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#16 |
Wizard
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Karma: 9211856
Join Date: Jan 2010
Device: kindle Oasis 2018, kindle 4 NT, kindle PW2, iPhone, iPad mini
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One was Penguin and another was Harlequin.
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#17 |
All round good egg
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Karma: 1005039
Join Date: Oct 2008
Device: Apple Ipad 3rd Generation
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when I have purchased ebooks which have errors such as this I have always complained. Every time I have received a re-fund. The latest was a Clive Cussler book off iTunes which they without question re-funded the money.
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#18 |
Loves Ellipsis...
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Karma: 7899232
Join Date: Dec 2010
Location: Washington, DC
Device: Kobo Wifi (broken), nook STR (returned), Kobo Touch, Sony T1
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#19 | |
Wizard
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Karma: 13369310
Join Date: May 2008
Location: Launceston, Tasmania
Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet
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Quote:
Regards, Alex |
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#20 |
Jeffrey A. Carver
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Karma: 1107383
Join Date: Aug 2008
Location: Massachusetts, USA
Device: Lenovo Yoga Tab Plus, Droid phone, Nook HD+
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Unfortunately, books don't come with "complaints" contact info. It can be hard to know who to address a complaint to. I recently let my Tor editor know that there were some minor problems with the ebook of my SF novel Sunborn, and he contacted the digital production people, who responded right away with a willingness to correct the problems. (They also let me add an Afterword, after the fact.) So it can work. But even there, I was told it would take six weeks or so for the corrections to work their way through the system. I don't think they're up yet.
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