06-29-2011, 02:43 PM
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#1 |
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Evangelist
  Posts: 470
Karma: 112801
Join Date: Aug 2010
Device: Aura H2O (i86, M96C, Mini&Glo, PRS-950, STR, K-Touch, K-DX, K-3)
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Border's "store" doesn't work?
While trying to order a Touch, I repeatedly got this after going through all of the shopping cart screens:
"We're sorry, but due to technical difficulties we cannot place your order at this time." Not a good way to drive sales, and since my local Borders STILL doesn't have stock, they sure don't make it easy to do biz... And BTW, for the web site programmers: Do Not require the customer to enter information in non-usual formats, it causes endless errors. I'm referring to the need to enter a phone number as ten digits without any punctuation at all - that's just truly lazy programming, with little consideration for the customer interaction. Last edited by EldRick; 06-29-2011 at 02:56 PM. |
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06-29-2011, 05:11 PM
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#2 | |
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Addict
Posts: 217
Karma: 2975
Join Date: Jun 2010
Device: KO, KW, and KT
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wrong forum
Quote:
Borders and Kobo are different companies and I doubt that anyone with clout at Borders frequents the MR forums. |
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06-29-2011, 10:05 PM
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#3 |
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Evangelist
Posts: 470
Karma: 112801
Join Date: Aug 2010
Device: Aura H2O (i86, M96C, Mini&Glo, PRS-950, STR, K-Touch, K-DX, K-3)
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I sent feedback to Borders, but since Kobo has some skin in the game, it just might happen that a Kobo person mentions the issue to a Borders person.
And, it gives me a place to vent my annoyance... |
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06-29-2011, 10:11 PM
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#4 |
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Wizard
Posts: 2,302
Karma: 2607151
Join Date: Nov 2009
Location: Toronto
Device: Kobo Aura HD, Kindle Paperwhite, Asus ZenPad 3, Kobo Glo
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Kobo has no skin in the game at Borders online division.
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06-29-2011, 10:11 PM
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#5 |
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Addict
Posts: 217
Karma: 2975
Join Date: Jun 2010
Device: KO, KW, and KT
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lucky us
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