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#211 |
Zealot
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Karma: 338
Join Date: Nov 2004
Device: Ebookwise 1150, Jetbook Lite, Slick Er-701
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I am willing to give them a few days but this is real disappointing to say the least. The longer they wait the more returns Walgeens will get. Joe Public doesn't even understand what firmware is so needing this big a firmware update will probably get them lots of returns anyways and the more delays the more returns.
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#212 |
Zealot
![]() ![]() Posts: 119
Karma: 122
Join Date: Jul 2006
Location: Gilbert, AZ
Device: Nook HD+, Nook ST Glow, PocketBook 360, Nook Color
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Mine will be here tomorrow, so I can wait too
![]() I also wonder how many other people _have_ bought these yet - there's no way to tell, really, but I find it an interesting "coincidence" that the fixes are being readied just when we (mobileread users) are first receiving ours. Maybe ours ARE the first ones out the door, and so Delstar may have some time to get the fixes in place before there's a flood of orders. (Assuming, as I always include as a caveat, that the fixes actually do resolve the major issues, at least. If after the update there's still no PDF support, no formatting, etc, etc, then I think Delstar will be in for an unhappy few weeks) |
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#213 |
Zealot
![]() ![]() ![]() ![]() Posts: 143
Karma: 338
Join Date: Nov 2004
Device: Ebookwise 1150, Jetbook Lite, Slick Er-701
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Well the more returns Walgreens gets the faster they are gonna lose patience and drop this thing like a hot potato. I mean its bad enough it shipped not supporting any of the promised e-book formats except text but the delays in the firmware update is another nail in the coffin. Like I said I am willing to give it a few days but its VERY bad business to promise the customer something and then not deliver it when promised. I mean first the reader doesn't support formats advertized (strike one) and now the promised firmware hasn't arrived when promised (strike two). One more strike ie a serious delay in the promised firmware or even worse firmware that doesn't fix the reported problems or at least the majority of them and I think its strike three and they are out...
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#214 |
Junior Member
![]() Posts: 3
Karma: 10
Join Date: Mar 2010
Device: Kindle 2
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BBB Review of Delstar
http://www.seflorida.bbb.org/Busines...lstar-92019318
"Company Rating F Our opinion of what this rating means: We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices." |
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#215 |
Nameless Being
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Just FYI: I was able to return my OpenBook to a local Walgreens store, no questions asked.
Good luck to those of you who choose to stick it out in hopes that they get the OpenBook firmware/software corrected. I hope they do. However I think there are way too many issues with the OpenBook to quickly patch them with a firmware upgrade. For one thing, the software they are using to display the various ebook formats apparently is merely stripping out any format tags and rendering what is left in plain text. Delstar really needs to put true rendering software on the OpenBook, or one of the MR geeks needs to figure out how to do that, before the OpenBook will be a true eBook reader. In its present state I feel it is little more than a photo viewer and MP3 player. The LCD screen looks good and the hardware definitely has potential, but there is a lot of work that needs to be done. Oh well, nothing ventured, nothing gained, as Ben said. I think it was worth the gamble, and since Walgreens will refund all but the inexpensive shipping fee, nothing lossed. |
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#216 | |
Zealot
![]() ![]() ![]() ![]() Posts: 143
Karma: 338
Join Date: Nov 2004
Device: Ebookwise 1150, Jetbook Lite, Slick Er-701
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Quote:
ouch now that's a black eye if that is what Florida Better Business Bureau gave them... |
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#217 | ||
Zealot
![]() ![]() Posts: 119
Karma: 122
Join Date: Jul 2006
Location: Gilbert, AZ
Device: Nook HD+, Nook ST Glow, PocketBook 360, Nook Color
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Quote:
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#218 | |
Plan B Is Now In Force
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Karma: 8086979
Join Date: Jan 2010
Location: Surebleak
Device: Aluratek,Sony 350/T1,Pandigital,eBM 911,Nook HD/HD+,Fire HDX 7/8.9,PW2
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Quote:
I don't even bother increasing the margins to separate out the page number from the book text on my Libre. So it overlaps a couple of the characters every few pages - no biggie for me. I don't even notice it anymore when reading. I would not let that be the deciding factor for choosing or not choosing the Libre. |
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#219 |
Junior Member
![]() Posts: 7
Karma: 10
Join Date: Mar 2010
Location: Chicago, IL
Device: DelStar OpenBook
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Ok, well I just got back from Walgreens. They returned the money no questions asked. This Delstar outfit seems pretty shady and I decided not to take chances. Even if they do offer a firmware update, what will happen in 6 months when this thing breaks down? The Delstar company probably won't exist by then. This Delstar seems like a fly by night outfit. They haven't even answered my e-mail to them. How do they know I am on these forums? I figured return it now while I can. I am just going to spend the extra 79 bucks and get myself a Sony PRS-300. No more wasting time with cheap junk. Sorry Delstar, you guys blew it.
