Troubleshooting Ahh..My Kindle is a doorstop !!!!

Cpl Punishment · 01-16-2011, 02:10 PM

Wow, what a weekend !!! My MacPro crashed playing Angry Birds..Appears my video card fried..(Thank goodness for AppleCare) its at the Apple Store..I bought a Nook Color to see how I like the backlite screen....It was useless outside, it went back to Best Buy an hour ago !! I came home laid out in the hammock turned on my Kindle(3)...Nada nothing...The screen saver is there as usual with Mr. Jules Verne's stern face, but it wont turn on...Brought it in the house, plugged it in, no orange light, no green light NOTHING...Now what ....?? My book collection is on Caliber at the Apple Store, who know when I get it back....Oh well...Hmm maybe go look at a SONY 950, if this thing wont fire up....

Any magical resets anyone knows of...??

pdurrant · 01-16-2011, 02:16 PM

Quote:

Originally Posted by Cpl Punishment

Wow, what a weekend !!! My MacPro crashed playing Angry Birds..Appears my video card fried..(Thank goodness for AppleCare) its at the Apple Store..I bought a Nook Color to see how I like the backlite screen....It was useless outside, it went back to Best Buy an hour ago !! I came home laid out in the hammock turned on my Kindle(3)...Nada nothing...The screen saver is there as usual with Mr. Jules Verne's stern face, but it wont turn on...Brought it in the house, plugged it in, no orange light, no green light NOTHING...Now what ....?? My book collection is on Caliber at the Apple Store, who know when I get it back....Oh well...Hmm maybe go look at a SONY 950, if this thing wont fire up....

Any magical resets anyone knows of...??

Have you tried the reset button (pinhole on the back)?
Have you tried plugged into the mains adapter rather than into a computer USB port?

After that, I think a call to Amazon Customer Service is the next step. But most likely it's just completely out of power.

Cpl Punishment · 01-16-2011, 02:29 PM

I it is plugged in the wall...I tried the "On/Off for 15 seconds then hit the "Home" key..Hmmm I dont see a reset hole on the back...Kindle 3...I see about 100 reset holes on both upper side !!!. Just kidding, Ill Google it !!

abookreader · 01-16-2011, 02:40 PM

If it is a Kindle 3 it is still under warranty - correct?

Call Amazon, have your replacement by Tuesday.

I hope hope hope you have your Calibre Library backed up.

FF2 · 01-16-2011, 02:49 PM

From Diane Gorman's site:

My Kindle is frozen/I can’t get rid of something on my screen/my Kindle is behaving strangely. What do I do? The first step when your Kindle misbehaves is always to try a restart:

* If the keys are still working: HOME->MENU->Settings->MENU->Restart
* If the keyboard is locked up: slide and hold the power switch for 30 seconds. Then wait for the Kindle to restart.
* If your K3 often reboots and locks up and it’s in a non-lighted cover which uses the hinge system, try removing the Kindle from the cover. Non-lighted covers which use the hinges may cause problems.

Good luck

joblack · 01-16-2011, 02:53 PM

Quote:

Originally Posted by Cpl Punishment

Wow, what a weekend !!! My MacPro crashed playing Angry Birds..Appears my video card fried..(Thank goodness for AppleCare) its at the Apple Store..I bought a Nook Color to see how I like the backlite screen....It was useless outside, it went back to Best Buy an hour ago !! I came home laid out in the hammock turned on my Kindle(3)...Nada nothing...The screen saver is there as usual with Mr. Jules Verne's stern face, but it wont turn on...Brought it in the house, plugged it in, no orange light, no green light NOTHING...Now what ....?? My book collection is on Caliber at the Apple Store, who know when I get it back....Oh well...Hmm maybe go look at a SONY 950, if this thing wont fire up....

Any magical resets anyone knows of...??

Call Amazon. They send you a spare device very fast.

desertblues · 01-16-2011, 03:02 PM

I read somewhere about a Kindle which had it's battery depleted and didn't respond to loading at a wall-charger, reacted well when connected with USB to a PC; it got charged then.

pdurrant · 01-16-2011, 03:34 PM

Quote:

Originally Posted by Cpl Punishment

IHmmm I dont see a reset hole on the back...Kindle 3...

Whoops. My mistake.

Cpl Punishment · 01-16-2011, 04:02 PM

Quote:

Originally Posted by abookreader

If it is a Kindle 3 it is still under warranty - correct?

Call Amazon, have your replacement by Tuesday.

I hope hope hope you have your Calibre Library backed up.

Yea...Its backed up but in a drive bay on my Apple...(I hope to have it back by Weds..)

Cpl Punishment · 01-16-2011, 04:06 PM

It looks like I owe Diane Gorman a lunch...and you too for the pointer !! That worked and all is still intact....Now the thing is making me nervous, not even two months old....

abookreader · 01-16-2011, 04:19 PM

Quote:

Originally Posted by Cpl Punishment

Yea...Its backed up but in a drive bay on my Apple...(I hope to have it back by Weds..)

hmmph hmmmph (Puts on my best Mom voice)

Back-ups are essential Mister! External hard drive or even just an occasional USB stick. Offsite - such as the dropbox link in my signature!

