PRS-650 PRS-650 help really needed. - Page 2

SolRaven · 01-14-2011, 05:18 AM

Quote:

Originally Posted by boxcorner

SolRaven, Entu and I both have the same make and model reader - a Sony PRS-650.

Didn't that link go to a 600 barrel charger??

Edit: Never mind. I saw that there were other chargers when you scrolled down.

SolRaven · 01-14-2011, 05:22 AM

Quote:

Originally Posted by Entu

Ok i was sooo pleased when i got my Sony it worked like a charm for first 2 weeks but about week ago when i tried to turn it on i got no response i tried few times without any answer from reader, i pulled out my sd card and try, nothing again, i put usb cable int it and my PC wont seen it and it wont charge, so i tried to use reset button on bottom of reader and after few tries its started.

It worked about a week but today its hang out on sleep mode screen and nothing works even reset button, when i'm press slider on top to get it out of sleep mode its blinking red 3 times and when i connect it to pc its giving red dot on right side of slider and my pc not see it and its not charge

i got about 70% battery yesterday and worked fine.

Anyone experienced similar problem? I have no clue what to do

Entu I've had weird locking up issues with my readers when I downloaded a faulty book, usually from a torrent site, not an online bookseller. One time it was locking up so much I couldn't get it running. I believe I had to take the book off via a PC connection. The problem was that it was the last book loaded and since it was in sleep mode, it kept opening up as soon as I turned it on. It was quite a pain, but I knew what it was immediately.

Entu · 01-16-2011, 03:05 AM

Its fine now, i bet its something with charging/battery , i got nice offer from boxcorner and thinking about it now

Entu · 01-20-2011, 07:51 AM

Today its "hang on" again its seems after i loose one bar on battery indicator and its go sleep mode or i turn it off i need to reset it and charge again otherwise it wont work, its looks like battery its not charge to full power , but battery indicator showing full bar and reader show 'charging complete' after 10-15 min max after i connect it to pc..

I removed now my external card and restored settings to factory + i formatted internal memory, i hope it will work.

boxcorner · 01-20-2011, 08:55 AM

Quote:

Originally Posted by Entu

Today its "hang on" again its seems after i loose one bar on battery indicator and its go sleep mode or i turn it off i need to reset it and charge again otherwise it wont work, its looks like battery its not charge to full power , but battery indicator showing full bar and reader show 'charging complete' after 10-15 min max after i connect it to pc..

I removed now my external card and restored settings to factory + i formatted internal memory, i hope it will work.

I suggest that you drain the battery until there is one bar, or less - if that is possible. Running the MP3 player is a quick way to deplete the battery. Then charge the battery until it is fully charged - it should take around 3 hours.

Presumably you are aware that when charging the battery, you need to wait until the arrow on the right-hand side of the battery icon disappears, otherwise it is not fully charged. I assume you are still charging your reader via USB connection. However, just in case you are charging with an AC adaptor, note that the battery icon is located at the right-hand corner of the screen, with the arrow on the right-hand side of it. The arrow is tiny, so it is easily missed.

According to the User Guide:

The time to completely charge a depleted battery is about 3 hours with a USB connection, or about 2 hours by the optional AC adaptor (PRSA-AC1).
The screen will appear after about 5 minutes if charging starts with a completely depleted battery.

Note

The Reader only charges when the connected computer is powered on.
The Reader cannot be operated when connected to a computer via USB.

Sleep mode
When set "On", the Reader enters sleep mode after 10 minutes of inactivity and powers off after 2 days of continuous sleep mode.

To turn sleep mode off:

HOME -> Settings -> System Management -> Power Management -> Turn Off

Entu · 01-20-2011, 01:51 PM

ill try to run mp3 file, when i'm charging ( still via USB ) i got big battery in middle of my reader screen with arrow on right side and description above, "Charging battery" or "Charging complete" but with both options i still have arrow on right side of it.

Its no matter if i turn off sleep mode, because if i "lost" one bar from battery indicator and turn reader off i will not be able to run it on until i reset it.

Entu · 01-22-2011, 06:37 AM

I "decharged" battery to 0, charged it via USB and its takes ap.3h, turned off reader and wasn't able to turn it of ( got 3x red dot blink at left side of slider ) untill i don't restetted it, i have no clue what it causing it, sending it to sony service cost me a lot of troubles as i buyed it from france via 3trd company it take me 3-4 months before i get it back ( and dunno if they help anything )

boxcorner · 01-22-2011, 08:39 AM

Quote:

Originally Posted by Entu

I "decharged" battery to 0, charged it via USB and its takes ap.3h, turned off reader and wasn't able to turn it of ( got 3x red dot blink at left side of slider ) untill i don't restetted it, i have no clue what it causing it, sending it to sony service cost me a lot of troubles as i buyed it from france via 3trd company it take me 3-4 months before i get it back ( and dunno if they help anything )

If I understand you correctly, after discharging the battery and recharging it, you then turned the reader off and were unable to turn it back on. So, you pressed reset and the reader started. Have I got that right?

