Unable to download metadata

[milanb]

Hi everyone,

I've been unable to download metadata or covers for quite some time now. I’ve already checked my firewall settings and even temporarily disabled everything for testing, reinstalling calibre but the issue persists. Every time I try, I get the same error.

Does anyone have any ideas on what might be causing this?

Thanks in advance.



Log:

Spoiler:

calibre, version 7.26.0

ERROR: No matches found: <p>Failed to find any books that match your search. Try making the search <b>less specific</b>. For example, use only the author's last name and a single distinctive word from the title.<p>To see the full log, click "Show details".

Running identify query with parameters:

{'title': 'Build', 'authors': ['Tony Fadell'], 'identifiers': {}, 'timeout': 30}

Using plugins: Goodreads (1, 8, 2), Google (1, 1, 1), Amazon.com (1, 3, 12)

The log from individual plugins is below

****************************** Goodreads (1, 8, 2) ******************************

Found 0 results

Downloading from Goodreads took 0.021774768829345703

identify - start. title=Build, authors=['Tony Fadell'], identifiers={}

Plugin Goodreads failed

Traceback (most recent call last):

File "calibre\ebooks\metadata\sources\identify.py", line 47, in run

File "calibre_plugins.goodreads.__init__", line 219, in identify

File "calibre\ebooks\metadata\sources\base.py", line 291, in browser

File "calibre\__init__.py", line 334, in browser

File "calibre\utils\browser.py", line 48, in __init__

File "ssl.py", line 775, in create_default_context

File "ssl.py", line 596, in load_default_certs

File "ssl.py", line 588, in _load_windows_store_certs

ssl.SSLError: not enough data: cadata does not contain a certificate (_ssl.c:4024)

************************************************** ******************************

****************************** Google (1, 1, 1) ******************************

Found 0 results

Downloading from Google took 0.016741037368774414

Plugin Google failed

Traceback (most recent call last):

File "calibre\ebooks\metadata\sources\identify.py", line 47, in run

File "calibre\ebooks\metadata\sources\google.py", line 493, in identify

File "calibre\ebooks\metadata\sources\base.py", line 291, in browser

File "calibre\__init__.py", line 334, in browser

File "calibre\utils\browser.py", line 48, in __init__

File "ssl.py", line 775, in create_default_context

File "ssl.py", line 596, in load_default_certs

File "ssl.py", line 588, in _load_windows_store_certs

ssl.SSLError: not enough data: cadata does not contain a certificate (_ssl.c:4024)

************************************************** ******************************

****************************** Amazon.com (1, 3, 12) ******************************

Found 0 results

Downloading from Amazon.com took 0.010201215744018555

Plugin Amazon.com failed

Traceback (most recent call last):

File "calibre\ebooks\metadata\sources\identify.py", line 47, in run

File "calibre\ebooks\metadata\sources\amazon.py", line 1619, in identify

File "calibre\ebooks\metadata\sources\amazon.py", line 1202, in browser

File "calibre\__init__.py", line 334, in browser

File "calibre\utils\browser.py", line 48, in __init__

File "ssl.py", line 775, in create_default_context

File "ssl.py", line 596, in load_default_certs

File "ssl.py", line 588, in _load_windows_store_certs

ssl.SSLError: not enough data: cadata does not contain a certificate (_ssl.c:4024)

************************************************** ******************************

The identify phase took 0.20 seconds

The longest time (0.021775) was taken by: Goodreads

Merging results from different sources

We have 0 merged results, merging took: 0.00 seconds

[kovidgoyal]

Looks like the ssl certificate store on your windows machine is broken.

[DNSB]

One acquaintance of mine ran into an issue where his root certificates on a Windows computer were showing as corrupted. They used the GUI from Root-Certificate-Updater to download and install the latest root certificates and untrusted certificates and that cleared up their issue.