Cpl Punishment · 01-16-2011, 05:42 PM

Quote:

Originally Posted by abookreader

hmmph hmmmph (Puts on my best Mom voice)

Back-ups are essential Mister! External hard drive or even just an occasional USB stick. Offsite - such as the dropbox link in my signature!

You absolutely right....I have 4 drives in my MacPro..The last is a 2TB backup of the the number one drive and my Itunes/Movies....I could have slid it out before bringing it to the Apple Store (and should have!!) My external drive is for ummm, Apple Software with umm, errr, dubious pedigree...

pboss · 01-16-2011, 08:36 PM

A good alternative to Dropbox is SugarSync. One advantage is you don't need a dedicated folder on your Mac like Dropbox needs.

wvcherrybomb · 01-16-2011, 09:17 PM

Quote:

Originally Posted by Cpl Punishment

It looks like I owe Diane Gorman a lunch...and you too for the pointer !! That worked and all is still intact....Now the thing is making me nervous, not even two months old....

I'm glad your Kindle is back up and running since it's much to thin and light to be of much use as a doorstop.

kindlekitten · 01-16-2011, 10:21 PM

Quote:

Originally Posted by wvcherrybomb

I'm glad your Kindle is back up and running since it's much to thin and light to be of much use as a doorstop.

well, you know you could kind of wedge it up under the door. wouldn't do much for the overall health of the kindle though

01-16-2011, 02:10 PM	#1
Cpl Punishment Guru Posts: 682 Karma: 4156546 Join Date: Oct 2010 Location: On The Move Device: Ipad 103rd Gen	Ahh..My Kindle is a doorstop !!!! Wow, what a weekend !!! My MacPro crashed playing Angry Birds..Appears my video card fried..(Thank goodness for AppleCare) its at the Apple Store..I bought a Nook Color to see how I like the backlite screen....It was useless outside, it went back to Best Buy an hour ago !! I came home laid out in the hammock turned on my Kindle(3)...Nada nothing...The screen saver is there as usual with Mr. Jules Verne's stern face, but it wont turn on...Brought it in the house, plugged it in, no orange light, no green light NOTHING...Now what ....?? My book collection is on Caliber at the Apple Store, who know when I get it back....Oh well...Hmm maybe go look at a SONY 950, if this thing wont fire up.... Any magical resets anyone knows of...??

01-16-2011, 03:02 PM	#7
desertblues Home for the moment Posts: 5,127 Karma: 27718936 Join Date: Jan 2009 Location: travelling Device: various	I read somewhere about a Kindle which had it's battery depleted and didn't respond to loading at a wall-charger, reacted well when connected with USB to a PC; it got charged then. Last edited by desertblues; 01-16-2011 at 03:04 PM.

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01-16-2011, 02:29 PM	#3
Cpl Punishment Guru Posts: 682 Karma: 4156546 Join Date: Oct 2010 Location: On The Move Device: Ipad 103rd Gen	I it is plugged in the wall...I tried the "On/Off for 15 seconds then hit the "Home" key..Hmmm I dont see a reset hole on the back...Kindle 3...I see about 100 reset holes on both upper side !!!. Just kidding, Ill Google it !!

01-16-2011, 02:40 PM	#4
abookreader Wizard Posts: 1,516 Karma: 2567610 Join Date: Oct 2009 Device: Kindles - Keyboard, Fire, 2-US, iPhone, iPAD	If it is a Kindle 3 it is still under warranty - correct? Call Amazon, have your replacement by Tuesday. I hope hope hope you have your Calibre Library backed up.

01-16-2011, 02:49 PM	#5
FF2 Wizard Posts: 1,105 Karma: 1025784 Join Date: Oct 2010 Device: WiFi Kindle3	From Diane Gorman's site: My Kindle is frozen/I can’t get rid of something on my screen/my Kindle is behaving strangely. What do I do? The first step when your Kindle misbehaves is always to try a restart: * If the keys are still working: HOME->MENU->Settings->MENU->Restart * If the keyboard is locked up: slide and hold the power switch for 30 seconds. Then wait for the Kindle to restart. * If your K3 often reboots and locks up and it’s in a non-lighted cover which uses the hinge system, try removing the Kindle from the cover. Non-lighted covers which use the hinges may cause problems. Good luck

01-16-2011, 04:06 PM	#10
Cpl Punishment Guru Posts: 682 Karma: 4156546 Join Date: Oct 2010 Location: On The Move Device: Ipad 103rd Gen	It looks like I owe Diane Gorman a lunch...and you too for the pointer !! That worked and all is still intact....Now the thing is making me nervous, not even two months old....

01-16-2011, 08:36 PM	#13
pboss Evangelist Posts: 408 Karma: 646 Join Date: Mar 2009 Device: none	A good alternative to Dropbox is SugarSync. One advantage is you don't need a dedicated folder on your Mac like Dropbox needs.