PE stuck initializing

pyxiwulf · 05-31-2011, 03:40 PM

My PE had the battery run out to power down today so when I got home, I plugged it in and after several hours when I tried to turn it on, it brought up the initializing screens. It's gotten to the third white dot on the tablet side and just sits there. I've tried the reset button, and same thing happens. Any other ideas? I'm gonna cry.

Filark · 05-31-2011, 04:18 PM

You've tried turning it off and on again? There must be some way to jiggle its little brain loose. Or have you gotten it back up and running by now??

Good luck!! Don't cry.

pyxiwulf · 05-31-2011, 04:24 PM

nothing so far. I've tried ac power in, out, the reset button, and tried to re-flash and still hanging in the same place on boot. I fear the device is dead.

ivanjt · 05-31-2011, 04:39 PM

Have you tried the old standby for electronic devices - turn it off, unplug all power cables and wait for about 5 minutes before turning it back on.

I have a computer that I have to do that to if we get a power failure. It refuses to start until all power is removed for long enough for the capacitors to discharge - after that it will turn on and boot with out problems.

emusan · 05-31-2011, 04:42 PM

when you say you tried to re-flash, do you mean with the golden update? If so are you sure you held down the two buttons(I think its menu and rotate) for at least seven seconds while booting?

pyxiwulf · 05-31-2011, 04:50 PM

yes, and much longer than 7 seconds :/

emusan · 05-31-2011, 04:53 PM

are you sure then that you used the golden update.zip, renamed the file to update.zip and placed it in the root directory of the USB flash drive/sdcard (root meaning top level)?

Sorry if these questions sound like simple problems, but I have no way of knowing where it may have gone wrong...

pyxiwulf · 05-31-2011, 04:54 PM

oh! My husband just did it again (oh try number 42, dead device from a defunk company, couldn't hurt right?) and it's now "updating software!"

sarah11918 · 05-31-2011, 04:58 PM

Quote:

Originally Posted by ivanjt

... the old standby for electronic devices - turn it off, unplug all power cables and wait for about 5 minutes before turning it back on.

I add putting (ideally just) the battery (or in this case as necessary, the whole device) in the freezer for a few minutes to my old standby list.

... but I see you got somewhere! Let us know if the software indeed updates.

pyxiwulf · 05-31-2011, 05:01 PM

Quote:

Originally Posted by sarah11918

I add putting (ideally just) the battery (or in this case as necessary, the whole device) in the freezer for a few minutes to my old standby list.

... but I see you got somewhere! Let us know if the software indeed updates.

That would have indeed been the next item on the list

But now it's a waiting game, lol

sarah11918 · 05-31-2011, 05:05 PM

No gadget owner could ever live without a freezer, eh?

emusan · 05-31-2011, 05:25 PM

If you don't mind my asking, what does putting it in the freezer do? I've honestly never heard that one before lol...

And glad to hear you got it started... some people just have the magic touch I guess lol

sarah11918 · 05-31-2011, 05:38 PM

Sometimes performance issues are related to overheated batteries. Freezer cools 'em down. It's almost as much a staple as "turn it off and on."

You troubleshoot your way. . .

emusan · 05-31-2011, 05:47 PM

oh, okay, I'm guessing it also helps with the restarting over and over that users can get into when trying to fix a problem, when you turn a device off its best to leave it off for a bit to make sure the capacitors clear out and RAM is erased.

pyxiwulf · 05-31-2011, 05:49 PM

well....I have an operating PE with ermine 0.9!

Thanks for holding my hand through it and listening to my whining. Now to go get it back to being my device.

05-31-2011, 03:40 PM	#1
pyxiwulf Connoisseur Posts: 76 Karma: 10 Join Date: May 2011 Device: Entourage Edge	PE stuck initializing My PE had the battery run out to power down today so when I got home, I plugged it in and after several hours when I tried to turn it on, it brought up the initializing screens. It's gotten to the third white dot on the tablet side and just sits there. I've tried the reset button, and same thing happens. Any other ideas? I'm gonna cry.

