Help! I've semi-bricked my DXG!

Jan Steinman · 12-08-2014, 10:29 PM

It will power down to screensaver, power up to last page read, rotate screen in response to rotating the Kindle, and enter USB mode when plugged in.

It will not mount on the Mac when plugged in (even though it's screen says it's in "USB Drive Mode"), or respond to any keypress: menu, home, forward, back, etc.

Since I can turn it on and off, isn't there a magic key combo that will make it re-boot?

Any other ideas? I'm getting tired of reading the same page over and over. :-)

The last thing I did before it became unresponsive was fill it full of PDFs, to within a few tens of MB of full. Then it seemed to get slower and slower, until it basically went on strike...

pidgeon92 · 12-08-2014, 10:58 PM

Have you tried a Factory Reset?

Jan Steinman · 12-09-2014, 01:51 AM

Quote:

Originally Posted by pidgeon92

Have you tried a Factory Reset?

I don't have access to the main menu (or any menu) to do that.

Is there a way to do a factory reset with some key combo?

Another strangeness: it won't show up on the Mac desktop, but on a whim, I was able to see it in a terminal (/Volumes/Kindle) and even successfully deleted some books, thinking I might have put too much on it. df(1) shows it's 90% full.

Jan Steinman · 12-09-2014, 02:40 AM

Never mind. I figured it out: hold the power switch for an incredibly long time. (I counted to 40.) It's back to normal now.

HarryT · 12-09-2014, 03:59 AM

Quote:

Originally Posted by Jan Steinman

Never mind. I figured it out: hold the power switch for an incredibly long time. (I counted to 40.) It's back to normal now.

That's just a normal reboot. Always the first thing to try when things go wrong.

Jan Steinman · 12-09-2014, 02:46 PM

Quote:

Originally Posted by HarryT

That's just a normal reboot. Always the first thing to try when things go wrong.

[Face Red]Yea, I just couldn't remember [/Face Red]

12-08-2014, 10:29 PM	#1
Jan Steinman Ecovillage founderer Posts: 17 Karma: 10 Join Date: Nov 2014 Location: Salt Spring Island, British Columbia, Canada Device: Kindle DXG	Help! I've semi-bricked my DXG! It will power down to screensaver, power up to last page read, rotate screen in response to rotating the Kindle, and enter USB mode when plugged in. It will not mount on the Mac when plugged in (even though it's screen says it's in "USB Drive Mode"), or respond to any keypress: menu, home, forward, back, etc. Since I can turn it on and off, isn't there a magic key combo that will make it re-boot? Any other ideas? I'm getting tired of reading the same page over and over. :-) The last thing I did before it became unresponsive was fill it full of PDFs, to within a few tens of MB of full. Then it seemed to get slower and slower, until it basically went on strike...

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12-08-2014, 10:58 PM	#2
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	Have you tried a Factory Reset?

12-09-2014, 02:40 AM	#4
Jan Steinman Ecovillage founderer Posts: 17 Karma: 10 Join Date: Nov 2014 Location: Salt Spring Island, British Columbia, Canada Device: Kindle DXG	Never mind. I figured it out: hold the power switch for an incredibly long time. (I counted to 40.) It's back to normal now.