Blank screen when reading outside

Mayn · 04-20-2019, 12:57 PM

Last year I bought a Pocketbook Touch HD2 and overall I like the reader.
There is one thing though I really don't like and that's the fact that when reading outside at moderate temperatures, the screen at some point turns white. I have to cool down the reader and after a while I can continue reading. It happens with direct and indirect sunlight on the screen. Today, a nice day with temps of 24 degrees, it happened twice.

Is this normal behavior? Does anyone recognize this?

church mouse · 04-21-2019, 03:21 AM

Quote:

Originally Posted by Mayn

Last year I bought a Pocketbook Touch HD2 and overall I like the reader.
There is one thing though I really don't like and that's the fact that when reading outside at moderate temperatures, the screen at some point turns white. I have to cool down the reader and after a while I can continue reading. It happens with direct and indirect sunlight on the screen. Today, a nice day with temps of 24 degrees, it happened twice.

Is this normal behavior? Does anyone recognize this?

Until recently I used a Touch HD (1) - I also experienced screen fade when reading in direct sunlight. I found that keeping the screen in shade was the only solution on my reader.

Mayn · 04-21-2019, 04:01 AM

Quote:

Originally Posted by church mouse

Until recently I used a Touch HD (1) - I also experienced screen fade when reading in direct sunlight. I found that keeping the screen in shade was the only solution on my reader.

So it seems like "normal" behavior. It has no use to send it back under warranty then. They probably can't fix it.
Thank you for your response.

eMole · 04-21-2019, 04:25 AM

I experienced the same problem with a non-Pocketbook reader device.

Mayn · 04-21-2019, 04:57 AM

Quote:

Originally Posted by eMole

I experienced the same problem with a non-Pocketbook reader device.

I had a Sony PRS650 which is almost 10 years old and I never had any problems. Well, till the battery died, that's why I bought the Touch HD2. My wife has the same Sony and she is still reading without problems, sun or no sun! So, I decided to buy a battery and replace the one in my Sony

! At least I can read outside when it is sunny weather!

Lykke · 04-21-2019, 05:07 AM

Maybe the reader sadly isn't made for reading in those temperatures. The manual for Touch HD2 says to avoid direct sunlight. On page 6: http://support.pocketbook-int.com/fw...ch_HD_2_EN.pdf

04-20-2019, 12:57 PM	#1
Mayn Junior Member Posts: 7 Karma: 10 Join Date: Apr 2019 Device: Pocketbook Touch HD2	Blank screen when reading outside Last year I bought a Pocketbook Touch HD2 and overall I like the reader. There is one thing though I really don't like and that's the fact that when reading outside at moderate temperatures, the screen at some point turns white. I have to cool down the reader and after a while I can continue reading. It happens with direct and indirect sunlight on the screen. Today, a nice day with temps of 24 degrees, it happened twice. Is this normal behavior? Does anyone recognize this?

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04-21-2019, 04:25 AM	#4
eMole Zealot Posts: 130 Karma: 546310 Join Date: Jun 2011 Device: PocketBook Touch HD, PocketBook Era	I experienced the same problem with a non-Pocketbook reader device.

04-21-2019, 05:07 AM	#6
Lykke Groupie Posts: 159 Karma: 182076 Join Date: Aug 2017 Device: Kobo Libra 2	Maybe the reader sadly isn't made for reading in those temperatures. The manual for Touch HD2 says to avoid direct sunlight. On page 6: http://support.pocketbook-int.com/fw...ch_HD_2_EN.pdf

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