Kiwi! Great choice of book At Home - A Short History of Private Life by Bill Bryson. I found that to be fascinating (and yes.. read it on my original Kobo).
Agree, loving this book - I'm learning so many things about every day life. Bryson has a way of making history so fascinating.

Still can't get any reaction from the endnotes - I have even tried waiting for ages to see if the KT reacts. It doesn't, and there is no spinner indicating that it is doing anything either.
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Old 07-07-2011, 03:07 PM   #190
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For Kobo ePubs there is a visual indicator when you have successfully selected a hyperlink. It is either white characters against a black background with Kobo Styling Off or only a black square or rectangle with Kobo Styling On. This is followed by the busy icon in the upper left of the display. If you see either of these indicators then simply wait until the Touch does it's work.

ETA: For non-Kobo epubs there is no visual feedback as to whether a hyperlink has been successfully activated. This should be considered a bug and should be addressed by the Kobo developers.
On this Kobo ePub, not a kePub, there is no indication to show that the hyperlink selection worked. That is no white characters against a black background or black square or rectangle until a split second before the page changes to the endnote page. For about 10 seconds I'm left wondering if the Kobo will indeed pull up the endnote. The fact that the page didn't turn to the next or previous page is a good indicator though. My thinking is that in this book of 10MB, it takes a while for the Kobo to close the currently opened HTML file and open the HTML file containing the endnote, hence the long wait. However, I think the waiting period is much too long and should be sped up as much as possible.
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Old 07-07-2011, 03:13 PM   #191
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Agree, loving this book - I'm learning so many things about every day life. Bryson has a way of making history so fascinating.

Still can't get any reaction from the endnotes - I have even tried waiting for ages to see if the KT reacts. It doesn't, and there is no spinner indicating that it is doing anything either.
That makes me wonder if the author/publisher screwed up the links. The Kobo or any eReader can work perfectly, but if the ePub has links that are not properly typed and/or formatted then nothing will ever happen. Even something as simple as the author/publisher changing the name of the endnote file without updating the links that reference it can break the links.
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Old 07-07-2011, 03:31 PM   #192
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Originally Posted by jswinden View Post
That makes me wonder if the author/publisher screwed up the links. The Kobo or any eReader can work perfectly, but if the ePub has links that are not properly typed and/or formatted then nothing will ever happen. Even something as simple as the author/publisher changing the name of the endnote file without updating the links that reference it can break the links.
Thanks Jack, should the endnote work in the kobo desktop? I have tried doing the same thing reading the book on my PC using the latest version of the desktop - and it doesn't work there either.

I tested the epub in ADE - the endnotes work. So it looks like something has happened between the epub and whatever process kobo use to convert to a kepub.
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Old 07-07-2011, 04:45 PM   #193
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Quote:
Originally Posted by kiwipippa View Post
I have a kePub (At Home - A Short History of Private Life by Bill Bryson) that has endnotes throughout. These are marked with a "*". I have a KT with firmware 1.9.5 and assumed from reading this thread that the endnotes should take me to the relevant note at the end of the chapter - they don't, instead nothing happens, although they do go "grey" as if they have been activated but otherwise nothing happens.

Do endnotes work in 1.9.5 or not?
Yes, end-notes work in version 1.9.5. However, what you are describing does not seem normal. To start, the end-note should not turn grey when you select it. With Kobo styling Off, the hyperlink is already grey with a fine underline and when it is activated shows white characters against a black background. In any event doing nothing is not a normal response. If the hyperlink is not activated then you should at least get some other type of response such as a page turn.
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Old 07-07-2011, 04:46 PM   #194
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Thanks Jack, should the endnote work in the kobo desktop? I have tried doing the same thing reading the book on my PC using the latest version of the desktop - and it doesn't work there either.

I tested the epub in ADE - the endnotes work. So it looks like something has happened between the epub and whatever process kobo use to convert to a kepub.
In that case it sounds like an incompatibility issue with the kePub rendering engine and the HTML that was used. That doesn't necessarily mean there is a bug in the kePub engine, but if the ADE engine properly displays the endnotes while the kePub engine doesn't then there might be a problem. However, the ADE engine just might be more forgiving of bad HTML than the the kePub engine. I have no idea without seeing the HTML.
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Old 07-08-2011, 07:04 PM   #195
Elissa97
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Love my touch but I have a lot of black lines on the Sleep Mode screen, they disappear when I start reading. Any thoughts?

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