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Old 03-16-2011, 06:12 PM   #31
SameerH
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Originally Posted by KrowNB View Post
So you have to connect by wire to get the update? I was just trying to get it through the Wifi.
You can get it both ways. If you got it for the Desktop app, it does not mean you will get it for the eReader at the same time, the upgrade chances are set separately.

Just keep checking back, the rollout will eventually get to you
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Old 03-16-2011, 08:11 PM   #32
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Thanks for your prompt reply. Are the problems being reported with the update universal or sporadic?
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Old 03-21-2011, 02:17 PM   #33
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Originally Posted by mootmaina View Post
KNOWN ISSUES:

These are issues that might happen to some customers. Solutions or workarounds are provided where available.
Kobo Wireless:

* 1.7.4 users upgrading to 1.9 will not have DST set on their timezone settings – no workaround
* 1.7.4 users upgrading to 1.9 will see Newspaper and Magazine issues that were in I’m Reading are not in I’m Reading anymore after upgrade – no workaround
* Device won’t connect to dual-band routers when both frequencies have the same SSID – change one of the SSIDs
* Forced power off (long press on power off button) sometimes will not display the Powered Off screen correctly – power on and then power off again
* User Guide status changes from Unread to Open when library is updated – no workaround
* Web store fails to connect periodically – try again
* When all items removed from I’m Reading, it will say “Items 1-0 of 0” – no workaround
* Go to Page / Go to Chapter has wrong terminology in the article area of Newspapers – no workaround
* No warning given if downloading a book which is already downloaded – no workaround

Desktop:

* If an eReader is full and synced to the desktop, it will crash the desktop – delete an eBook or document from the eReader before syncing
* Images can get cut off while reading – close and reopen the eBook
* Text can get cut off while reading – close and reopen the eBook
* Image aspect ratios can be stretched out when resizing the window of some titles – no workaround
My goodness, why would I want to update this?
If I don't sync to the desktop, I assume I will NOT get this update?
I can't see any benefit, and many negatives. Am I missing something really important here? (I read what was new, but cut it in my response to conserve space.)

Thank you
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Old 03-21-2011, 07:52 PM   #34
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[QUOTE=ReneAZ;1455633]My goodness, why would I want to update this?

I have had the update a few days now and have tried all the functions multiple times with no glitches or hiccups. I did notice one thing during my testing...

Loading a jpg image from the Documents sections works fine and places the image in the "I'm Reading" section, all good so far, but if you try to load it again from the Documents section without closing out of the "Im Reading section you just get a black screen. Ebooks just load regardless.... Can be a bit worrisome until you figure it out.

But the upgrade is most definitely worth it.

I am wondering if the serial numbers of units that are problematical maybe worth recording?

A
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Old 03-21-2011, 08:39 PM   #35
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Quote:
Originally Posted by ReneAZ View Post
My goodness, why would I want to update this?
If I don't sync to the desktop, I assume I will NOT get this update?
I can't see any benefit, and many negatives. Am I missing something really important here? (I read what was new, but cut it in my response to conserve space.)

Thank you
Really, most of the issues listed here are are pretty minor (outside of the reading on the desktop issues and most people aren't doing that). Outside of the dual-band router issue, the power off occasional issue and possibly having to try more than once to connect to the wifi store none of these issues really affect anything and those 3 are small challenges.
The positive side of the upgrade is you get the goto function and the ability to close books from the menu which are nice functions to have.
If you don't want the upgrade it will ask if you want to install it or not when it detects it (although it may keep asking if you say no). If you're syncing to Kobo at all, avoiding the desktop probably won't help since it will ask on wireless sync too (but you should still have the option to say no).
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Old 03-22-2011, 11:01 AM   #36
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It erased my entire database! What am I supposed to do??
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Old 03-22-2011, 12:33 PM   #37
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It erased my entire database! What am I supposed to do??
Have you tried a reset? Under Menu - Settings - Advanced
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Old 03-22-2011, 02:09 PM   #38
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Have you tried a reset? Under Menu - Settings - Advanced
Thanks!

I've since spoken to CS and was able to retrive the free books and a few others.
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Old 04-01-2011, 08:31 PM   #39
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Is the 1.9 version available in Canada? I have been trying to sync it repeatedly, and I never get the prompt to go to 1.9.
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Old 04-02-2011, 06:39 AM   #40
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Yes, it is, but it is Kobo-2 the WiFi one, only. Which one do you have?
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Old 04-02-2011, 08:10 PM   #41
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Do I have to have the Desktop App in order to get the upgrade? Cause I don't (my computer is too old for the Desktop). I keep checking the store to get it, and it's not giving me the upgrade.
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Old 04-02-2011, 10:01 PM   #42
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Amo, you have to upgrade the Desktop, then the Kobo.
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Old 04-02-2011, 11:49 PM   #43
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how do i force the kobo to update from the software or over wifi?
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Old 04-03-2011, 12:02 AM   #44
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how do i force the kobo to update from the software or over wifi?
btw, got it to update after hitting synch several times...
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Old 04-03-2011, 07:22 AM   #45
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Amo, you have to upgrade the Desktop, then the Kobo.
Can't. I'm on a Mac with Tiger (OS 10.4.11), the Kobo Desktop won't run on it. I do all my downloading via ADE or plain drag-and-drop.
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