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#1 |
Enthusiast
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Karma: 10
Join Date: Jan 2016
Location: Williamstown, NJ
Device: Kindle Paperwhite
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Calibre problem sending to email
I recently rebuilt my Windows 10 system and now I can't send books from Calibre to my kindle paperwhite. I get the following error and have no idea what it means. Anyone know?
Starting job: Email The Things They Carried to rubbish@kindle.com Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 43, in run File "site-packages\calibre\gui2\email.py", line 130, in sendmail File "site-packages\calibre\utils\smtp.py", line 116, in sendmail File "site-packages\calibre\utils\smtp.py", line 108, in sendmail_direct IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions') Retrying in 1 seconds... Waiting 1 seconds before sending, to avoid being marked as spam. You can control this delay via Preferences->Tweaks Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 43, in run File "site-packages\calibre\gui2\email.py", line 130, in sendmail File "site-packages\calibre\utils\smtp.py", line 116, in sendmail File "site-packages\calibre\utils\smtp.py", line 108, in sendmail_direct IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions') Job: "Email The Things They Carried to rubbish@kindle.com" failed with error: Traceback (most recent call last): File "site-packages\calibre\gui2\threaded_jobs.py", line 83, in start_work File "site-packages\calibre\gui2\email.py", line 98, in __call__ IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions') Called with args: (u'C:\\Users\\JimRe\\AppData\\Local\\Temp\\calibre _ma8wbs\\ag0gpscaltmpfmt.mobi', u"The Things They Carried - O'Brien, Tim.mobi", u'rubbish@kindle.com', u'E-book: The Things They Carried', u"Attached, you will find the e-book\n\nThe Things They Carried\n\tby O'Brien, Tim\n\nin the MOBI format.") {u'abort': <threading._Event object at 0x0B494FD0>, u'log': <calibre.utils.logging.GUILog object at 0x0B4949B0>, u'notifications': <Queue.Queue instance at 0x08D63D28>} ![]() Last edited by BetterRed; 05-31-2016 at 07:04 PM. Reason: 'hide' OPs email address |
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#2 |
Enthusiast
![]() Posts: 26
Karma: 10
Join Date: Jan 2016
Location: Williamstown, NJ
Device: Kindle Paperwhite
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I have a similar problem with the upgrade. I can't email the books to my Kindle Paperwhite any longer. Get this message:
calibre, version 2.57.1 (win32, embedded-python: True) Failed to email book: Failed: Email Forcing Gravity to abcdef@kindle.com Starting job: Email Forcing Gravity to abcdef@kindle.com Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 43, in run File "site-packages\calibre\gui2\email.py", line 130, in sendmail File "site-packages\calibre\utils\smtp.py", line 116, in sendmail File "site-packages\calibre\utils\smtp.py", line 108, in sendmail_direct IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions') Retrying in 1 seconds... Waiting 1 seconds before sending, to avoid being marked as spam. You can control this delay via Preferences->Tweaks Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 43, in run File "site-packages\calibre\gui2\email.py", line 130, in sendmail File "site-packages\calibre\utils\smtp.py", line 116, in sendmail File "site-packages\calibre\utils\smtp.py", line 108, in sendmail_direct IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions') Job: "Email Forcing Gravity to abcdef@kindle.com" failed with error: Traceback (most recent call last): File "site-packages\calibre\gui2\threaded_jobs.py", line 83, in start_work File "site-packages\calibre\gui2\email.py", line 98, in __call__ IOError: Failed to send mail: error(10013, 'An attempt was made to access a socket in a way forbidden by its access permissions') Called with args: (u'C:\\Users\\JimRe\\AppData\\Local\\Temp\\calibre _qoivf7\\q3zfg4caltmpfmt.mobi', u'Forcing Gravity - Alexander, Monica.mobi', u'abcdef@kindle.com', u'E-book: Forcing Gravity', u'Attached, you will find the e-book\n\nForcing Gravity\n\tby Alexander, Monica\n\nin the MOBI format.') {u'log': <calibre.utils.logging.GUILog object at 0x0B06B5B0>, u'notifications': <Queue.Queue instance at 0x07AF3058>, u'abort': <threading._Event object at 0x0B06B950>} Don't know why because it used to work perfectly. Any help would be appreciated. I'm running on Windows 10, with Calibre 2.57.1 (64 bit). Last edited by theducks; 05-30-2016 at 03:32 PM. Reason: obscured email |
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#3 |
Wizard
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Karma: 14079267
Join Date: Oct 2007
Location: Almere, The Netherlands
Device: Kobo Sage
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Did you have to whitelist Calibre with your firewall or antivirus? If so, perhaps the update removed it from the whitelist (because the executable changed) and you have to redo it.
