Wifi Kobo Sleep/Power Problem - Page 2

AuroraRob · 10-26-2010, 10:47 PM

You guys are really on top of the issues, great job. No sarcasm. Thanks.

amo · 10-28-2010, 01:20 PM

Great! I'm looking forward to the fix!

I'll try the "Home" thing- the first time I tried, it still didn't work; shut down the machine. Seems to do okay now. If it still acts up, I'll let you know.

Thanks for your help! And I agree, you guys are great. Good customer service.

amo · 10-28-2010, 01:33 PM

Hmm. The "Home" trick still doesn't work, or only intermittently.

ModReader · 10-29-2010, 03:56 PM

I upgraded to 1.7.1 and now the reader will shutdown every single time I hit the power button. If I back out to the home page it does go to sleep. Anyway to downgrade?

AuroraRob · 10-29-2010, 04:40 PM

I find that if I click the power button very quickly I can still get it to go to sleep mode.

ModReader · 10-30-2010, 11:04 AM

I find that only works with items bought at the Kobo store. Any of my "sideloaded" books result in the reader powering down.

AuroraRob · 10-31-2010, 10:07 AM

Quote:

Originally Posted by ModReader

I find that only works with items bought at the Kobo store. Any of my "sideloaded" books result in the reader powering down.

Works with my side load but I literally have to click it fast as if I'm playing an intense video game

amo · 11-01-2010, 11:14 AM

Quote:

Originally Posted by AuroraRob

I find that if I click the power button very quickly I can still get it to go to sleep mode.

Doesn't work for me- not even video-game style.

ModReader · 11-01-2010, 01:58 PM

Quote:

Originally Posted by amo

Doesn't work for me- not even video-game style.

Same here.

adachim · 11-03-2010, 12:47 PM

The sleep mode does not work on epub file that I copied to my Kobo, no matter how short my tap on the power button is. Only time it works is right after I switch from built in ebook. then it will go to sleep, only the first time. when I turn it on and then hit the power button again, then it will power off.
Sleep mode appears to work on built-in ebooks though.

I got my Kobo two days ago, and when I set up my desktop application, the device automatically updated its firmware so I assume my Kobo is up-to-date.

Not being able to make the device sleep is annoying. the Power on sequence is a long wait if you compare it to the wake up sequence.

amo · 11-03-2010, 12:55 PM

Yes, adachim, that's exactly the issue I'm having. And you're right, it's annoying.
Well, they said they'd fix it on the next update... I hope they do.

amo · 11-03-2010, 07:00 PM

adachim, try putting your Kobo to sleep from the "Home" screen. It works for me most of the time now on my downloaded epub's (but not on pdf's). I still have to re-open the book to the page I was on when I wake it up, but that's faster than rebooting the whole machine.

MrRed · 11-14-2010, 05:50 PM

Hi there,

Just some data points for the kobo team and anyone else having this issue (based on my experience with the kobo - purchased 1 week ago):

-If you try to put the device to sleep from "sideloaded" epubs by using the power button while reading the epub, the device will always power off instead of go to sleep.

-If you go back to the home screen and try to sleep with the power button, it will sometimes go to sleep and sometimes power off.

-If you let the device idle for 15 minutes while open on a page from a "sideloaded" epub, the device will always go to sleep (at least so far

<- seems a good work-around for now

-If the device previously powered off, when you start reading the epub again, the previous display settings are not remembered i.e. font goes back to default, etc

-If the device previously slept, when you wake it up, the display settings are properly remembered

Liking the customer service so far, based on responses from the dev/support team here...keep up the good work, kobo

ModReader · 11-15-2010, 12:15 AM

Can a Kobo rep confirm this will be fixed sooner then later?

JCKobo · 11-15-2010, 10:11 AM

Hi everyone - we are aware of this problem and have it fixed here. We will include it in the next major release of the Kobo Wireless software (1.8) which we expect to ship before the end of the year.

