So did anyone else get the warranty?

GatorDeb · 01-11-2008, 04:46 PM

I went ahead with the 4-year, $99 warranty (includes accidental handling damage). I like that there's no deductible or limit on how many times it is fixed and shipping both ways is included. I always get warranties on anything I don't want to re-buy. Now I can enjoy the reader to my heart's content

Anyone else purchased a warranty plan? Anyone used it?

vivaldirules · 01-11-2008, 05:29 PM

No, but I don't buy warranties on anything if I think I could find the cash to replace it. I figure all insurance is, on average, more expensive than the repairs I'm likely to pay for. But your election to do so might have been smarter. I would really hate to have to pay out another $300. And four years is a pretty long time for a new gadget.

GatorDeb · 01-11-2008, 05:37 PM

And the $99 is because I have accidental damage, it's cheaper without. I.e. it covers more than just the reader just malfunctioning. If it breaks during normal handling, they cover that too.

rhadin · 01-11-2008, 06:51 PM

I bought the 3 year warranty with the accidental coverage for $70. I considered the 4 year extension but I think in 3 years it will be time to replace the 505 -- not because it won't function but because there will be significant advances in readers.

mlove · 01-11-2008, 07:40 PM

I got the 3 year warranty with accidental damage coverage after reading about people who had problems with their screens breaking accidentally. Usually I don't buy extended warranties.

GatorDeb · 01-11-2008, 08:05 PM

Quote:

Originally Posted by mlove

I got the 3 year warranty with accidental damage coverage after reading about people who had problems with their screens breaking accidentally. Usually I don't buy extended warranties.

Funny you mention that because I got the warranty because of a guy who posted here who almost didn't get his fixed for free. I don't bang it against a cement wall, but I put it in my purse and take it with me everywhere.

PHugger · 01-12-2008, 12:19 AM

Quote:

Originally Posted by vivaldirules

I figure all insurance is, on average, more expensive than the repairs I'm likely to pay for.

Sony wanted to charge me $270 to fix mine, so $99 for four years seems pretty good to me. My experience is that the eInk display is quite fragile. I did have a happy ending after getting some help from a Sony executive. It seems that the Sony repair service doesn't yet know how to price repairs for this device. I saw a price schedule for Sony's Vaio laptop repairs and it was $270.

PCH

gwynevans · 01-12-2008, 08:50 AM

I think I would have had it been available, but the first exclusion excludes devices used outside the US, which makes it a non-starter for me.

GatorDeb · 01-12-2008, 12:53 PM

Quote:

Originally Posted by PHugger

Sony wanted to charge me $270 to fix mine, so $99 for four years seems pretty good to me. My experience is that the eInk display is quite fragile. I did have a happy ending after getting some help from a Sony executive. It seems that the Sony repair service doesn't yet know how to price repairs for this device. I saw a price schedule for Sony's Vaio laptop repairs and it was $270.

PCH

You're the reason I got mine

Mitchll · 01-12-2008, 12:58 PM

I just pruchased the 505, retiring my 500 to the gym; I purchased the 2 year warranty with accidental ... in two years the ebook universe will be totally different!

Xenophon · 01-12-2008, 04:05 PM

I didn't get the warranty for either my prs500 or my wife's... but I recommended it to my nephew for his prs505. Make that "...recommended it very strongly...", as he has a tendency to be hard on gadgets. Also, his Dad agreed to purchase the warranty for him "as long as it includes accidental damage" -- a deal that can't be beat! Now I just wonder whether he's done it...

Xenophon

HarryT · 01-13-2008, 04:57 AM

It's worth checking whether or not your house contents insurance includes cover for accidental damage to devices such as the Reader. Here in the UK at least, they generally do. Mine even gives me cover if the damage occurs away from the house.

PHugger · 01-13-2008, 09:24 AM

Quote:

Originally Posted by HarryT

It's worth checking whether or not your house contents insurance includes cover for accidental damage to devices such as the Reader. Here in the UK at least, they generally do. Mine even gives me cover if the damage occurs away from the house.

Unfortunately here in the colonies most insurance policies have a deductible amount. The lower the deductible, the higher the premium. This helps to prevent frivolous claims and lowers premiums. An item such as a book reader would be unlikely to reach the deductible amount.

