ColorSoft && Mac Error

InnovationHack · 04-19-2025, 03:19 PM

Trying to use my Kindle color soft with Calibre -- this is the error I get when I plug in the kindle (on Mac).

Failed to upload file named: metadata.calibre to ('Internal Storage',): 2:PTP Layer error 02ff: send_file_object_info():Could not send object property list.

2:Error 02ff: PTP I/O Error

Traceback (most recent call last):

File "calibre/gui2/device.py", line 111, in run
File "calibre/gui2/device.py", line 582, in _books
File "calibre/devices/mtp/driver.py", line 345, in books
File "calibre/devices/mtp/driver.py", line 386, in write_metadata_cache
File "calibre/devices/mtp/driver.py", line 211, in put_calibre_file
File "calibre/devices/mtp/base.py", line 24, in synchronizer
File "calibre/devices/mtp/unix/driver.py", line 403, in put_file

calibre.devices.errors.DeviceError: Failed to upload file named: metadata.calibre to ('Internal Storage',): 2:PTP Layer error 02ff: send_file_object_info():Could not send object property list.

2:Error 02ff: PTP I/O Error

How do I fix this?

kovidgoyal · 04-19-2025, 10:22 PM

That is an error communicating with the device. Usually, this kind of error can be fixed by
following the steps below in sequence. First:

1) Try rebooting both the device and your computer
2) If that does not work, find the files driveinfo.calibre and metadata.calibre on the device
and delete them (you can use Windows Explorer or a file manager on the device itself to do this)
3) Reset the device

If none of those work, you can use one of the wireless communication methods described here:
https://manual.calibre-ebook.com/faq...kindle-fire-hd

04-19-2025, 03:19 PM	#1
InnovationHack Member Posts: 17 Karma: 10 Join Date: Nov 2020 Device: Onyx Poke3	ColorSoft && Mac Error Trying to use my Kindle color soft with Calibre -- this is the error I get when I plug in the kindle (on Mac). Failed to upload file named: metadata.calibre to ('Internal Storage',): 2:PTP Layer error 02ff: send_file_object_info():Could not send object property list. 2:Error 02ff: PTP I/O Error Traceback (most recent call last): File "calibre/gui2/device.py", line 111, in run File "calibre/gui2/device.py", line 582, in _books File "calibre/devices/mtp/driver.py", line 345, in books File "calibre/devices/mtp/driver.py", line 386, in write_metadata_cache File "calibre/devices/mtp/driver.py", line 211, in put_calibre_file File "calibre/devices/mtp/base.py", line 24, in synchronizer File "calibre/devices/mtp/unix/driver.py", line 403, in put_file calibre.devices.errors.DeviceError: Failed to upload file named: metadata.calibre to ('Internal Storage',): 2:PTP Layer error 02ff: send_file_object_info():Could not send object property list. 2:Error 02ff: PTP I/O Error How do I fix this?

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04-19-2025, 10:22 PM	#2
kovidgoyal creator of calibre Posts: 45,604 Karma: 28548974 Join Date: Oct 2006 Location: Mumbai, India Device: Various	That is an error communicating with the device. Usually, this kind of error can be fixed by following the steps below in sequence. First: 1) Try rebooting both the device and your computer 2) If that does not work, find the files driveinfo.calibre and metadata.calibre on the device and delete them (you can use Windows Explorer or a file manager on the device itself to do this) 3) Reset the device If none of those work, you can use one of the wireless communication methods described here: https://manual.calibre-ebook.com/faq...kindle-fire-hd

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