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05-31-2011, 04:18 PM	#2
Filark Armed with a smile :) Posts: 1,421 Karma: 2463560 Join Date: Sep 2009 Location: California, USA Device: enTourage eDGe & Pocket eDGe, Samsung Galaxy Note II	You've tried turning it off and on again? There must be some way to jiggle its little brain loose. Or have you gotten it back up and running by now?? Good luck!! Don't cry.

05-31-2011, 04:24 PM	#3
pyxiwulf Connoisseur Posts: 76 Karma: 10 Join Date: May 2011 Device: Entourage Edge	nothing so far. I've tried ac power in, out, the reset button, and tried to re-flash and still hanging in the same place on boot. I fear the device is dead.

05-31-2011, 04:39 PM	#4
ivanjt Guru Posts: 858 Karma: 1027478 Join Date: Aug 2010 Location: South of France Device: kindle dx; eDGe	Have you tried the old standby for electronic devices - turn it off, unplug all power cables and wait for about 5 minutes before turning it back on. I have a computer that I have to do that to if we get a power failure. It refuses to start until all power is removed for long enough for the capacitors to discharge - after that it will turn on and boot with out problems.

05-31-2011, 04:42 PM	#5
emusan lol Posts: 472 Karma: 1031 Join Date: May 2011 Device: eDGe	when you say you tried to re-flash, do you mean with the golden update? If so are you sure you held down the two buttons(I think its menu and rotate) for at least seven seconds while booting?

05-31-2011, 04:50 PM	#6
pyxiwulf Connoisseur Posts: 76 Karma: 10 Join Date: May 2011 Device: Entourage Edge	yes, and much longer than 7 seconds :/

05-31-2011, 04:53 PM	#7
emusan lol Posts: 472 Karma: 1031 Join Date: May 2011 Device: eDGe	are you sure then that you used the golden update.zip, renamed the file to update.zip and placed it in the root directory of the USB flash drive/sdcard (root meaning top level)? Sorry if these questions sound like simple problems, but I have no way of knowing where it may have gone wrong...

05-31-2011, 04:54 PM	#8
pyxiwulf Connoisseur Posts: 76 Karma: 10 Join Date: May 2011 Device: Entourage Edge	oh! My husband just did it again (oh try number 42, dead device from a defunk company, couldn't hurt right?) and it's now "updating software!"

05-31-2011, 05:05 PM	#11
sarah11918 Tablet Enthusiast Posts: 335 Karma: 30400 Join Date: Jan 2010 Location: Canada Device: Kobo Aura One (formerly: Asus Eee Note, enTourage eDGe EE, Nokia N810)	No gadget owner could ever live without a freezer, eh?

05-31-2011, 05:25 PM	#12
emusan lol Posts: 472 Karma: 1031 Join Date: May 2011 Device: eDGe	If you don't mind my asking, what does putting it in the freezer do? I've honestly never heard that one before lol... And glad to hear you got it started... some people just have the magic touch I guess lol

05-31-2011, 05:38 PM	#13
sarah11918 Tablet Enthusiast Posts: 335 Karma: 30400 Join Date: Jan 2010 Location: Canada Device: Kobo Aura One (formerly: Asus Eee Note, enTourage eDGe EE, Nokia N810)	Sometimes performance issues are related to overheated batteries. Freezer cools 'em down. It's almost as much a staple as "turn it off and on." You troubleshoot your way. . .

05-31-2011, 05:47 PM	#14
emusan lol Posts: 472 Karma: 1031 Join Date: May 2011 Device: eDGe	oh, okay, I'm guessing it also helps with the restarting over and over that users can get into when trying to fix a problem, when you turn a device off its best to leave it off for a bit to make sure the capacitors clear out and RAM is erased.

05-31-2011, 05:49 PM	#15
pyxiwulf Connoisseur Posts: 76 Karma: 10 Join Date: May 2011 Device: Entourage Edge	well....I have an operating PE with ermine 0.9! Thanks for holding my hand through it and listening to my whining. Now to go get it back to being my device.