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Old 03-02-2018, 10:48 PM   #1
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Kindle Paperwhite (1st Gen) occasionally screen hang
my Kindle Paperwhite (1st Gen) occasionally screen hang and sometime i have to reboot or till the battery flat and when i charge the battery, it start up and the touch screen working...

firmware 5.6.1.1 latest

don't know how to fix it
Last edited by steven168; 03-02-2018 at 11:19 PM.
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Old 03-03-2018, 02:44 PM   #2
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Bad battery? They can do strange things, sometimes.
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Old 03-03-2018, 08:54 PM   #3
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Bad battery? They can do strange things, sometimes.
No idea what the problem
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Old 03-05-2018, 01:01 PM   #4
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Hangs while Turning the page?? Processor going bad.
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Old 03-05-2018, 01:24 PM   #5
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Old 03-05-2018, 02:12 PM   #6
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Maybe try a factory reset then upgrade to the latest firmware available for your device and see how it goes?
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Old 03-05-2018, 06:38 PM   #7
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Tried all method. Still can't
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Old 03-05-2018, 06:42 PM   #8
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Now hang and have to wait battery flat
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Old 03-05-2018, 07:40 PM   #9
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Amazon's running a trade-in promo for Kindles right now. You can get $50 credit towards the purchase of Kindle Paperwhite with Special Offers (can't be combined with other promos/sales). That brings down the price to $70 (+ tax). Something to consider.
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Old 03-05-2018, 07:42 PM   #10
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Sounds like its time for a new device.... PW3 on Sale $99.

AWWW Well with the Promo going on + it being on Sale you can Save even More!
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Old 03-05-2018, 07:43 PM   #11
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Amazon's running a trade-in promo for Kindles right now. You can get $50 credit towards the purchase of Kindle Paperwhite with Special Offers (can't be combined with other promos/sales). That brings down the price to $70 (+ tax). Something to consider.
trade-in promo, $50 credit ?

i am not from states so how?

i have to ship the old kindle to states?
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Old 03-05-2018, 07:51 PM   #12
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AWWW Well with the Promo going on + it being on Sale you can Save even More!
It's either/or. Have to choose only one promo.

Quote:
Originally Posted by steven168 View Post
trade-in promo, $50 credit ?

i am not from states so how?

i have to ship the old kindle to states?
Ah, sorry. I think it's US only.
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Old 03-05-2018, 07:52 PM   #13
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It's either/or. Have to choose only one promo.


Ah, sorry. I think it's US only.
i use US address to ship the kindle to my country.

i can send back to but is it worth the trouble as i have to pay the shipping send to US.
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Old 03-05-2018, 07:58 PM   #14
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i use US address to ship the kindle to my country.

i can send back to but is it worth the trouble as i have to pay the shipping send to US.
Nope, don't think so. That said, as Barbara1955 mentioned, Amazon's running a sale on Kindles right now. You can get a new Paperwhite for $99. I reckon after factoring in shipping, etc, net cost is probably the same as the trade in promo. Besides, Amazon provides the shipping label (UPS drop off) for the trade in so outside US probably won't work.
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Old 03-05-2018, 08:03 PM   #15
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ilovejedd It Always says that but I done it Several times & others here have also. Always got the Promo & Sales Back in June 2017 my PW3 only cost me $50. Trade-in + Sale price

steven168 Only you know if its worth it, I say it depends on cost of shipping it to US. & having some one in US Promply ship it to Amazon.... Amazon will pay shipping within the US to get it to them. Have the Person in US print the Label
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