PCH

HarryT · 01-13-2008, 10:08 AM

My policy has an "excess" (ie the amount that I have to pay myself) of £50 ($100). Still a lot cheaper than buying a new Reader

.

rozie123 · 01-13-2008, 10:18 AM

I'm a little confused. I bought the 4 year warranty which includes "accidental damage" but only paid $59.00 (+ tax = $64.00).

01-11-2008, 04:46 PM	#1
GatorDeb Evangelist Posts: 447 Karma: 5365 Join Date: Dec 2007 Location: Sin City Device: PW2 + HDX 8.9	So did anyone else get the warranty? I went ahead with the 4-year, $99 warranty (includes accidental handling damage). I like that there's no deductible or limit on how many times it is fixed and shipping both ways is included. I always get warranties on anything I don't want to re-buy. Now I can enjoy the reader to my heart's content Anyone else purchased a warranty plan? Anyone used it?

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01-11-2008, 05:29 PM	#2
vivaldirules When's Doughnut Day? Posts: 10,059 Karma: 13675475 Join Date: Jul 2007 Location: Houston, TX, US Device: Sony PRS-505, iPad	No, but I don't buy warranties on anything if I think I could find the cash to replace it. I figure all insurance is, on average, more expensive than the repairs I'm likely to pay for. But your election to do so might have been smarter. I would really hate to have to pay out another $300. And four years is a pretty long time for a new gadget.

01-11-2008, 05:37 PM	#3
GatorDeb Evangelist Posts: 447 Karma: 5365 Join Date: Dec 2007 Location: Sin City Device: PW2 + HDX 8.9	And the $99 is because I have accidental damage, it's cheaper without. I.e. it covers more than just the reader just malfunctioning. If it breaks during normal handling, they cover that too.

01-11-2008, 06:51 PM	#4
rhadin Literacy = Understanding Posts: 4,833 Karma: 59674358 Join Date: Dec 2007 Location: The World of Books Device: Nook, Nook Tablet	I bought the 3 year warranty with the accidental coverage for $70. I considered the 4 year extension but I think in 3 years it will be time to replace the 505 -- not because it won't function but because there will be significant advances in readers.

01-11-2008, 07:40 PM	#5
mlove Cat-loving cyclist Posts: 28 Karma: 10 Join Date: Oct 2007 Location: Champaign, Illinois Device: Sony PRS-505, IPhone	I got the 3 year warranty with accidental damage coverage after reading about people who had problems with their screens breaking accidentally. Usually I don't buy extended warranties.

01-12-2008, 08:50 AM	#8
gwynevans Wizzard Posts: 1,402 Karma: 2000000 Join Date: Nov 2007 Location: UK Device: iPad 2, iPhone 6s, Kindle Voyage & Kindle PaperWhite	I think I would have had it been available, but the first exclusion excludes devices used outside the US, which makes it a non-starter for me.

01-12-2008, 12:58 PM	#10
Mitchll Cave Dweller Posts: 220 Karma: 1986 Join Date: Oct 2006 Device: Ipad Sony reader prs-505 prs-900	I just pruchased the 505, retiring my 500 to the gym; I purchased the 2 year warranty with accidental ... in two years the ebook universe will be totally different!

01-12-2008, 04:05 PM	#11
Xenophon curmudgeon Posts: 1,487 Karma: 5748190 Join Date: Jun 2006 Location: Redwood City, CA USA Device: Kobo Aura HD, (ex)nook, (ex)PRS-700, (ex)PRS-500	I didn't get the warranty for either my prs500 or my wife's... but I recommended it to my nephew for his prs505. Make that "...recommended it very strongly...", as he has a tendency to be hard on gadgets. Also, his Dad agreed to purchase the warranty for him "as long as it includes accidental damage" -- a deal that can't be beat! Now I just wonder whether he's done it... Xenophon

01-13-2008, 04:57 AM	#12
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	It's worth checking whether or not your house contents insurance includes cover for accidental damage to devices such as the Reader. Here in the UK at least, they generally do. Mine even gives me cover if the damage occurs away from the house.

01-13-2008, 10:08 AM	#14
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	My policy has an "excess" (ie the amount that I have to pay myself) of £50 ($100). Still a lot cheaper than buying a new Reader .

01-13-2008, 10:18 AM	#15
rozie123 Enthusiast Posts: 32 Karma: 10 Join Date: Dec 2007 Device: Sony PRS505	I'm a little confused. I bought the 4 year warranty which includes "accidental damage" but only paid $59.00 (+ tax = $64.00).