|  07-21-2025, 12:30 PM | #1 | 
| NannieOf3  Posts: 3 Karma: 10 Join Date: Jul 2025 Location: Alabama, USA Device: Ipad or Windows 11 laptop | 
				
				Problem with Update 8.7
			 
			
			Sorry if I'm in the incorrect place.  I searched but did not find another compatible thread. I am a longtime user and lover of Calibre and have never had a problem updating to the latest version. Today I downloaded and tried to install 8.7 but it will not install and I can't uninstall the old version 7.?? Has anyone else had this problem? Thanks in advance!! | 
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|  07-21-2025, 01:48 PM | #2 | |
| Well trained by Cats            Posts: 31,250 Karma: 61360164 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A | Quote: 
 What OS (brand and version) What PC CPU (chip) Security software frequently updates and sometimes causes issues. | |
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|  07-21-2025, 02:35 PM | #3 | 
| NannieOf3  Posts: 3 Karma: 10 Join Date: Jul 2025 Location: Alabama, USA Device: Ipad or Windows 11 laptop | 
			
			Microsoft Windows 11 Version 24H2 OS Build 26100.4652 Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz (2.59 GHz) Installed RAM 16.0 GB (15.8 GB usable) System type 64-bit operating system, x64-based processor | 
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|  07-21-2025, 02:47 PM | #4 | |
| Well trained by Cats            Posts: 31,250 Karma: 61360164 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A | Quote: 
 Copy any error messages and post them here. You should NOT be having issues with W11 | |
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|  07-21-2025, 03:28 PM | #5 | 
| Addict            Posts: 234 Karma: 1000244 Join Date: Oct 2021 Location: Germany Device: Tolino Vision 5, Tolino Tab 8", Pocketbook Era (16GB) | 
			
			FYI: EndeavourOS (Arch-based) — Calibre updated to 8.7 (from 8.6) and runs fine.
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|  07-21-2025, 03:38 PM | #6 | 
| Still reading            Posts: 14,989 Karma: 111111255 Join Date: Jun 2017 Location: Ireland Device: All 4 Kinds: epub eink, Kindle, android eink, NxtPaper | 
			
			Linux Mint 22.1 with Mate Desktop and Calibre 8.7 from Website is fine. The 8.6 was fine on Mint 21.3. I  only just updated Mint, so I may have had 8.7 on Mint 21.3 too.
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|  07-21-2025, 04:56 PM | #7 | 
| Addict            Posts: 234 Karma: 1000244 Join Date: Oct 2021 Location: Germany Device: Tolino Vision 5, Tolino Tab 8", Pocketbook Era (16GB) | 
			
			@Quoth beat me — my other machinery is mostly Linux Mint, but I had to upgrade my Calibre on Mint 22.1 first. ;-)
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|  07-21-2025, 06:38 PM | #8 | |
| null operator (he/him)            Posts: 22,010 Karma: 30277294 Join Date: Mar 2012 Location: Sydney Australia Device: none | Quote: 
 If the old version isn't working try uninstalling it in Windows Safe Mode, don't worry you won't lose your libraries or settings. @moonbase, @quoth can you hold off on the Linux advocacy until @SuzanneH11's problem is solved. Better yet take all such discussions to a "My OS is better than your OS" forum. BR | |
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|  07-21-2025, 06:46 PM | #9 | 
| Grand Sorcerer            Posts: 13,693 Karma: 79983758 Join Date: Nov 2007 Location: Toronto Device: Libra H2O, Libra Colour | 
			
			And here you are.. your own thread for OS bashing. See https://www.mobileread.com/forums/sh...d.php?t=369098
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|  07-21-2025, 06:47 PM | #10 | 
| Addict            Posts: 234 Karma: 1000244 Join Date: Oct 2021 Location: Germany Device: Tolino Vision 5, Tolino Tab 8", Pocketbook Era (16GB) | 
			
			No reason to be offended. Just wanted to chime in with a cross-verify, so we’d know it’s not a general Calibre problem. Maybe due to the large version jump.
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|  07-21-2025, 07:00 PM | #11 | 
| null operator (he/him)            Posts: 22,010 Karma: 30277294 Join Date: Mar 2012 Location: Sydney Australia Device: none | |
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|  07-21-2025, 08:03 PM | #12 | 
| Bibliophagist            Posts: 48,100 Karma: 174315444 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos | 
			
			For what it may be worth, on my desktop with Windows 11 24H2 26100.4652 with NVidia graphics card, calibre 8.7 comes up happily. On a VM install, Windows 11 24H2 26120.4733 (Beta channel),  I needed to add QT_OPENGL=software and QTWEBENGINE_CHROMIUM_FLAGS=--disable-gpu to the system environment variables. I suspect this is due to conflicts between the emulated graphics card and what QT expects.
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|  07-30-2025, 04:44 PM | #13 | 
| NannieOf3  Posts: 3 Karma: 10 Join Date: Jul 2025 Location: Alabama, USA Device: Ipad or Windows 11 laptop | 
			
			Hi all, I apologize for not getting back in touch. Currently, this has to take a back seat for me. My husband has to have a second back surgery. I will reach back out asap. Thank you all for the support!! | 
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| 8.7, update | 
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