Small debricking guide for “noobs”

[twobob]

The issue is not "Will it work on a low battery" - it's "Is it not working because of the battery". Until the answer to that is indefatigably, 100%, unquestionably "No" then charging it is an obvious preventative measure.

Spoiler:

Glad you got it sorted.

[wolftail]

Thank you! I've managed to successfully debrick my Kindle Touch (It was showing me the 'Your Kindle needs repair screen.') with the help of your guide. It was easy to follow and straight forward. The only problem I had encountered is that I couldn't get all the drivers to install under Windows 8 64bit so I created a Windows XP virtual machine where it worked flawlessly.

[geekmaster]

Originally Posted by wolftail

Thank you! I've managed to successfully debrick my Kindle Touch (It was showing me the 'Your Kindle needs repair screen.') with the help of your guide. It was easy to follow and straight forward. The only problem I had encountered is that I couldn't get all the drivers to install under Windows 8 64bit so I created a Windows XP virtual machine where it worked flawlessly.

Your "other" success report was added to the simple debricking sticky thread first post success report list:
https://www.mobileread.com/forums/sho....php?p=2379869

[CaseyCZ]

I love u guys... its workiiingggg!!!!!!!!! Thanks to all of you. Made it on Win 7 Professional x64.

[geekmaster]

Originally Posted by CaseyCZ

I love u guys... its workiiingggg!!!!!!!!! Thanks to all of you. Made it on Win 7 Professional x64.

I added your success report to the list. Contratulations!

[smitelya]

Hello
I need a help for debrick Paperwhite that stuck during jailbreak (diagnostic mode)
Now device doesn't respond for touch,not perform restart and in windows is detected as Other Devices/Kindle

Please any advises how to solve the problem,if its possible at all

Thanks

[twobob]

Originally Posted by smitelya

Hello
I need a help for debrick Paperwhite that stuck during jailbreak (diagnostic mode)
Now device doesn't respond for touch,not perform restart and in windows is detected as Other Devices/Kindle

Please any advises how to solve the problem,if its possible at all

Thanks

Give a link the guide.

What step you failed on.

Sounds like you are in some odd mode (fastboot?) but I can't tell until you describe EXACTLY what you did up to that point.

More information.

[smitelya]

Originally Posted by twobob

Give a link the guide.

What step you failed on.

Sounds like you are in some odd mode (fastboot?) but I can't tell until you describe EXACTLY what you did up to that point.

More information.

Hello
Thanks for fast respond
The things as following:
i got this device already stuck in the diagnostic mode
and were asked to try to rebricked it

information that i see on the screen of the PaperWhite is:

CELESTE_WF0 - System Diags
---- 1.9.389.174700 ----
pcbId:00A1507124850KXY

S) Devise Settings
P) Touch Sensor Plate
O) Operator test suite
E) 511
N) Misc individual diagnostics
Y) nART factory test
U) USB device mode
D) Exit,Reboot or Disable Diags
L) Lock diags screen



X) Exit
--------------------------------------
Device is stuck on N)

-without connection to PC or Power source device doesn't respond neither Touch nor power button

-long pressing on the power button during connection to USB detect the device in Windows as Other Devices/Kindle ,driver isn't installed and device is invisible in the My Computer

do you have any suggestion how to solve the problem
Thanks

[knc1]

Yes, on earlier devices, that diagnostic also reads/writes on the serial port.

Attach a 1.8 volt, low voltage serial to USB adapter to the serial port - then exit from diags mode using the serial port copy of the menu.

The details of the serial port on the Kpw are indexed, pictured, and describe here.
As is a good (long) teardown video.

Check the "K5" prefix index in the sticky at the top of this forum.

Too technical? Return it to Amazon as "broke" for an exchange.

[twobob]

^ this.

Return or reflash via serial seem the options...

[smitelya]

Originally Posted by knc1

Yes, on earlier devices, that diagnostic also reads/writes on the serial port.

Attach a 1.8 volt, low voltage serial to USB adapter to the serial port - then exit from diags mode using the serial port copy of the menu.

The details of the serial port on the Kpw are indexed, pictured, and describe here.
As is a good (long) teardown video.

Check the "K5" prefix index in the sticky at the top of this forum.

Too technical? Return it to Amazon as "broke" for an exchange.

Sorry that i aks you,but can you please direct me for the links that i need
i don't have technical problems to perform the issue but need to know how to do this exactly
i didn't found video that describe the issue

Thanks

[knc1]

Originally Posted by smitelya

Sorry that i aks you,but can you please direct me for the links that i need
i don't have technical problems to perform the issue but need to know how to do this exactly
i didn't found video that describe the issue

Thanks

First, the general answer to finding things here (other than the search):
https://wiki.mobileread.com/wiki/Prefix_Index

Location of Kpw serial port and technical specs:
https://www.mobileread.com/forums/sho...40&postcount=4

The half-hour video on getting it open:
https://www.mobileread.com/forums/sho...80&postcount=1

Various links to tech. data (ignore the physical parts that are K3 specific):
https://www.mobileread.com/forums/sho...d.php?t=170566

[smitelya]

Originally Posted by knc1

First, the general answer to finding things here (other than the search):
https://wiki.mobileread.com/wiki/Prefix_Index

Location of Kpw serial port and technical specs:
https://www.mobileread.com/forums/sho...40&postcount=4

The half-hour video on getting it open:
https://www.mobileread.com/forums/sho...80&postcount=1

Various links to tech. data (ignore the physical parts that are K3 specific):
https://www.mobileread.com/forums/sho...d.php?t=170566

THANK YOU VERY MUCH
I WILL UPDATE YOU IF I WILL SUCCESS TO DEBRICK A DEVICE

[knc1]

Originally Posted by smitelya

THANK YOU VERY MUCH
I WILL UPDATE YOU IF I WILL SUCCESS TO DEBRICK A DEVICE

You **should not** have to "debrick" it - -
Just use the menu present on the serial port.
What is on screen in diag mode is also repeated on the serial port.

If there is a delay in getting the serial port hardware, then:
The diags mode is known to drain the battery faster than it charges - -

Open it up **NOW** and remove the battery to prevent it from over-discharging while waiting for the serial port hardware!

[twobob]

Originally Posted by knc1

Open it up **NOW** and remove the battery to prevent it from over-discharging while waiting for the serial port hardware!

Yeah. I utterly flattened my touch the other day messing around in diags? Fastboot? Diags I think... something.
oopsy.

Luckily it had an iota of charge in it by the time I noticed and recovered okay when given some charge love. hopefully your device will be in a state that accepts charge also.

Good advice. preserve your power.