Trouble with the Power Button - Page 2

Davimee · 05-03-2010, 07:47 PM

Just a quick update for anyone who is following this thread... I've been in contact with tech support, and they're helping me troubleshoot and get this taken care of. I will post another update once everything is completely taken care of... but I gotta say, Astak is an awesome company!

Davimee · 05-04-2010, 07:29 PM

Ok, so I've been in touch with Tech Support. My main concern with the power button not working was not being able to update firmware. Other than that, powering off is not a big deal to me, and I don't use screen lock all that often. Elliott was very helpful, and walked me through changing the firmware without the power button. Since I know I will be able to update firmware whenever new releases come out, I am content keeping my Pocket Pro, rather than sending it back. And they are going to send me a new case to replace the one that was broken when it arrived. I am very pleased with the way Astak has taken care of this.

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Power Button Stopped Working	Guns4Hire	PocketBook	13	06-15-2022 10:35 AM
Kobo freezes after power button pressed?	monkeylytics	Kobo Reader	10	06-20-2010 11:50 PM
DR800 Power button problem with RC2 firmware	apple101	iRex	7	06-16-2010 02:00 PM
Reader power button unresponsive	nadolax	Sony Reader	10	07-31-2009 11:06 AM
power button stuck	Utahcowboy	Bookeen	10	03-13-2008 01:42 PM

05-03-2010, 07:47 PM	#16
Davimee Happy Wife & Momma Posts: 532 Karma: 1634 Join Date: Jan 2010 Location: USA Device: Purple Astak Pocket Pro! :)	Just a quick update for anyone who is following this thread... I've been in contact with tech support, and they're helping me troubleshoot and get this taken care of. I will post another update once everything is completely taken care of... but I gotta say, Astak is an awesome company!

05-04-2010, 07:29 PM	#17
Davimee Happy Wife & Momma Posts: 532 Karma: 1634 Join Date: Jan 2010 Location: USA Device: Purple Astak Pocket Pro! :)	Ok, so I've been in touch with Tech Support. My main concern with the power button not working was not being able to update firmware. Other than that, powering off is not a big deal to me, and I don't use screen lock all that often. Elliott was very helpful, and walked me through changing the firmware without the power button. Since I know I will be able to update firmware whenever new releases come out, I am content keeping my Pocket Pro, rather than sending it back. And they are going to send me a new case to replace the one that was broken when it arrived. I am very pleased with the way Astak has taken care of this.

Advert