Kindle / Mac - Error communicating with device

[user_cc]

The first time I connected the Kindle, I believe there was a message in Calibre asking if I wanted to allow the connection to the Kindle. I accidentally clicked "No" on that message (or something similar). Now, when I connect the Kindle, I get the "Error communicating with device" message.

Is there a way to reset this?

I have tried resetting the Kindle to factory settings.

Error details:
calibre, version 5.9.0
ERROR: Error: Error communicating with device

Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 1] Operation not permitted: '/Volumes/Kindle/driveinfo.calibre'

Traceback (most recent call last):
File "calibre/devices/usbms/driver.py", line 153, in get_device_information
File "calibre/devices/usbms/driver.py", line 143, in _update_driveinfo_file
PermissionError: [Errno 1] Operation not permitted: '/Volumes/Kindle/driveinfo.calibre'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "calibre/gui2/device.py", line 89, in run
File "calibre/gui2/device.py", line 472, in _get_device_information
File "calibre/devices/usbms/driver.py", line 155, in get_device_information
OSError: Failed to access files in the main memory of your device. You should contact the device manufacturer for support. Common fixes are: try a different USB cable/USB port on your computer. If you device has a "Reset to factory defaults" type of setting somewhere, use it. Underlying error: [Errno 1] Operation not permitted: '/Volumes/Kindle/driveinfo.calibre'

[kovidgoyal]

https://manual.calibre-ebook.com/faq...n-denied-error

[user_cc]

Originally Posted by kovidgoyal

https://manual.calibre-ebook.com/faq...n-denied-error

Yes! That's exactly what I needed. I thought I checked those settings, but I did not check everything.

Thank you very much!