Are you aware of this thread? Sony Reader Info, Start-Up & Reset Guide

Entu · 01-22-2011, 03:32 PM

Quote:

Originally Posted by boxcorner

If I understand you correctly, after discharging the battery and recharging it, you then turned the reader off and were unable to turn it back on. So, you pressed reset and the reader started. Have I got that right?

Are you aware of this thread? Sony Reader Info, Start-Up & Reset Guide

Yes, exactly its happening, sometimes its just "hang on" in sleep mode ( i turned it off )

No i don't seen this thread before, thank you for link, but i don't see people having same problem as me or my english isnt that good to find it or i missunderstand your intentions

boxcorner · 01-23-2011, 07:44 AM

Quote:

Originally Posted by Entu

Yes, exactly its happening, sometimes its just "hang on" in sleep mode ( i turned it off ) ...

Which is it? In sleep mode, or "i turned it off"? I am confused!

Presumably, "... sometimes its just "hang on" in sleep mode ..." means that it remains, or stays, in sleep mode, and cannot be woken by operating the slide switch.

The word "hang" has a particular connotation, when used in connection with a computerised device, such as your reader. "Hang" usually means that the screen, or device, freezes, or locks up, during use, requiring a reset, or hard reset, depending the device. Your reader is effectively still on, when in sleep mode, so it is not easy to determine whether it is hanging, or whether it is not being woken up from sleep mode properly.

According to the User Guide:

Power Switch

Power on or wake up from sleep mode: Slide to the right and release quickly.
Enter sleep more: Slide and release quickly. The standby screen appears.
Power off completely: When not in sleep mode slide and hold for more than 3 seconds. Follow the instructions on the screen.

So, are you releasing the slide switch quickly enough?

If you are saying the problem is not that you were unable to switch it on after switching it off, rather it is that you are unable to switch it on after it has entered sleep mode automatically, then have you tried disabling sleep mode?

HOME -> Settings -> System Management -> Power Management -> Turn Off

Quote:

Originally Posted by Entu

... No i don't seen this thread before, thank you for link, but i don't see people having same problem as me or my english isnt that good to find it or i missunderstand your intentions

Have you tried doing a hard reset?
NB - A hard reset will erase all content on the reader. Make sure that you back up all your data beforehand.

If you are unsure where files are located, then you might find this helpful:

Sony PRS-650 Folder/file storage structure hierarchy

Pinecone · 01-23-2011, 07:48 AM

The 650 does do some strange things when charging.

I use a iGo system (www.igo.com) with an A97 tip. If I charge it until the red light goes out, it shows a full charge, but rather quickly drops a bar. But lasts for a LONG time before dropping the 2nd and 3rd bar.

If I charge off the PC (always on, NO sleep mode) it lasts much longer before dropping the f1st bar.

rhadin · 01-23-2011, 08:53 AM

Love the iGo system. I use it for my Sony 505 and 950 Readers, as well as for my cell phone and headset. Never had a charging/battery problem in more than 3 years of use.

Entu · 01-24-2011, 02:19 AM

Quote:

Originally Posted by boxcorner

Which is it? In sleep mode, or "i turned it off"? I am confused!

Presumably, "... sometimes its just "hang on" in sleep mode ..." means that it remains, or stays, in sleep mode, and cannot be woken by operating the slide switch.

I turned off entering in sleep mode in preferences, and yes its stays in sleep mode and cannot be woken by operating slide switch ( yes i tried slide it with diffrent speeds) only reset button or reset button+USB to PC helps

Quote:

If I understand you correctly, after discharging the battery and recharging it, you then turned the reader off and were unable to turn it back on. So, you pressed reset and the reader started. Have I got that right?

Yes after i pressed reset and slide switch its started.

And no i'm not tried hard reset yet.

Thanks for helps and sorry for making you confused like that i hope now you a bit less confused by my aswers

boxcorner · 01-24-2011, 03:54 AM

Quote:

Originally Posted by Entu

I turned off entering in sleep mode in preferences, and yes its stays in sleep mode and cannot be woken by operating slide switch ( yes i tried slide it with diffrent speeds) only reset button or reset button+USB to PC helps ...

I do not understand how your reader can possibly "... stays in sleep mode ..." if you have "... turned off entering in sleep mode in preferences ..."

That seems illogical to me. In order to stay in sleep mode, it must first enter sleep mode. Surely it cannot enter sleep mode, if you have turned sleep mode turned off in Power Management. Are you quite sure you have turned it off properly? See Post #25.

