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Old 09-06-2010, 08:04 AM   #46
Hatgirl
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Originally Posted by Shopaholic View Post
I'm not sure why you want a link to that information. Open ADE and click on About ADE and read the version number right there.

You keep calling things bugs when you don't seem to be understanding the meaning of the term. A 'bug' is what you call an aspect of the program that isn't working the way it was designed to by the programers. You're looking for specific features that you want to be a certain way and that's fine but that isn't a bug.
I'm talking about the version of ADE used in the firmware on devices, not the version of ADE people have installed on their PC or Mac.

Personally, I'm not obsessed with full justification, but I acknowledge the issue is important to a lot of people. I am more interested in xhtml/css bug fixes for issues like those listed here. And yes, these are considered bugs because the version of ADE I have on my Sony is not adhering to the epub specifications.

As for why I want the information, I want to phrase my complaint like this "my PRS300 runs version x.1 of ADE whereas your competitor's device runs version x.2. The newer version of ADE fixes bugs such as centering a <hr /> tag and random breaks in paragraphs, resulting in a more pleasant reading experience. Also, your competitor has show a willingness to update the firmware on their devices when future versions of ADE come out. For this reason, I am going to switch my brand loyalty to your competitor rather than update to your new range of devices. Ereaders are still considered a new technology, and my friends and colleagues have been seeking my advice as to whether they would enjoy using an eInk device and which brand to invest in. Previously I have been recommending your product to all of them, but it seems that for long term customer care, your competitor would be a better investment."

Personally I think an email containing facts would be better than one that just says "Sony SUXs! I'm never buying from you losers again!" I have formed this opinion after working in both Customer Service and Beta Testing.

So... anyone got any more facts that I can pack into my complaint?
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Old 09-06-2010, 12:04 PM   #47
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So... anyone got any more facts that I can pack into my complaint?
I think it could be worth mentioning that the Sony Library software has been updated to a later version of ADE, so now the software on our PCs no longer renders the same way as the firmware on the PRS.
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Old 09-06-2010, 12:30 PM   #48
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Originally Posted by porkupan View Post
Even though I agree this would be nice to have, but this is not a bug! This is missing a feature, which was never advertised to you at the first place. Sony wants you to buy new devices with new features, not just improve your old and obsolete devices so you don't want to refresh. That's just business.
The technical term for this is "turkey" (missing or badly implemented feature) rather than bug.

Beside justification, the other issue is the lack of standard headers on the Sony. The Nook has headers on the ePUBs I've tested, while the Sony refuses to display them.

-Pie
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Old 09-06-2010, 01:17 PM   #49
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Quote:
Originally Posted by EatingPie View Post
The technical term for this is "turkey" (missing or badly implemented feature) rather than bug.

Beside justification, the other issue is the lack of standard headers on the Sony. The Nook has headers on the ePUBs I've tested, while the Sony refuses to display them.

-Pie
Ha ha, never knew that about Turkeys. Makes sense, they are soooo much bigger than bugs
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Old 09-06-2010, 02:16 PM   #50
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Quote:
Originally Posted by ShellShock View Post
Consider that many people would have bought their PRS when LRF was still the main Sony format; as we know LRS is fully justified. Then Sony unilaterally decides to ditch LRF in favour of ePub, which would be fine except that ePub on the device is missing one of the main features of the format it is replacing.

I belive that's only true for the 500 & the 505. It's not true for the 300. AFAIK the main format for the 300 was ePub. So anybody that got the 300 as their first reader wouldn't have the issue of being used to something and then having that something taken away. KWIM?
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Old 09-06-2010, 02:34 PM   #51
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Originally Posted by ShellShock View Post
In the PRS505 firmware, I believe the epub viewer is the file opt\sony\ebook\application\FskDocumentViewerAdobe. so, If we could extract the equivalent file from the e.g., 650, and flash it to the 505, I wonder if it would still work?
Unfortunately, no. I tried it with a 500's and a 300's version and neither works with a 505.
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Old 09-06-2010, 06:01 PM   #52
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Originally Posted by pepak View Post
Unfortunately, no. I tried it with a 500's and a 300's version and neither works with a 505.
It's most likely an issue with shared libraries, as I think someone already mentioned. How did you extract the file? And how do you get access to the Reader filesystem?

-Pie
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