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#4 |
Enthusiast
![]() Posts: 26
Karma: 10
Join Date: Jan 2016
Location: Williamstown, NJ
Device: Kindle Paperwhite
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Calibre email to Kindle Paperwhite
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#5 |
null operator (he/him)
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Karma: 29710338
Join Date: Mar 2012
Location: Sydney Australia
Device: none
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@JimReid - Best way to ensure its not AV or FW is to close/disable them and do a test - a search for the error shows several security packages have caused problems with mail from time to time - e.g. MacAfee, Symantec, Avast. . .
BR |
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#6 | |
Enthusiast
![]() Posts: 26
Karma: 10
Join Date: Jan 2016
Location: Williamstown, NJ
Device: Kindle Paperwhite
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Quote:
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#7 |
creator of calibre
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Karma: 27110894
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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It means something on your computer, most likely an antiovirus program or firewall is preventing calibre from sending email.
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#8 |
null operator (he/him)
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Karma: 29710338
Join Date: Mar 2012
Location: Sydney Australia
Device: none
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Moderator Notice @Jim Reid - please don't post the same issue more than once - I've merged your posts from the other thread. See ==>> MR Guidelines If Safe mode doesn't cast any light, and you're using 3rd party AV/FW I suggest uninstalling them - you may need to download a 'special' uninstaller from supplier to do that. Disabling doesn't always remove everything (services) nor does Safe Mode. BR |
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#9 |
Enthusiast
![]() Posts: 26
Karma: 10
Join Date: Jan 2016
Location: Williamstown, NJ
Device: Kindle Paperwhite
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Ok tried everything except uninstall and nothing worked. I have uninstalled (Norton) and ran a test with a different error:
calibre, version 2.60.0 (win32, embedded-python: True) Failed to email book: Failed: Email Sex With the Chef (Erotica) to JimReid_698@kindle.com Starting job: Email Sex With the Chef (Erotica) to JimReid_698@kindle.com Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 43, in run File "site-packages\calibre\gui2\email.py", line 130, in sendmail File "site-packages\calibre\utils\smtp.py", line 116, in sendmail File "site-packages\calibre\utils\smtp.py", line 108, in sendmail_direct IOError: Failed to send mail: error(10060, 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond') Retrying in 1 seconds... Waiting 1 seconds before sending, to avoid being marked as spam. You can control this delay via Preferences->Tweaks Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 43, in run File "site-packages\calibre\gui2\email.py", line 130, in sendmail File "site-packages\calibre\utils\smtp.py", line 116, in sendmail File "site-packages\calibre\utils\smtp.py", line 108, in sendmail_direct IOError: Failed to send mail: error(10060, 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond') Job: "Email Sex With the Chef (Erotica) to JimReid_698@kindle.com" failed with error: Traceback (most recent call last): File "site-packages\calibre\gui2\threaded_jobs.py", line 83, in start_work File "site-packages\calibre\gui2\email.py", line 98, in __call__ IOError: Failed to send mail: error(10060, 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond') Called with args: (u'C:\\Users\\JimRe\\AppData\\Local\\Temp\\calibre _pae34v\\qpxneecaltmpfmt.mobi', u'Sex With the Chef (Erotica) - Abbott, Alexandrinha.mobi', u'JimReid_698@kindle.com', u'E-book: Sex With the Chef (Erotica)', u'Attached, you will find the e-book\n\nSex With the Chef (Erotica)\n\tby Abbott, Alexandrinha\n\nin the MOBI format.') {u'abort': <threading._Event object at 0x0B8C83B0>, u'notifications': <Queue.Queue instance at 0x0B8C9D78>, u'log': <calibre.utils.logging.GUILog object at 0x0B8C86D0>} Does this give anyone a clue on what is wrong? Jim |