I will follow this forum however and see how it pans out for the rest of you. |
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#220 |
Groupie
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Karma: 876
Join Date: Dec 2009
Device: Kindle 3 wifi, Sony PRS-300, Sony PRS-500, Reb1100(dead)
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I pretty much knew delstar was a no name when I went into this. They still have 25 days to fix it up some before walgreens warranty runs out. Not panicking.
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#221 |
Junior Member
![]() ![]() Posts: 8
Karma: 150
Join Date: Mar 2010
Device: Delstar OpenBook & BookSmart
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Delstar OpenBook Firmware Upgrade
Hello Everyone,
This is Freddy from Delstar, and i just want to begin by saying that we apologize for the delay for making this upgrade available to you. We have been experiencing Technical Difficulties with our Website all day, and we have been working diligently to fix it. We have come up with a way to get this upgrade out to all of our friends at this forum. Below you will find a Share-cow link, we have uploaded the Firmware upgrade, The Firmware Upgrade Tool and a instructional video on how to complete the upgrade process. PLEASE WATCH the video FIRST, and then continue with the upgrade. We hope to resolve our Website issues as soon as possible. Again we would like to thank you for your patience at this time. Firmware Upgrade Link: http://www.sharecow.com/Download.asp...a-06ec56df0dc1 Thank You Freddy M. Delstar |
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#222 |
Junior Member
![]() Posts: 9
Karma: 10
Join Date: Mar 2010
Location: Lufkin, Texas
Device: Delstar OpenBook
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#223 |
Member
![]() Posts: 24
Karma: 90
Join Date: Mar 2010
Location: SOUTH PHILA PA
Device: JETBOOK MINI RB
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order cancelled
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#224 |
The Dank Side of the Moon
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Karma: 119230421
Join Date: Sep 2009
Location: Denver, CO
Device: Kindle2; Kindle Fire
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#225 | |
Addict
![]() ![]() ![]() ![]() Posts: 225
Karma: 342
Join Date: Jul 2006
Location: Indiana
Device: Pocketbook 360, Iphone 3g, Sony 505, REB1200, GEB1150
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Quote:
I was able to get the video to play. Download it, add .avi extension. If it won't play, you can install this codex and it will play. http://sites.google.com/site/icmxvid/ Last edited by Katelyn; 03-17-2010 at 03:18 PM. |
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Thread | Thread Starter | Forum | Replies | Last Post |
Delstar Openbook Review | Nate the great | General Discussions | 5 | 12-02-2010 07:02 PM |
Maylong M-150 Tablet at Walgreens | Fernie | Android Devices | 117 | 11-18-2010 03:11 PM |
delstar "openbook" | Shinra | Autres liseuses | 11 | 06-11-2010 03:40 AM |
Report Issues and Bugs with Delstar OpenBook here | jswinden | More E-Book Readers | 13 | 03-18-2010 10:38 AM |
$50 Off Delstar Openbook @ Walgreen's | Rob G. | Deals and Resources (No Self-Promotion or Affiliate Links) | 19 | 03-12-2010 04:16 PM |