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#226 | |
King of the Bongo Drums
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These days, it seems that there's nothing in the city that you can't get in the small town. To wrench the conversation back to the topic, however, the largest Starbucks style coffee shop I ever saw was in a small town, to wit, Erie, Penn. That was pre-EBR, though. |
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#227 | |
IOC Chief Archivist
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I dislike sweeping changes to fix a specific problem. It means that management isn't willing to take care of the actual issue - people who hog tables without spending money. That's called loitering, and that can be solved without banning electronic devices or herding everyone in and out on some kind of a schedule. |
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#228 |
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I live in Toronto, Canada, so I'm not east or west coast.
![]() If a coffee shop has enough seating to ensure that no paying customer is left standing, then I'm all for the people hanging around reading and surfing the web. However, every coffee shop I have been in in TO has too few seats to accommodate those with an afternoon to kill. The low-end places are usually stuffed full of high school students, and the high-end ones with people who think it is cool to work in coffee shops, but the end result is the same. My usual experience is to walk into a Tim Horton's, Starbucks or Second Cup and find twenty people in line (suggesting that business is good), the seating stuffed with loungers, and a few people wandering around with food and drinks but nowhere to sit. A few more seats won't fix the problem, it will just attract more loungers. The end result for me is healthier kids (they don't get donuts often) and no money spent at the local coffee shops, which isn't doing them any good. I can't get my head around the economics of it. If a family of four comes in, they will likely spend $12-15, stay until the kids finish eating (20 minutes max), and move on. That means a one-hour table hog needs to spend at least $36 an hour to provide the same profit to the store - how likely is that? |
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#229 |
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Location: Toronto, Canada
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#230 |
Groupie
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Toronto is East Coast.
![]() The economics are working out just fine. You say that the lines are 20 people deep. So they are getting as much, if not more, business than they can handle. As for those table hogging loungers, I bet many of them go in there every day or every other day. How often does the family of four go in? If I were a business owner, I would prefer to get the regular customers than hope for sporatic ones. Especially since the line is already 20 people deep. It also saves the cost of hiring someone to do the clean up after the families. Many times when a family with kids comes in, it looks like there's been a food fight centered around the table. At my local coffee shop, they roll their eyes since it takes a couple of them a few minutes to clean up afterwards. The loungers tend to be fairly low maintenance. I spend a fair amount of time in New York. The line for the restroom is always longer than the line to buy something. Most of the restroom users aren't customers. Coffee shops, particularly Starbucks, are considered the unofficial official public restrooms in Manhattan. |
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#231 | |
IOC Chief Archivist
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That's kind of what I used to do. I was in and out of the Starbucks next to my old job several times a week grabbing a drink or a snack on the go, and sometimes on an "administrative day"* I'd escape over there for an hour just so I could work in a different environment for a little while. That's why I don't think blanket rules are the best way to solve problems like these. By your calculations I "earned" way more table time than I ever used, but you wouldn't know that just by seeing me there when you come in. A business should know who its best customers are and act accordingly. Blanket rules rarely accomplish that. (Honestly, though, if it was crowded and me leaving would open up the table to your family I would get up and offer you the table. I tend to think in rather clinical terms when it comes to issues of business management and customer service, but in practice I'm actually pretty nice to people. ![]() *My "administrative days" were days I had paperwork or records that I had to catch up on or special projects to work on and everyone else was supposed to leave me alone so I could get it done - but they would constantly interrupt me anyway. |
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#232 |
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What you say makes a lot of sense - I had not considered that the long-term visitors were short-term visitors on other days.
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#233 |
»(°±°)«
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It's time for a coffee break ...
Guess where the coffee plant originated. Spoiler:
Guess how big the coffee plant is. Spoiler:
Guess when coffee first arrived in Europe. Spoiler:
Guess where coffeehouses were banned. Spoiler:
Guess which countries banned women from coffeehouses. Spoiler:
Guess when coffee was first cultivated the Americas. Spoiler:
Guess how much a coffee farmer gets for a pound of coffee. Spoiler:
... no need to guess which country consumes the most coffee. Café Coffee Espresso Coffee bean Coffeehouse Coffeemaker Coffea arabica Fair trade coffee Economics of coffee Last edited by boxcorner; 02-17-2011 at 04:50 PM. |
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#234 | |
Banned
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someone needs to integrate more sativa and indica into ones diet instead of too much coffee.
![]() But seriously, that's some FUN info, thanks for that post! It is in that category of stuff we always take for granted even though now it takes 2-seconds to start learning it all. Quote:
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#235 |
Banned
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people seem to be overlooking that the coffee shop in the US is an American icon. In small towns everywhere there is always at least one coffee shop where locals gather, often for hours on end to gab, gossip and even, gasp, drink a single mug of coffee with bottom-less refills. People even eat now and then. But these places are and always have been places to get to know others, whats happening in town and even who died or is boff'in who.
While I "get it" that some places need to make all the money they can, in fact I applaud it, I think it's somewhat a swingandamiss to introduce such polices as in the US anyway, it really goes against the cultural traditions of a coffee shop. I suspect the cafes and coffee houses in other countries with even stronger traditions surrounding the social bonding of sharing coffee or tea, but these countries would never even consider such a move to assembly line feeding of customers. To me it is rude of the shops but it is also rude on the part of those who over use the ability to setup an office for a few hours every day. However I see nothing wrong with someone using it whenever they need it in a pinch. It's no more a bother than three people walking in and only one person buying something with the other having just a water who then proceed to sit at a table or counter for an hour chatting. I think shops would be better served to banish the sorts who cackle at the top of their lungs to make sure everyone for 3-counties can hear them. THOSE are who drive other out of the business. My ditch water hometown is filled with these sort of people and is my primary reason to avoid SB's whenever other options exist. funny part is I never see this behavior at other coffee houses/shops. I see it only at SB and really only here where I am currently sentenced for the rest of my days it would seem. But these people pretty much treat our SB as a dive bar where such behavior is fine. So perhaps it's not the booze after all that makes people obnoxious, it seems it's the individual them-self that is obnoxious. Anyway, it's what I see here and it's just weirdly interesting to me. |
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#236 | |
»(°±°)«
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#237 |
King of the Bongo Drums
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Well, you would have to buy the iCup to drink the coffee. No bringing your own mug. And for only 99 cents, you could add iSugar and iCream, but only in quantities and proportions allowed by the iBarrista. The iHazelnut and other iSyrups would each be an additional 99 cents, and would come in cute little iTalian designed packages. The iCup Holder would be also extra, but would really look cool, have a constant temperature heating element, and somehow fit all the iCup sizes perfectly. It would turn out that Steve does not think that people like round cups, so they would all be in the form of hexagons, with a side panel which would report on the temperature of the remaining coffee, and offering a refill if you buy the extended Heating Element Replacement Plan, and everybody would rave about how they fit your hand perfectly. And it would be a damn fine cuppa iJoe...
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#238 |
The Dank Side of the Moon
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#239 | |
Banned
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#240 | |
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