Troubleshooting HELP! My water damaged kindle 3 can't be turned on!

lumanz · 10-02-2011, 10:16 AM

Yesterday I found my kindle on the desk with blank screen. I didn't realize what's going on, so I tried to turn it on. But nothing happened. The screen and the power light didn't react. Then I plugged it to my pc and the yellow light turned on for about ten seconds. But the screen was still blank.

At night one of my friends told me he dropped my kindle in the water and he didn't tell me right then! I'm a bit angry, but what can I do?

Then I took it apart. I took the battery off and put it back. The green light turned on for about 10 seconds and nothing happened.

So, what can I do to save my kindle? Any one with good ideas?

HarryT · 10-02-2011, 10:17 AM

Contact Kindle customer service - they are extremely helpful. At worst, they'll probably offer you a refurbished Kindle at a heavily discounted price. Send the bill for it to your "friend".

lumanz · 10-02-2011, 10:27 AM

Quote:

Originally Posted by HarryT

Contact Kindle customer service - they are extremely helpful. At worst, they'll probably offer you a refurbished Kindle at a heavily discounted price. Send the bill for it to your "friend".

I don't want to buy new K3. I'd rather buy a kindle touch instead. But I really really want to fix it. Is it possible?

HarryT · 10-02-2011, 10:29 AM

I very much doubt it, unfortunately. What I would do is to remove the battery, and leave your Kindle in a warm place for several days - preferably at least a week. Then reconnect the battery and see what happens.

jswinden · 10-02-2011, 10:58 AM

Another trick for drying out wet electronics is to place the Kindle into a container with uncooked rice. The rice has to be uncooked so that it will absorb moister. Leave it covered in rice for at least a day and then see if it will work.

lumanz · 10-02-2011, 11:07 AM

Quote:

Originally Posted by HarryT

I very much doubt it, unfortunately. What I would do is to remove the battery, and leave your Kindle in a warm place for several days - preferably at least a week. Then reconnect the battery and see what happens.

Thank you for your advice!

lumanz · 10-02-2011, 11:08 AM

Quote:

Originally Posted by jswinden

Another trick for drying out wet electronics is to place the Kindle into a container with uncooked rice. The rice has to be uncooked so that it will absorb moister. Leave it covered in rice for at least a day and then see if it will work.

I'll try that. But I'm afraid some parts of the device has been damaged already.

howyoudoin · 10-02-2011, 11:11 AM

Quote:

Originally Posted by lumanz

Yesterday I found my kindle on the desk with blank screen. I didn't realize what's going on, so I tried to turn it on. But nothing happened. The screen and the power light didn't react. Then I plugged it to my pc and the yellow light turned on for about ten seconds. But the screen was still blank.

At night one of my friends told me he dropped my kindle in the water and he didn't tell me right then! I'm a bit angry, but what can I do?

Then I took it apart. I took the battery off and put it back. The green light turned on for about 10 seconds and nothing happened.

So, what can I do to save my kindle? Any one with good ideas?

"You dunk it, you bought it", IMO. Your friend keeps this one and pays for a new Kindle. Admittedly this is simplistic and the kind of friendship you guys have would be a major factor.

TimW · 10-02-2011, 11:16 AM

Quote:

Originally Posted by lumanz

I'll try that. But I'm afraid some parts of the device has been damaged already.

The rice trick has the best chance of working when you try it immediately before trying to turn it on or putting it on charge. The late confession by your "friend" eliminated that possibility. Kindle CS may still replace it for you at no charge...I've heard of them doing that. In the US, the number is 866-321-8851.

HarryT · 10-02-2011, 11:17 AM

I would agree with the previous poster, though: your friend destroyed it. He has to pay whatever it costs to repair or replace it.

Blossom · 10-03-2011, 09:52 PM

I'd say your friend need to pay for it or at least buy you a touch which is cheaper.
I'd call CS just to see if they will help you. The Worst they can say is no which I never heard them do.

Barbara1955 · 10-03-2011, 10:01 PM

My son sat on my Kindle broke the eInk thingy I Called Amazon they are sending me aother one....be here wed. So I Second calling Amazon!

lumanz · 10-04-2011, 12:27 AM

Quote:

Originally Posted by Katie1

My son sat on my Kindle broke the eInk thingy I Called Amazon they are sending me aother one....be here wed. So I Second calling Amazon!

Thank you the advice. But I don't think amazon will give me a new one for my fault.

ucfgrad93 · 10-04-2011, 01:00 AM

Give it a shot, but be honest, the worst they can say is no.

Blog Kindle · 10-04-2011, 01:43 AM

I've had nothing but good experience with Amazon CS so far - so definitely give it a try

10-02-2011, 10:16 AM	#1
lumanz Member Posts: 15 Karma: 10 Join Date: May 2011 Device: Bold 9000/Kindle Keyboard/Kindle Touch	HELP! My water damaged kindle 3 can't be turned on! Yesterday I found my kindle on the desk with blank screen. I didn't realize what's going on, so I tried to turn it on. But nothing happened. The screen and the power light didn't react. Then I plugged it to my pc and the yellow light turned on for about ten seconds. But the screen was still blank. At night one of my friends told me he dropped my kindle in the water and he didn't tell me right then! I'm a bit angry, but what can I do? Then I took it apart. I took the battery off and put it back. The green light turned on for about 10 seconds and nothing happened. So, what can I do to save my kindle? Any one with good ideas?

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10-02-2011, 10:17 AM	#2
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	Contact Kindle customer service - they are extremely helpful. At worst, they'll probably offer you a refurbished Kindle at a heavily discounted price. Send the bill for it to your "friend".

10-02-2011, 10:29 AM	#4
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	I very much doubt it, unfortunately. What I would do is to remove the battery, and leave your Kindle in a warm place for several days - preferably at least a week. Then reconnect the battery and see what happens.

10-02-2011, 10:58 AM	#5
jswinden Nameless Being	Another trick for drying out wet electronics is to place the Kindle into a container with uncooked rice. The rice has to be uncooked so that it will absorb moister. Leave it covered in rice for at least a day and then see if it will work.

10-02-2011, 11:17 AM	#10
HarryT eBook Enthusiast Posts: 85,560 Karma: 93980341 Join Date: Nov 2006 Location: UK Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6	I would agree with the previous poster, though: your friend destroyed it. He has to pay whatever it costs to repair or replace it.

10-03-2011, 09:52 PM	#11
Blossom Treasure Seeker Posts: 18,708 Karma: 26026435 Join Date: Mar 2010 Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices	I'd say your friend need to pay for it or at least buy you a touch which is cheaper. I'd call CS just to see if they will help you. The Worst they can say is no which I never heard them do.

10-03-2011, 10:01 PM	#12
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	My son sat on my Kindle broke the eInk thingy I Called Amazon they are sending me aother one....be here wed. So I Second calling Amazon!

10-04-2011, 01:00 AM	#14
ucfgrad93 Wizard Posts: 2,372 Karma: 9026681 Join Date: Jun 2011 Location: Colorado Device: Kindle Paperwhite 2nd Gen	Give it a shot, but be honest, the worst they can say is no.

10-04-2011, 01:43 AM	#15
Blog Kindle Addict Posts: 224 Karma: 25122 Join Date: Mar 2009 Device: Kindle 1/2/3/4/Touch/DX/Fire\|PRS-600/350\|Nook(color)\|iPad\|iPad2\|EVO 4G	I've had nothing but good experience with Amazon CS so far - so definitely give it a try

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