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		#2 | 
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			 Zealot 
			
			![]() Posts: 106 
				Karma: 16 
				Join Date: Jul 2009 
				Location: Adelaide, Australia 
				
				
				Device: Smart Q7, and Kobo 
				
				
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			Cant get though, site is down!  Whats new?
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#3 | 
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			 Trying for calm & polite 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 4,012 
				Karma: 9455193 
				Join Date: May 2010 
				Location: Mostly in Canada 
				
				
				Device: kobo original, WiFI, Touch, Glo, and Aura 
				
				
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			And it works for the original Kobo, too. I can't believe how peppy it is!
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#4 | 
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			 Zealot 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 100 
				Karma: 5434 
				Join Date: Sep 2004 
				
				
				
				Device: Kobo eReader 
				
				
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			the new desktop crashes instantly when I try to run it.  I just installed on XP sp3 (without uninstalling 1.6)  As soon as I click the icon to run it I get the "Kobo Desktop Edition has encountered a problem and needs to close.  We are sorry for the inconvenience." message.  If I click the "debug" button on that dialog nothing happens other than the dialog closing.  I have the original Kobo, and it was not plugged in.  Same thing with it plugged in.
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#5 | 
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			 Zealot 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 100 
				Karma: 5434 
				Join Date: Sep 2004 
				
				
				
				Device: Kobo eReader 
				
				
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			Tried uninstalling, re-downloading and installing. Same crash.  Don't know if this helps, but when I click for more information on the debug dialog I get this: 
		
	
		
		
		
		
		
		
		
		
		
		
	
	Error Signature AppName: kobo.exe AppVer: 1.7.1.0 ModName:nickel.dll ModVer: 0.0.0.0 Offset:000e13f8 Do you want the text file that gets created with the full error report?  | 
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		#6 | 
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			 Member 
			
			![]() Posts: 13 
				Karma: 10 
				Join Date: Oct 2010 
				Location: Aurora 
				
				
				Device: Kobo Wifi - Sony PRS600 
				
				
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			Link and software installed and ran fine for me
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#7 | |
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			 Kobo Product Guy 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 244 
				Karma: 36848 
				Join Date: Aug 2009 
				Location: Toronto 
				
				
				Device: Kobo Vox 
				
				
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		 Quote: 
	
 There is a file called Kobo.sqlite that lives in c:\Documents and Settings\{USERNAME}\Local Settings\Application Data\Kobo\Kobo Desktop Editions\ Could you try to move this file out of the way and then start the application?  | 
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		#8 | |
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			 Kobo Developer Intern 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 84 
				Karma: 253043 
				Join Date: Apr 2010 
				Location: Toronto, ON 
				
				
				Device: Kobo Touch, Kobo Mini, Kobo Glo 
				
				
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		 Quote: 
	
 I'm one of the developers on the team. Could you please cc: me a copy of the error report and I'll look into it.  | 
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		#9 | 
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			 Member 
			
			![]() Posts: 11 
				Karma: 10 
				Join Date: Oct 2010 
				Location: Ontario Canada 
				
				
				Device: Kobo 
				
				
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			I managed to do the download without any problems to my computer with Windows Vista, but on my husbands computer which has Windows 7 I get this error. I don't like to mess too much with his computer as he can mess it up himself with very little effort. *LOL*  Anyway here is the error message 
		
	
		
		
		
		
		
		
		
		
		
		
	
	error opening file for writing. c:\programfiles(x86)\kobo\kobo.exe click abort to stop installation retry to try again ignore to skip file Abort of course stops it. Retry does nothing and ignore seems to finish it, but when you open the Kobo desktop it still says there is an update. I go to install the update but again the same thing happens. Diane  | 
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		#10 | 
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			 Zealot 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 100 
				Karma: 5434 
				Join Date: Sep 2004 
				
				
				
				Device: Kobo eReader 
				
				
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			moving this file out makes no difference.  I have pm'd the error text, thanks!
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#11 | 
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			 Fanatic 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 578 
				Karma: 613022 
				Join Date: Aug 2010 
				Location: New Zealand 
				
				
				Device: kobo glo, kobo touch (dead), kindle touch, android phone 
				
				
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			Can I download this even though I am in New Zealand?  Our local supplier is Whitcoulls but they are always behind in their releases and were unable to give me a date for release here.  Thanks
		 
		
	
		
		
		
		
		
		
		
		
		
		
	
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		#12 | 
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			 Addict 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 399 
				Karma: 104628 
				Join Date: Oct 2010 
				Location: Canada 
				
				
				Device: Kindle PW-2 
				
				
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				Problem with new software
			 
			
			
			I just loaded the new Kobo application 1.7.1 and also updated the firmware in my Kobo WiFi reader and then purchased a new book. It will not sync load into my reader. Has anyone bought and sync'd a book since they updated their software, because it does not appear to work? 
		
	
		
		
		
		
		
		
		
		
		
		
	
	It shows in my Kobo library on the web. It shows in my Kobo computer application library. It will not load into my e-reader using the Kobo application sync. It says it loads it, but it's not in the library of the reader. I have purchased and sync'd three previous new books since getting the reader four days ago. (Windows 7 64 bit. No problems until now) ltr  | 
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		#13 | |
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			 Kobo Developer 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 76 
				Karma: 164028 
				Join Date: Oct 2009 
				
				
				
				Device: Kobo Aura, Glo, Mini 
				
				
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		 Quote: 
	
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		#14 | 
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			 Member 
			
			![]() Posts: 11 
				Karma: 10 
				Join Date: Oct 2010 
				Location: Ontario Canada 
				
				
				Device: Kobo 
				
				
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		#15 | |
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			 Addict 
			
			![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() Posts: 399 
				Karma: 104628 
				Join Date: Oct 2010 
				Location: Canada 
				
				
				Device: Kindle PW-2 
				
				
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		 Quote: 
	
 Can someone from Kobo comment on my problems. I'd like to read my new book.. ltr  | 
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