Quote:

Originally Posted by Entu

... cannot be woken by operating slide switch ( yes i tried slide it with diffrent speeds) only reset button or reset button+USB to PC helps

Yes after i pressed reset and slide switch its started.
...

Your reader certainly is behaving strangely. Have you tried removing all books? See Post #17.

Quote:

Originally Posted by Entu

... And no i'm not tried hard reset yet ...

Have you tried contacting Sony support on-line? See Post #8.

Entu · 01-25-2011, 11:47 PM

Ok, before its stays in sleep mode untill i got advice to turn it off, and now sleep mode its turned off.

Yes i removed all books, formatted internal memory, removed sd card, restored to deflauts ect.

I tried to contact Sony in Poland because my neglish its not that good ( as you can see ) to contact with UK, but when i'm sended them email they not answered me ( i'm waiting already 4th day ) but i'm not amazed by that i got Sonys Tv and owned PS3 and usually i'm waiting 2-3 weeks for answer without solution ofc, and people on phone can tell you only thing which you can read about reader at sonys site ( no help at all )

01-25-2011, 11:47 PM	#30
Entu Ice queen Posts: 39 Karma: 12 Join Date: Nov 2010 Location: Close to Venus Device: Sony PRS-650	Ok, before its stays in sleep mode untill i got advice to turn it off, and now sleep mode its turned off. Yes i removed all books, formatted internal memory, removed sd card, restored to deflauts ect. I tried to contact Sony in Poland because my neglish its not that good ( as you can see ) to contact with UK, but when i'm sended them email they not answered me ( i'm waiting already 4th day ) but i'm not amazed by that i got Sonys Tv and owned PS3 and usually i'm waiting 2-3 weeks for answer without solution ofc, and people on phone can tell you only thing which you can read about reader at sonys site ( no help at all ) Last edited by Entu; 01-25-2011 at 11:50 PM.

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01-16-2011, 03:05 AM	#18
Entu Ice queen Posts: 39 Karma: 12 Join Date: Nov 2010 Location: Close to Venus Device: Sony PRS-650	Its fine now, i bet its something with charging/battery , i got nice offer from boxcorner and thinking about it now

01-20-2011, 07:51 AM	#19
Entu Ice queen Posts: 39 Karma: 12 Join Date: Nov 2010 Location: Close to Venus Device: Sony PRS-650	Today its "hang on" again its seems after i loose one bar on battery indicator and its go sleep mode or i turn it off i need to reset it and charge again otherwise it wont work, its looks like battery its not charge to full power , but battery indicator showing full bar and reader show 'charging complete' after 10-15 min max after i connect it to pc.. I removed now my external card and restored settings to factory + i formatted internal memory, i hope it will work.

01-20-2011, 01:51 PM	#21
Entu Ice queen Posts: 39 Karma: 12 Join Date: Nov 2010 Location: Close to Venus Device: Sony PRS-650	ill try to run mp3 file, when i'm charging ( still via USB ) i got big battery in middle of my reader screen with arrow on right side and description above, "Charging battery" or "Charging complete" but with both options i still have arrow on right side of it. Its no matter if i turn off sleep mode, because if i "lost" one bar from battery indicator and turn reader off i will not be able to run it on until i reset it.

01-22-2011, 06:37 AM	#22
Entu Ice queen Posts: 39 Karma: 12 Join Date: Nov 2010 Location: Close to Venus Device: Sony PRS-650	I "decharged" battery to 0, charged it via USB and its takes ap.3h, turned off reader and wasn't able to turn it of ( got 3x red dot blink at left side of slider ) untill i don't restetted it, i have no clue what it causing it, sending it to sony service cost me a lot of troubles as i buyed it from france via 3trd company it take me 3-4 months before i get it back ( and dunno if they help anything )

01-23-2011, 07:48 AM	#26
Pinecone Guru Posts: 902 Karma: 1660722 Join Date: Nov 2009 Location: Maryland Device: PRS-650, PRS-600, PRS-350	The 650 does do some strange things when charging. I use a iGo system (www.igo.com) with an A97 tip. If I charge it until the red light goes out, it shows a full charge, but rather quickly drops a bar. But lasts for a LONG time before dropping the 2nd and 3rd bar. If I charge off the PC (always on, NO sleep mode) it lasts much longer before dropping the f1st bar.

01-23-2011, 08:53 AM	#27
rhadin Literacy = Understanding Posts: 4,833 Karma: 59674358 Join Date: Dec 2007 Location: The World of Books Device: Nook, Nook Tablet	Love the iGo system. I use it for my Sony 505 and 950 Readers, as well as for my cell phone and headset. Never had a charging/battery problem in more than 3 years of use.