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#10 |
creator of calibre
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Karma: 27110894
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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You are trying to send email without using a relay, that is dicey, follow the instructions here: http://manual.calibre-ebook.com/faq....-using-calibre
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#11 | |
Enthusiast
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Karma: 10
Join Date: Jan 2016
Location: Williamstown, NJ
Device: Kindle Paperwhite
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![]() Quote:
calibre, version 2.61.0 (win32, embedded-python: True) Failed to email book: Failed: Email Sex With the Chef (Erotica) to jimreid_698@kindle.com Starting job: Email Sex With the Chef (Erotica) to jimreid_698@kindle.com connect: (u'mail.gmx.com', 587) connect: (u'mail.gmx.com', 587) reply: '220 gmx.com (mrgmx003) Nemesis ESMTP Service ready\r\n' reply: retcode (220); Msg: gmx.com (mrgmx003) Nemesis ESMTP Service ready connect: gmx.com (mrgmx003) Nemesis ESMTP Service ready send: 'ehlo DESKTOP-R97G8N8.hsd1.nj.comcast.net\r\n' reply: '250-gmx.com Hello DESKTOP-R97G8N8.hsd1.nj.comcast.net [73.195.240.200]\r\n' reply: '250-SIZE 69920427\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 STARTTLS\r\n' reply: retcode (250); Msg: gmx.com Hello DESKTOP-R97G8N8.hsd1.nj.comcast.net [73.195.240.200] SIZE 69920427 AUTH LOGIN PLAIN STARTTLS send: 'STARTTLS\r\n' reply: '220 OK\r\n' reply: retcode (220); Msg: OK send: 'ehlo DESKTOP-R97G8N8.hsd1.nj.comcast.net\r\n' reply: '250-gmx.com Hello DESKTOP-R97G8N8.hsd1.nj.comcast.net [73.195.240.200]\r\n' reply: '250-SIZE 69920427\r\n' reply: '250 AUTH LOGIN PLAIN\r\n' reply: retcode (250); Msg: gmx.com Hello DESKTOP-R97G8N8.hsd1.nj.comcast.net [73.195.240.200] SIZE 69920427 AUTH LOGIN PLAIN send: AUTH <censored> reply: '535 Authentication credentials invalid\r\n' reply: retcode (535); Msg: Authentication credentials invalid Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 43, in run File "site-packages\calibre\gui2\email.py", line 130, in sendmail File "site-packages\calibre\utils\smtp.py", line 135, in sendmail File "site-packages\calibre\utils\smtplib.py", line 617, in login SMTPAuthenticationError: (535, 'Authentication credentials invalid') Retrying in 301 seconds... Waiting 301 seconds before sending, to avoid being marked as spam. You can control this delay via Preferences->Tweaks connect: (u'mail.gmx.com', 587) connect: (u'mail.gmx.com', 587) reply: '220 gmx.com (mrgmx002) Nemesis ESMTP Service ready\r\n' reply: retcode (220); Msg: gmx.com (mrgmx002) Nemesis ESMTP Service ready connect: gmx.com (mrgmx002) Nemesis ESMTP Service ready send: 'ehlo DESKTOP-R97G8N8.hsd1.nj.comcast.net\r\n' reply: '250-gmx.com Hello DESKTOP-R97G8N8.hsd1.nj.comcast.net [73.195.240.200]\r\n' reply: '250-SIZE 69920427\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 STARTTLS\r\n' reply: retcode (250); Msg: gmx.com Hello DESKTOP-R97G8N8.hsd1.nj.comcast.net [73.195.240.200] SIZE 69920427 AUTH LOGIN PLAIN STARTTLS send: 'STARTTLS\r\n' reply: '220 OK\r\n' reply: retcode (220); Msg: OK send: 'ehlo DESKTOP-R97G8N8.hsd1.nj.comcast.net\r\n' reply: '250-gmx.com Hello DESKTOP-R97G8N8.hsd1.nj.comcast.net [73.195.240.200]\r\n' reply: '250-SIZE 69920427\r\n' reply: '250 AUTH LOGIN