Page Error Message on Secure ePub

goonjm · 06-22-2009, 03:50 PM

Hi guys,

New to the forum having just picked up my PRS-505 today (after reading lots and lots of threads on this forum). Very impressed so far and all seems to work ok, with the exception of one really annoying problem.

I bought 3 secure ePubs from booksonboard.com last night and have successfully downloaded and viewed them all in Adobe Secure Editions. I copied all three books to the 505 and while 2 of the 3 open fine the third just displays a "Page Error!" message. Can anyone suggest why this might. If i view the book info in Digital Editions I see the message "Document Contains a Resource which is too Big"

Would appreciate any ideas as naturally, its the first part of a trilogy...

Cheers.
Simon

netseeker · 06-22-2009, 05:18 PM

If even Digital Editions on PC says "Document Contains a Resource which is too Big" then the ePub-file can just not be displayed because contained parts of the ePub are bigger (filesize per part) than allowed by Adobe Digital Editions. The version of Adobe Digital Editions running on the Sony does only permit up to 300KB per part. I would complain to booksonboard.com...

JSWolf · 06-22-2009, 05:20 PM

The problem is that whoever made that ePub did not follow the Mobile ADE specification.

Contact the publisher and let them know that the eBook is not made following the Mobile ADE specification and that it does not work with your Sony Reader.

Also contact BooksOnBoard and tell them of this problem and request either your money back or a credit.

But before you contact BooksOnBoard, you could strip away the DRM and use Calibre to convert it to ePub so it would work on your 505.

goonjm · 06-22-2009, 05:47 PM

Thanks for the replies guys. I e-mailed BooksOnBoard about this and they've requested a new file from the publisher.

I'd like to say at the same time that their response time was amazing - about 30 minutes from first e-mail to a reply saying they've requested a new file. It's unusual to find service as good as that so I thought I'd share it with you

Simon

06-22-2009, 03:50 PM	#1
goonjm Junior Member Posts: 7 Karma: 10 Join Date: Jun 2009 Device: Sony PRS-505	Page Error Message on Secure ePub Hi guys, New to the forum having just picked up my PRS-505 today (after reading lots and lots of threads on this forum). Very impressed so far and all seems to work ok, with the exception of one really annoying problem. I bought 3 secure ePubs from booksonboard.com last night and have successfully downloaded and viewed them all in Adobe Secure Editions. I copied all three books to the 505 and while 2 of the 3 open fine the third just displays a "Page Error!" message. Can anyone suggest why this might. If i view the book info in Digital Editions I see the message "Document Contains a Resource which is too Big" Would appreciate any ideas as naturally, its the first part of a trilogy... Cheers. Simon

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06-22-2009, 05:18 PM	#2
netseeker sleepless reader Posts: 4,763 Karma: 615547 Join Date: Jan 2008 Location: Germany, near Stuttgart Device: Sony PRS-505, PB 360° & 302, nook wi-fi, Kindle 3	If even Digital Editions on PC says "Document Contains a Resource which is too Big" then the ePub-file can just not be displayed because contained parts of the ePub are bigger (filesize per part) than allowed by Adobe Digital Editions. The version of Adobe Digital Editions running on the Sony does only permit up to 300KB per part. I would complain to booksonboard.com...

06-22-2009, 05:20 PM	#3
JSWolf Resident Curmudgeon Posts: 79,209 Karma: 145488788 Join Date: Nov 2006 Location: Roslindale, Massachusetts Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3	The problem is that whoever made that ePub did not follow the Mobile ADE specification. Contact the publisher and let them know that the eBook is not made following the Mobile ADE specification and that it does not work with your Sony Reader. Also contact BooksOnBoard and tell them of this problem and request either your money back or a credit. But before you contact BooksOnBoard, you could strip away the DRM and use Calibre to convert it to ePub so it would work on your 505.

06-22-2009, 05:47 PM	#4
goonjm Junior Member Posts: 7 Karma: 10 Join Date: Jun 2009 Device: Sony PRS-505	Thanks for the replies guys. I e-mailed BooksOnBoard about this and they've requested a new file from the publisher. I'd like to say at the same time that their response time was amazing - about 30 minutes from first e-mail to a reply saying they've requested a new file. It's unusual to find service as good as that so I thought I'd share it with you Simon

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