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Old 12-21-2010, 05:32 AM   #25606
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It isn't that bad, luckily. Although last week I introduced a new policy that verbally abusing customers get kicked out. I was tired of all the f-bombs and other expletives people were throwing around when you tell them something is sold out or what they want to do it really dangerous. It really depends on how they curse but I've kindly requested two people to leave last week, getting complements from other customers that we do this.
Good idea No shopworker should have to put up with abuse. Just not on. Good to let people know that if they resort to this it isn't going to be tolerated.
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Old 12-21-2010, 06:55 AM   #25607
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I just love life: right now I'm sitting at my desk, happily typing away and listening to all my neighbours shoveling their snow away. Good citizens they are. ...

.
and sometimes if you wait, they'll shovel yours as well.
Last edited by kennyc; 12-21-2010 at 06:58 AM.
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Old 12-21-2010, 06:58 AM   #25608
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Originally Posted by Rumpelteazer View Post
It isn't that bad, luckily. Although last week I introduced a new policy that verbally abusing customers get kicked out. I was tired of all the f-bombs and other expletives people were throwing around when you tell them something is sold out or what they want to do it really dangerous. It really depends on how they curse but I've kindly requested two people to leave last week, getting complements from other customers that we do this.
Good for you! This type of behavior must be stopped. When in the hell did respect and empathy get trashed?
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Old 12-21-2010, 07:48 AM   #25609
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Originally Posted by Rumpelteazer View Post
It isn't that bad, luckily. Although last week I introduced a new policy that verbally abusing customers get kicked out. I was tired of all the f-bombs and other expletives people were throwing around when you tell them something is sold out or what they want to do it really dangerous. It really depends on how they curse but I've kindly requested two people to leave last week, getting complements from other customers that we do this.
Good for you! I certainly believe the customer should be treated with respect, but that works both ways.
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Old 12-21-2010, 07:58 AM   #25610
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Old 12-21-2010, 08:48 AM   #25611
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Good for you! I certainly believe the customer should be treated with respect, but that works both ways.
In Dutch there is a saying "The customer is king". Another small shop nearby has a plaque in the store with an alternate version: "The customer is king if he behaves that way".

Today it has been quiet, probably due to the amount of snow that has fallen lately. I don't mind, there's enough to do, I can finally check, price tag and put away the shipments that came in last week.
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Old 12-21-2010, 10:22 AM   #25612
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and sometimes if you wait, they'll shovel yours as well.
Husband woke up at 6.30 to shovel our snow.
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Old 12-21-2010, 10:35 AM   #25613
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Which one have you ordered? I've got the green Avenue of trees.
That a lovely cover. I love all their covers with trees, and was sorely tempted, but settled on the Celtic Hounds in chocolate (Geoff should like that!). The covers that adorn my Kindles are in my signature.
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Last edited by WT Sharpe; 12-21-2010 at 10:38 AM.
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Old 12-21-2010, 10:39 AM   #25614
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That a lovely cover. I love all their covers with trees, and was sorely tempted, but settled on the Celtic Hounds in chocolate (Geoff should like that!). The covers that adorn my Kindles are in my signature.
Nice!
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Old 12-21-2010, 10:42 AM   #25615
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That a lovely cover. I love all their covers with trees, and was sorely tempted, but settled on the Celtic Hounds in chocolate (Geoff should like that!). The covers that adorn my Kindles are in my signature.
Gorgeous.
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Old 12-21-2010, 10:47 AM   #25616
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Good job snow doesn't come in chocolate-flavour ... just finished digging half of the track out ....
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Old 12-21-2010, 10:49 AM   #25617
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That a lovely cover. I love all their covers with trees, and was sorely tempted, but settled on the Celtic Hounds in chocolate (Geoff should like that!). The covers that adorn my Kindles are in my signature.
Very nice cover and colour for the Ipad. The others as well.
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Old 12-21-2010, 12:08 PM   #25618
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Nice!
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Originally Posted by Latinandgreek View Post
Gorgeous.
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Good job snow doesn't come in chocolate-flavour ... just finished digging half of the track out ....
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Very nice cover and colour for the Ipad. The others as well.
Thanks for the cover compliments, folks!
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Old 12-21-2010, 12:53 PM   #25619
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That a lovely cover. I love all their covers with trees, and was sorely tempted, but settled on the Celtic Hounds in chocolate (Geoff should like that!). The covers that adorn my Kindles are in my signature.
I have the same one in wine for my K2 and the same blue one for my K1! what? are you twin bro from a different mother?
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Old 12-21-2010, 01:00 PM   #25620
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Gorgeous cover - love it WT Sharpe! Would love one as a second cover for my Kindle - it would be just the ticket for posh occasions. I'll just have to dream on though I think !
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