PLAIN\r\n' reply: retcode (250); Msg: gmx.com Hello DESKTOP-R97G8N8.hsd1.nj.comcast.net [73.195.240.200] SIZE 69920427 AUTH LOGIN PLAIN send: AUTH <censored> reply: '535 Authentication credentials invalid\r\n' reply: retcode (535); Msg: Authentication credentials invalid Sending failed... Traceback (most recent call last): File "site-packages\calibre\gui2\email.py", line 43, in run File "site-packages\calibre\gui2\email.py", line 130, in sendmail File "site-packages\calibre\utils\smtp.py", line 135, in sendmail File "site-packages\calibre\utils\smtplib.py", line 617, in login SMTPAuthenticationError: (535, 'Authentication credentials invalid') Job: "Email Sex With the Chef (Erotica) to jimreid_698@kindle.com" failed with error: Traceback (most recent call last): File "site-packages\calibre\gui2\threaded_jobs.py", line 83, in start_work File "site-packages\calibre\gui2\email.py", line 98, in __call__ SMTPAuthenticationError: (535, 'Authentication credentials invalid') Called with args: (u'C:\\Users\\JimRe\\AppData\\Local\\Temp\\calibre _nypo4r\\dmsjgxcaltmpfmt.mobi', u'Sex With the Chef (Erotica) - Abbott, Alexandrinha.mobi', u'jimreid_698@kindle.com', u'E-book: Sex With the Chef (Erotica)', u'Attached, you will find the e-book\n\nSex With the Chef (Erotica)\n\tby Abbott, Alexandrinha\n\nin the MOBI format.') {u'abort': <threading._Event object at 0x0B059710>, u'log': <calibre.utils.logging.GUILog object at 0x0B059610>, u'notifications': <Queue.Queue instance at 0x09C5A530>} I also made sure that it was acceptable to Kindle and that all was spelled correctly. Still not sure what it wrong. This all worked before with Comcast email address before about update 55 or so. Anyway, any more ideas? Thanks, Jim |
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#12 |
creator of calibre
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Karma: 27110894
Join Date: Oct 2006
Location: Mumbai, India
Device: Various
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You put in the wrong username/password, see the line:
reply: '535 Authentication credentials invalid\r\n' Your GMX username is the full email address. |
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#13 |
Junior Member
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Karma: 10
Join Date: Sep 2016
Device: Kindle Paperwhite
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Hi!
I had the same issue. Since I suspected the problem had something to do with a kind of incompatibility with GMX, I logged in my account there in my browser. There were new terms of use to be accepted, so I did it. After it, I tried to send the ebook I was attempting to before, and surprisingly the task was complete. No errors. But now I have another issue: even there was seemingly no error in the task manager of calibre, the ebook does not reach my Kindle at all. Also, I got an email from Amazon at GMX saying there was an error while sending the ebook. The file format is compatible (epub). I wonder if this only happens to me. Greetings, Gerard. Last edited by Gerard T; 09-04-2016 at 08:17 PM. Reason: Update |
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#14 |
Junior Member
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Karma: 10
Join Date: Sep 2016
Device: Kindle Paperwhite
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Actually, I think this particular issue might be related to the specific ebook I'm trying to send, since with all the others calibre works fine.
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#15 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Oct 2018
Location: Flagstaff, AZ
Device: kindle
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AVG
can anyone tell me how to convince the AVG firewall to allow calibre to send/share files?
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calibre 2.57.1, email |
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