error: communicating with device - Page 2

Scully · 11-16-2011, 10:52 AM

That's what I thought...and that's why I was so baffled when it didn't work with this one.

Thanks very much for taking the time to walk me through the steps!

Scully · 11-22-2011, 02:38 PM

It's not working. All books uploaded through Calibre are giving me the error message "This item cannot be opened because it is licensed to a different user. Delete the item and download it from your Archived Items or purchase a copy from the Kindle Store."

They forced me to go to a 3rd Generation Kindle because the 2nd Generations are no longer available. I do not like it. Their tech support is saying that 2nd Generation books should open properly on a 3rd Generation Kindle...so why am I having this problem?? :-<

theducks · 11-22-2011, 02:43 PM

Quote:

Originally Posted by Scully

It's not working. All books uploaded through Calibre are giving me the error message "This item cannot be opened because it is licensed to a different user. Delete the item and download it from your Archived Items or purchase a copy from the Kindle Store."

They forced me to go to a 3rd Generation Kindle because the 2nd Generations are no longer available. I do not like it. Their tech support is saying that 2nd Generation books should open properly on a 3rd Generation Kindle...so why am I having this problem?? :-<

You new Kindle is NOT registered to the same account as the old one.

Scully · 11-22-2011, 02:45 PM

Yes, it is...they had me go through and reset to factory default, then start the whole thing all over again. Books auto-downloading directly from Amazon are opening...books I'm uploading from Calibre are not.

Scully · 11-24-2011, 10:50 AM

It seems that the problem was with Calibre after all. I had to delete out the entire listing I'd made, and redo it from scratch. Once I did...everything uploaded perfectly, and everything opens just as it should. I don't know what caused the bug...but now it's all 100% perfect.

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11-16-2011, 10:52 AM	#16
Scully Member Posts: 21 Karma: 10 Join Date: Jul 2011 Device: Kindle	That's what I thought...and that's why I was so baffled when it didn't work with this one. Thanks very much for taking the time to walk me through the steps!

11-22-2011, 02:38 PM	#17
Scully Member Posts: 21 Karma: 10 Join Date: Jul 2011 Device: Kindle	It's not working. All books uploaded through Calibre are giving me the error message "This item cannot be opened because it is licensed to a different user. Delete the item and download it from your Archived Items or purchase a copy from the Kindle Store." They forced me to go to a 3rd Generation Kindle because the 2nd Generations are no longer available. I do not like it. Their tech support is saying that 2nd Generation books should open properly on a 3rd Generation Kindle...so why am I having this problem?? :-<

11-22-2011, 02:45 PM	#19
Scully Member Posts: 21 Karma: 10 Join Date: Jul 2011 Device: Kindle	Yes, it is...they had me go through and reset to factory default, then start the whole thing all over again. Books auto-downloading directly from Amazon are opening...books I'm uploading from Calibre are not.

11-24-2011, 10:50 AM	#20
Scully Member Posts: 21 Karma: 10 Join Date: Jul 2011 Device: Kindle	It seems that the problem was with Calibre after all. I had to delete out the entire listing I'd made, and redo it from scratch. Once I did...everything uploaded perfectly, and everything opens just as it should. I don't know what caused the bug...but now it's all 100% perfect.