11-14-2010, 05:50 PM	#28
MrRed Junior Member Posts: 1 Karma: 28 Join Date: Nov 2010 Device: Kobo	Sleep with "sideloaded" epubs Hi there, Just some data points for the kobo team and anyone else having this issue (based on my experience with the kobo - purchased 1 week ago): -If you try to put the device to sleep from "sideloaded" epubs by using the power button while reading the epub, the device will always power off instead of go to sleep. -If you go back to the home screen and try to sleep with the power button, it will sometimes go to sleep and sometimes power off. -If you let the device idle for 15 minutes while open on a page from a "sideloaded" epub, the device will always go to sleep (at least so far <- seems a good work-around for now -If the device previously powered off, when you start reading the epub again, the previous display settings are not remembered i.e. font goes back to default, etc -If the device previously slept, when you wake it up, the display settings are properly remembered Liking the customer service so far, based on responses from the dev/support team here...keep up the good work, kobo

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10-26-2010, 10:47 PM	#16
AuroraRob Member Posts: 13 Karma: 10 Join Date: Oct 2010 Location: Aurora Device: Kobo Wifi - Sony PRS600	You guys are really on top of the issues, great job. No sarcasm. Thanks.

10-28-2010, 01:20 PM	#17
amo Teaist Posts: 230 Karma: 74542 Join Date: Oct 2010 Location: British Columbia, Canada Device: Kobo WiFi, Kobo Aura ONE, Android cell phone	Great! I'm looking forward to the fix! I'll try the "Home" thing- the first time I tried, it still didn't work; shut down the machine. Seems to do okay now. If it still acts up, I'll let you know. Thanks for your help! And I agree, you guys are great. Good customer service.

10-28-2010, 01:33 PM	#18
amo Teaist Posts: 230 Karma: 74542 Join Date: Oct 2010 Location: British Columbia, Canada Device: Kobo WiFi, Kobo Aura ONE, Android cell phone	Hmm. The "Home" trick still doesn't work, or only intermittently.

10-29-2010, 03:56 PM	#19
ModReader Kobo Posts: 53 Karma: 326 Join Date: Sep 2010 Device: Kobo Aura, Sony PRS-T1, Kobo Wifi	I upgraded to 1.7.1 and now the reader will shutdown every single time I hit the power button. If I back out to the home page it does go to sleep. Anyway to downgrade?

10-29-2010, 04:40 PM	#20
AuroraRob Member Posts: 13 Karma: 10 Join Date: Oct 2010 Location: Aurora Device: Kobo Wifi - Sony PRS600	I find that if I click the power button very quickly I can still get it to go to sleep mode.

10-30-2010, 11:04 AM	#21
ModReader Kobo Posts: 53 Karma: 326 Join Date: Sep 2010 Device: Kobo Aura, Sony PRS-T1, Kobo Wifi	I find that only works with items bought at the Kobo store. Any of my "sideloaded" books result in the reader powering down.

11-03-2010, 12:47 PM	#25
adachim Junior Member Posts: 3 Karma: 10 Join Date: Nov 2010 Device: Kobo ereader	The sleep mode does not work on epub file that I copied to my Kobo, no matter how short my tap on the power button is. Only time it works is right after I switch from built in ebook. then it will go to sleep, only the first time. when I turn it on and then hit the power button again, then it will power off. Sleep mode appears to work on built-in ebooks though. I got my Kobo two days ago, and when I set up my desktop application, the device automatically updated its firmware so I assume my Kobo is up-to-date. Not being able to make the device sleep is annoying. the Power on sequence is a long wait if you compare it to the wake up sequence.

11-03-2010, 12:55 PM	#26
amo Teaist Posts: 230 Karma: 74542 Join Date: Oct 2010 Location: British Columbia, Canada Device: Kobo WiFi, Kobo Aura ONE, Android cell phone	Yes, adachim, that's exactly the issue I'm having. And you're right, it's annoying. Well, they said they'd fix it on the next update... I hope they do.

11-03-2010, 07:00 PM	#27
amo Teaist Posts: 230 Karma: 74542 Join Date: Oct 2010 Location: British Columbia, Canada Device: Kobo WiFi, Kobo Aura ONE, Android cell phone	adachim, try putting your Kobo to sleep from the "Home" screen. It works for me most of the time now on my downloaded epub's (but not on pdf's). I still have to re-open the book to the page I was on when I wake it up, but that's faster than rebooting the whole machine.

11-15-2010, 12:15 AM	#29
ModReader Kobo Posts: 53 Karma: 326 Join Date: Sep 2010 Device: Kobo Aura, Sony PRS-T1, Kobo Wifi	Can a Kobo rep confirm this will be fixed sooner then later?

11-15-2010, 10:11 AM	#30
JCKobo Kobo Product Guy Posts: 244 Karma: 36848 Join Date: Aug 2009 Location: Toronto Device: Kobo Vox	Hi everyone - we are aware of this problem and have it fixed here. We will include it in the next major release of the Kobo Wireless software (1.8) which we expect to ship before the end of the year.