Cloud Storage : Errors :"cannot fetch list" and "Could not save file"

[Villard]

Hello
I use Koreader on a Kobo Libra 2.
I use the cloud storage function to access a Pcloud account with Webdav.
I get very frequently the error ""cannot fetch list of folder contents" when I want to enter the storage.
When I am lucky, I can enter after several tentatives.
And then also quite frequently, when I download a epub file, I get the message " Could not save the file"

My WebDav configuration is correct since I can acces (sometimes) the cloud storage and my Kobo has plenty of available space.
I've tried on different Wi-Fi networks but I've not noticed it is better.

What could be the cause if these errors ? Is there some available logs ?


Thanks
Villard

[hius07]

koreader/crash.log

[Villard]

Thank you, here is the log after a fresh reboot. Does it give some clue ?
I just see this line :

05/01/25-18:59:21 ERROR CloudStorage: nil

here is all the log

               launching...
  _  _____  ____                _
 | |/ / _ \|  _ \ ___  __ _  __| | ___ _ __
 | ' / | | | |_) / _ \/ _` |/ _` |/ _ \ '__|
 | . \ |_| |  _ <  __/ (_| | (_| |  __/ |
 |_|\_\___/|_| \_\___|\__,_|\__,_|\___|_|

 It's a scroll... It's a codex... It's KOReader!
[*] Current time: 05/01/25-18:57:53
has monolibtic? no (libs/libkoreader-monolibtic.so: cannot open shared object file: No such file or directory)
lib_search_path: libs/?
lib_basic_format: lib%s.so
lib_version_format: lib%s.so.%s[*] Version: v2024.11

ffi.load: rt.so.1 (RTLD_GLOBAL)
ffi.findlib: utf8proc [3]
ffi.load: libs/libutf8proc.so.3
ffi.findlib: blitbuffer
ffi.load: libs/libblitbuffer.so
ffi.findlib: fbink_input [1]
ffi.load: libs/libfbink_input.so.1
[FBInk] /dev/input/event0: `gpio-keys` = KEY | POWER_BUTTON | SLEEP_COVER | PAGINATION_BUTTONS | ROTATION_EVENT
[FBInk] /dev/input/event1: `Elan Touchscreen` = TOUCHSCREEN | TABLET | KEY | SCALED_TABLET
[FBInk] /dev/input/event2: `kx122-accel` = ACCELEROMETER
[ko-input] Forked off fake event generator (pid: 1549)
05/01/25-18:57:53 INFO  initializing for device Kobo_io 
05/01/25-18:57:53 INFO  framebuffer resolution: {
  h = 1680,
  w = 1264
} --[[table: 0x768f8348]] 
ffi.findlib: wrap-mupdf
ffi.load: libs/libwrap-mupdf.so
ffi.findlib: sqlite3 [0]
ffi.load: libs/libsqlite3.so.0
ffi.findlib: freetype [6]
ffi.load: libs/libfreetype.so.6
ffi.findlib: harfbuzz [0]
ffi.load: libs/libharfbuzz.so.0
ffi.findlib: zstd [1]
ffi.load: libs/libzstd.so.1
ffi.findlib: crypto [1.1]
ffi.load: libs/libcrypto.so.1.1
05/01/25-18:57:58 INFO  Loading plugins from directory: plugins 
dhcpcd[1563]: dhcpcd not running
05/01/25-18:58:38 INFO  Kobo Wi-Fi: disabling Wi-Fi 
dhcpcd[1575]: dhcpcd not running
OK
05/01/25-18:58:42 INFO  Kobo Wi-Fi: enabling Wi-Fi 
[enable-wifi.sh] Left fd 10 -> /mnt/onboard/.adds/koreader/enable-wifi.sh open
[enable-wifi.sh] Left fd 3 -> /proc/1605/fd/3 => pipe:[9664] (temporary?) open
[obtain-ip.sh] Left fd 10 -> /mnt/onboard/.adds/koreader/obtain-ip.sh open
[obtain-ip.sh] Left fd 3 -> /proc/1656/fd/3 => pipe:[9792] (temporary?) open
dhcpcd[1674]: dhcpcd not running
dhcpcd[1681]: version 6.6.6 starting
dhcpcd[1681]: wlan0: using /sys hwaddr: 58:b0:d4:97:ac:21
dhcpcd[1681]: wlan0: executing `/libexec/dhcpcd-run-hooks' PREINIT
dhcpcd[1681]: wlan0: executing `/libexec/dhcpcd-run-hooks' NOCARRIER
dhcpcd[1681]: wlan0: waiting for carrier
dhcpcd[1681]: wlan0: carrier acquired
dhcpcd[1681]: wlan0: executing `/libexec/dhcpcd-run-hooks' CARRIER
dhcpcd[1681]: wlan0: delaying IPv4 for 0.2 seconds
dhcpcd[1681]: wlan0: using ClientID 01:58:b0:d4:97:ac:21
dhcpcd[1681]: wlan0: reading lease `/var/db/dhcpcd-wlan0-Livebox-2310.lease'
dhcpcd[1681]: wlan0: rebinding lease of 192.168.1.18
dhcpcd[1681]: wlan0: sending REQUEST (xid 0xdd0c8f17), next in 3.8 seconds
dhcpcd[1681]: wlan0: acknowledged 192.168.1.18 from 192.168.1.1
dhcpcd[1681]: wlan0: leased 192.168.1.18 for 86400 seconds
dhcpcd[1681]: wlan0: renew in 43200 seconds, rebind in 75600 seconds
dhcpcd[1681]: wlan0: writing lease `/var/db/dhcpcd-wlan0-Livebox-2310.lease'
dhcpcd[1681]: wlan0: adding IP address 192.168.1.18/24
dhcpcd[1681]: wlan0: adding route to 192.168.1.0/24
dhcpcd[1681]: wlan0: adding default route via 192.168.1.1
dhcpcd[1681]: wlan0: executing `/libexec/dhcpcd-run-hooks' REBOOT
dhcpcd[1681]: forking to background
dhcpcd[1681]: forked to background, child pid 1707
05/01/25-18:58:56 INFO  Wi-Fi successfully restored (after 0.25 seconds)! 
05/01/25-18:59:21 ERROR CloudStorage: nil 
05/01/25-18:59:56 INFO  Exiting KOReader to enter USBMS mode... 
05/01/25-18:59:56 INFO  Preparing to quit UIManager with exit code: 86 
05/01/25-18:59:56 INFO  Tearing down UIManager with exit code: 86 
[ko-input] Closed input device with fd: 7 @ idx: 2 (matched by idx)
[ko-input] Closed input device with fd: 6 @ idx: 1 (matched by idx)
[ko-input] Closed input device with fd: 5 @ idx: 0 (matched by idx)

[mergen3107]

You need crash.log after you had his error. Also, please en ale verbose logging in top menu - hamburger - help - report a bug

[Villard]

Thank you, I've opened an issue on github. I attach here the crash log because I can not load it on github !

[Villard]

I've finally set up a storage on Dropbox thanks to this post https://www.mobileread.com/forums/sh...d.php?t=353670
This works well with Koreader

The storage on Pcloud has still the same issues on Koreader: either it "cannot fetch list" and it "Could not save file"