trouble downloading ASCM file from Kobo

bookaho!ic · 10-15-2016, 05:48 AM

hi guys I have just bought 2 new books off kobo but when i went to export file got http/1.1 service unavailable

when i looked at the start of the address in the address bar (copied below without any personal stuff),

http://acs4.shortcovers.com:8080/ful...t/URLLink.acsm

it is going to port 8080 which is usually for internal servers (this is my guess don't quote me).

it is the same issue for any of my drm'd files on my library have contacted kobo as want it sorting.

anyone else having this issue? i suspect its either to do with the new look library or their preparations to accept sainsburys ebook library.

any help much appreciated

davidfor · 10-15-2016, 06:14 AM

I just tried to download a book from my library and received the same error. There must be a problem on the server they are using. Other then telling Kobo, there is nothing you can do. We'll just have to wait for it to be fixed.

bookaho!ic · 10-15-2016, 06:31 AM

Thanks Davidfor at least I know it was not just me. Have raised it but if anyone else that's getting this problem can raise it I would be grateful.

Does anyone remember what port the link normally goes onto

GeoffR · 10-15-2016, 07:40 AM

I just downloaded an existing book from my Kobo library and it worked as normal. I use:

Firefox in Linux
ADE 1.7.2

freekobo · 10-15-2016, 07:46 AM

They must be doing work on the servers, or having issues.
I've been getting errors in my email from FollowThatPage today;

There was an error reading https://api.kobobooks.com/1.0/Upgrad.../N905xxxxxxxxx.
The HTTP response was: 500 Internal Server Error .
The previous HTTP code was: 503.

FollowThatPage will continue to check the page, and will inform you when the status changes again. To unsubscribe or change your settings, see below.

------------------- End of page report -----------------------

There was an error reading https://api.kobobooks.com/1.0/Upgrad.../N905xxxxxxxxx.
The HTTP response was: 503 Service Unavailable .
The previous HTTP code was: 200.

FollowThatPage will continue to check the page, and will inform you when the status changes again. To unsubscribe or change your settings, see below.

------------------- End of page report -----------------------

There was an error reading https://api.kobobooks.com/1.0/Upgrad.../N709xxxxxxxxx.
The HTTP response was: 500 Internal Server Error .
The previous HTTP code was: 503.

FollowThatPage will continue to check the page, and will inform you when the status changes again. To unsubscribe or change your settings, see below.
------------------- End of page report -----------------------

There was an error reading https://api.kobobooks.com/1.0/Upgrad.../N709xxxxxxxxx.
The HTTP response was: 503 Service Unavailable .
The previous HTTP code was: 200.

FollowThatPage will continue to check the page, and will inform you when the status changes again. To unsubscribe or change your settings, see below.

------------------- End of page report -----------------------

davidfor · 10-15-2016, 08:58 AM

Just checked, and it looks like the site is back up.

bookaho!ic · 10-15-2016, 04:09 PM

thanks guys just managed to download my two new books and get them on my reader via ade and calibre - great help from you guys as always

10-15-2016, 05:48 AM	#1
bookaho!ic Evangelist Posts: 466 Karma: 5575734 Join Date: Feb 2013 Location: UK Device: kobo Aura H20 2nd Ed	trouble downloading ASCM file from Kobo hi guys I have just bought 2 new books off kobo but when i went to export file got http/1.1 service unavailable when i looked at the start of the address in the address bar (copied below without any personal stuff), http://acs4.shortcovers.com:8080/ful...t/URLLink.acsm it is going to port 8080 which is usually for internal servers (this is my guess don't quote me). it is the same issue for any of my drm'd files on my library have contacted kobo as want it sorting. anyone else having this issue? i suspect its either to do with the new look library or their preparations to accept sainsburys ebook library. any help much appreciated

10-15-2016, 07:40 AM	#4
GeoffR Wizard Posts: 3,821 Karma: 19162882 Join Date: Nov 2012 Location: Te Riu-a-Māui Device: Kobo Glo	I just downloaded an existing book from my Kobo library and it worked as normal. I use: Firefox in Linux ADE 1.7.2 Last edited by GeoffR; 10-15-2016 at 07:44 AM. Reason: 1.7.2

10-15-2016, 07:46 AM	#5
freekobo Addict Posts: 250 Karma: 2731310 Join Date: Jan 2013 Device: Kobo Aura	They must be doing work on the servers, or having issues. I've been getting errors in my email from FollowThatPage today; There was an error reading https://api.kobobooks.com/1.0/Upgrad.../N905xxxxxxxxx. The HTTP response was: 500 Internal Server Error . The previous HTTP code was: 503. FollowThatPage will continue to check the page, and will inform you when the status changes again. To unsubscribe or change your settings, see below. ------------------- End of page report ----------------------- There was an error reading https://api.kobobooks.com/1.0/Upgrad.../N905xxxxxxxxx. The HTTP response was: 503 Service Unavailable . The previous HTTP code was: 200. FollowThatPage will continue to check the page, and will inform you when the status changes again. To unsubscribe or change your settings, see below. ------------------- End of page report ----------------------- There was an error reading https://api.kobobooks.com/1.0/Upgrad.../N709xxxxxxxxx. The HTTP response was: 500 Internal Server Error . The previous HTTP code was: 503. FollowThatPage will continue to check the page, and will inform you when the status changes again. To unsubscribe or change your settings, see below. ------------------- End of page report ----------------------- There was an error reading https://api.kobobooks.com/1.0/Upgrad.../N709xxxxxxxxx. The HTTP response was: 503 Service Unavailable . The previous HTTP code was: 200. FollowThatPage will continue to check the page, and will inform you when the status changes again. To unsubscribe or change your settings, see below. ------------------- End of page report ----------------------- Last edited by freekobo; 10-15-2016 at 07:51 AM.

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10-15-2016, 06:14 AM	#2
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	I just tried to download a book from my library and received the same error. There must be a problem on the server they are using. Other then telling Kobo, there is nothing you can do. We'll just have to wait for it to be fixed.

10-15-2016, 06:31 AM	#3
bookaho!ic Evangelist Posts: 466 Karma: 5575734 Join Date: Feb 2013 Location: UK Device: kobo Aura H20 2nd Ed	Thanks Davidfor at least I know it was not just me. Have raised it but if anyone else that's getting this problem can raise it I would be grateful. Does anyone remember what port the link normally goes onto

10-15-2016, 08:58 AM	#6
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	Just checked, and it looks like the site is back up.

10-15-2016, 04:09 PM	#7
bookaho!ic Evangelist Posts: 466 Karma: 5575734 Join Date: Feb 2013 Location: UK Device: kobo Aura H20 2nd Ed	thanks guys just managed to download my two new books and get them on my reader via ade and calibre - great help from you guys as always

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