Kobo / Overdrive issue and resolution

PeterT · 12-15-2025, 07:53 PM

For the last few weeks I've been having issues with my KLC accessing OvrDrive / Libby. Symptoms included when using the Discovery option I was receiving Network Access error messages, and when new loans were available they were not being fulfilled. I was seeing no messages during the Sync that library access was being tried.

Settings / Accounts / Overdrive said yes I was logged in.

I tried contacting Kobo help and got into a chat with a Chat it. It's useless advice was to try the Repair Account option to no avail.

I then reached out to Kobo devs via the Beta forum and supplied them with a log file.

The solution was just Logout from Overdrive and log back in.

After that all worked again.

The long and short is if you're experiencing issues with your Overdrive integration, try a logout from your library and log back in.

Flaneurette · 12-19-2025, 07:37 PM

Yeah I had this problem also and I tried everything to fix it. I finally had to log out and relog in to overdrive and have now lost my multiple library card syncing because that feature has been removed. I knew about this and was trying everything to avoid logging out but I guess one library is better than none.Like why are they deprecating the features of my device? I emailed overdrive to complain and they just said sorry maybe kobo can come up with a fix in the future. This wasn’t a kobo change it was overdrive and they just throw up their hands, I’m so annoyed.

Cootey · Yesterday, 03:50 AM

Quote:

Originally Posted by Flaneurette

Yeah I had this problem also and I tried everything to fix it. I finally had to log out and relog in to overdrive and have now lost my multiple library card syncing because that feature has been removed. I knew about this and was trying everything to avoid logging out but I guess one library is better than none.Like why are they deprecating the features of my device? I emailed overdrive to complain and they just said sorry maybe kobo can come up with a fix in the future. This wasn’t a kobo change it was overdrive and they just throw up their hands, I’m so annoyed.

I've been away for a few months (or more). Did OD mention why they took away multiple library support? I have to admit that I make copious use of that feature.

Sent from my iPad using Tapatalk Pro

12-15-2025, 07:53 PM	#1
PeterT Grand Sorcerer Posts: 13,758 Karma: 80104526 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour	Kobo / Overdrive issue and resolution For the last few weeks I've been having issues with my KLC accessing OvrDrive / Libby. Symptoms included when using the Discovery option I was receiving Network Access error messages, and when new loans were available they were not being fulfilled. I was seeing no messages during the Sync that library access was being tried. Settings / Accounts / Overdrive said yes I was logged in. I tried contacting Kobo help and got into a chat with a Chat it. It's useless advice was to try the Repair Account option to no avail. I then reached out to Kobo devs via the Beta forum and supplied them with a log file. The solution was just Logout from Overdrive and log back in. After that all worked again. The long and short is if you're experiencing issues with your Overdrive integration, try a logout from your library and log back in.

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12-19-2025, 07:37 PM	#2
Flaneurette Gadget collector Posts: 48 Karma: 123456 Join Date: Dec 2017 Location: usa Device: Kindle oasis3/Kobo sage/nook4&4+/Kindle Scribe	Yeah I had this problem also and I tried everything to fix it. I finally had to log out and relog in to overdrive and have now lost my multiple library card syncing because that feature has been removed. I knew about this and was trying everything to avoid logging out but I guess one library is better than none.Like why are they deprecating the features of my device? I emailed overdrive to complain and they just said sorry maybe kobo can come up with a fix in the future. This wasn’t a kobo change it was overdrive and they just throw up their hands, I’m so annoyed.