|  07-19-2018, 07:10 AM | #1 | 
| Member  Posts: 11 Karma: 10 Join Date: Oct 2012 Device: Sony PRS-350 |  Kobo Glo infinitely stuck in restoring loop 
			
			Hi! I'm getting the same thing that happened to the OP here: https://www.mobileread.com/forums/sh...d.php?t=289156 The Glo just keeps "Restoring" over and over again indefinitely. However unlike the OP: 1. Doing a factory reset (light button + power) just keeps me stuck in this loop 2. Connecting the device to USB also just resumes this loop without it showing up on the PC Is there any other way to manually flash the firmware? Like putting it into some kind of recovery mode? Or any other possible fixes? Thank you!   | 
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|  07-19-2018, 07:26 AM | #2 | 
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | 
			
			You can rewrite an image to the internal SD card. I have sent you a PM with the link to the image. For instructions, see Memory Upgrade Mod Guide. If restoring the image doesn't work, try a new SD card. If it is failing, it could easily cause this sort of problem. | 
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|  07-19-2018, 11:02 AM | #3 | 
| Member  Posts: 11 Karma: 10 Join Date: Oct 2012 Device: Sony PRS-350 | 
			
			Wow so it's just a micro sd card inside. I'm following the guide now but this link doesn't work: https://www.vconsole.com/client/?page=page&id=29 I see it is an .img file. Can I also use Rufus to write it to the SD card? Thanks a lot!   | 
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|  07-19-2018, 11:06 AM | #4 | ||
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | Quote: 
 Quote: 
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|  07-19-2018, 11:51 AM | #5 | 
| Member  Posts: 11 Karma: 10 Join Date: Oct 2012 Device: Sony PRS-350 | 
			
			Okay, so when flashing the SD card, the app threw an error, so maybe the card is busted. I don't have an SD card lying around so I'll pick one up tomorrow when I'm in town. I think the smallest one I can find these days is 16GB. That shouldn't be a problem right? That's still SDHC when the original 2GB card is just plain ol SD. The Kobo should work with SDHC I'm guessing? | 
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|  07-19-2018, 11:57 AM | #6 | |
| Bibliophagist            Posts: 48,088 Karma: 174315300 Join Date: Jul 2010 Location: Vancouver Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos | Quote: 
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|  07-20-2018, 06:14 AM | #7 | 
| Member  Posts: 11 Karma: 10 Join Date: Oct 2012 Device: Sony PRS-350 | 
			
			Working!   Amazing! Thank you so much davidfor and DNSB!   | 
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|  11-24-2018, 08:42 AM | #8 | |
| Junior Member  Posts: 3 Karma: 10 Join Date: Nov 2018 Device: Kobo Glo, Glo HD | Quote: 
 I have exactly the same problem with my Kobo after I tried to reinitialize it. @Davidfor : may I ask you if you can send me an image, I would to try to fix it the way you described. Thanks (and sorry for my bad English, I'm french but I try my best  ) | |
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|  11-24-2018, 08:44 AM | #9 | 
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | 
			
			PM sent.
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|  11-27-2018, 02:37 PM | #10 | 
| Junior Member  Posts: 3 Karma: 10 Join Date: Nov 2018 Device: Kobo Glo, Glo HD | 
			
			Done ! Restored the image with the file of Davidfor (and with a little help of a friend  ). The Glo works perfectly again. Thanks a lot ! | 
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|  10-02-2019, 10:49 AM | #11 | 
| Junior Member  Posts: 1 Karma: 10 Join Date: Oct 2019 Device: Kobo Glo | 
			
			Hi guys I have the same problem. May I ask for the image, too? or is it publicly available somewhere? Havent used my kobo in quite a while and have only now found that thread. Hope it is still activate. Many thanks in advance!! | 
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|  10-02-2019, 10:21 PM | #12 | 
| Grand Sorcerer            Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos | 
			
			PM sent. And for the future, if anyone finds this, please use the firmware request thread for the Glo in the Developers subforum. This makes it easier for me to track what I have and haven't replied to. Just adding some emphasis in case people people didn't notice this. Last edited by davidfor; 09-14-2021 at 10:19 AM. | 
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|  08-29-2021, 06:21 AM | #13 | 
| Junior Member  Posts: 1 Karma: 10 Join Date: Aug 2021 Device: N514 Aura | 
			
			Hi, my Kobo N514 Aura has the same problem. After the device did not start any more I tried to reset and at the end factory reset. But when the black "Restoring ..." screen appears, it gets stuck after the 2nd rectangle (with some horizontal stripes). Any idea what do do? Thanks in advance. | 
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|  09-14-2021, 10:06 AM | #14 | |
| Junior Member  Posts: 2 Karma: 10 Join Date: Sep 2021 Device: Kobo Clara HD | 
				
				Help
			 
			
			Hi, Having the same issue described here, I have a Kobo Clara HD. Manual reset doesn't work, stuck on an endless loop. Can anyone help? Thank you! Quote: 
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|  09-15-2021, 08:53 PM | #15 | 
| Junior Member  Posts: 2 Karma: 10 Join Date: Aug 2021 Device: Kobo Glo | 
			
			I am having the same issue. I would be very grateful is someone could send me the link with the firmware image of the Kobo Glo.
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