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Old 08-29-2023, 10:08 AM   #1
Pepitogrillo
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Posts: 2
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Join Date: Aug 2023
Device: Libra H2O
Device don´t synchronice

My e-reader does not synchronize through wifi or through the Kobo desktop application. In both cases the error is "synchronization failed".

When I open the desktop application I also get the error:

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

I am using the latest firmware version Firmware 4.38.21908 for the Libra H2O FNAC. With the previous version it didn't work either so I had to do this sideloaded upgrade.

Any idea what could be wrong?

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Old 08-29-2023, 10:23 AM   #2
Pepitogrillo
Junior Member
Pepitogrillo began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Aug 2023
Device: Libra H2O
Quote:
Originally Posted by Pepitogrillo View Post
My e-reader does not synchronize through wifi or through the Kobo desktop application. In both cases the error is "synchronization failed".

When I open the desktop application I also get the error:

500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

I am using the latest firmware version Firmware 4.38.21908 for the Libra H2O FNAC. With the previous version it didn't work either so I had to do this sideloaded upgrade.

Any idea what could be wrong?
I opened a query in the kobo chat and they solved it for me. My account must have had a problem and they solved it.
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