An expensive lesson learnt :( - Page 2

amo · 01-25-2011, 10:23 PM

Quote:

Originally Posted by mikeayers

All MR readers should put their flags at half mast out of respect.!

I truly feel your pain.

Half-masting.

nursedude · 01-26-2011, 07:36 PM

Sorry about the Kobo...but as others have pointed out: I'm glad you weren't hurt.

coinín · 02-01-2011, 04:47 PM

I believe Kobo can repair it- and it is cheaper than a whole new unit.
Contact them and ask for an RMA kit to send it back, they'll charge you for the screen replacement. Last I heard, that'd be around $70, but I'd confirm that estimate with them on the phone. That's about half of what a whole new WiFi Kobo would cost you.

PeterT · 02-01-2011, 08:54 PM

Well maybe I'll check into that.... Sigh will mean I end up with a spare wifi one (almost said spare wife)

PeterT · 02-02-2011, 05:54 PM

Looks like it would be $100 (at least that is what I got back from a ticket at ZenDesk). Not right now but I will think about it.

coinín · 02-03-2011, 08:07 AM

Quote:

Originally Posted by PeterT

Looks like it would be $100 (at least that is what I got back from a ticket at ZenDesk). Not right now but I will think about it.

Bummer. Well, still cheaper than a new one- but for that much difference I'd probably hold out and just buy a new one, keep the old one for parts.

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01-26-2011, 07:36 PM	#17
nursedude Zealot Posts: 131 Karma: 17102 Join Date: May 2010 Location: Ontario, Canada Device: Kobo (Original), KT, iPad 1, iPhone 4S, iPad 3rd gen	Sorry about the Kobo...but as others have pointed out: I'm glad you weren't hurt.

02-01-2011, 04:47 PM	#18
coinín dust bunny Posts: 158 Karma: 512427 Join Date: Jan 2011 Location: Toronto Device: Kobo WiFi, Sony PRS-650, BlackBerry PlayBook	I believe Kobo can repair it- and it is cheaper than a whole new unit. Contact them and ask for an RMA kit to send it back, they'll charge you for the screen replacement. Last I heard, that'd be around $70, but I'd confirm that estimate with them on the phone. That's about half of what a whole new WiFi Kobo would cost you.

02-01-2011, 08:54 PM	#19
PeterT Grand Sorcerer Posts: 13,588 Karma: 79436940 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Well maybe I'll check into that.... Sigh will mean I end up with a spare wifi one (almost said spare wife)

02-02-2011, 05:54 PM	#20
PeterT Grand Sorcerer Posts: 13,588 Karma: 79436940 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Looks like it would be $100 (at least that is what I got back from a ticket at ZenDesk). Not right now but I will think about it.