first time poster needs help

bobmackala · 12-03-2014, 01:21 PM

I bought my wife a kindle paperwhite in june of this year (2014). worked great for awhile but now when I try to charge it(usb to pc) the amber light stays amber for about 7 or 8 seconds and then turns green. batt is not charged even if I let it charge overnight.
has anyone here encountered this problem? any and all suggestions will be appreciated...

thank you bob m.

Edward_R · 12-03-2014, 01:23 PM

1st suggestion would be to try a different USB cable, such as a cable that you use to charge a phone.

pidgeon92 · 12-03-2014, 01:54 PM

.... yes, a different cable, and I'd use a wall charger rather than charging via USB.

pghaworth · 12-03-2014, 06:58 PM

If you're charging from a usb port, also try a different port. Last, but not least, if none of this helps contact Kindle support on Amazon. They will help you fix it or make it right.

sian · 12-03-2014, 08:06 PM

id buy the offical charger think its the power fast ?? ( even though ive read u can use other chargers , i wouldnt risk my kindle with a phone chager . )

i just think its to risky and it my take longer as its being trickle charged also it could melt the plug or fry the kindle.

i know £17.99 is a lot but its worth it
(btw think my dad being an electrician and pats tested certificated ( yep also re wired the wittiker channel tunnel mache lol)

tested this out , it was very messy and sad ending as kindle and phone charger were fried . plug was physically melted to wall socket! )

just thought id mention it

sian · 12-03-2014, 08:11 PM

soz went off my point if u love ur kindle always get the offical wall charger.

dead kindle is no fun

theducks · 12-03-2014, 08:37 PM

real USB ports are power limited to 500mA and can shut down if the load is not smart enough to shed the big drain (charging)
You need a USB style charger with a 1 to 2Amp port.

BTW some of the cheaper ones will charge your device, BUT also emit enough EMI that wireless devices (phones, WiFi) have 'reliable' connection issues.
Turn on a Radio (playing a station) in the room. Now plug in the charger.
If you notice, you got problems

12-03-2014, 01:21 PM	#1
bobmackala Junior Member Posts: 1 Karma: 10 Join Date: Dec 2014 Device: kindle paperwhite wifi	first time poster needs help I bought my wife a kindle paperwhite in june of this year (2014). worked great for awhile but now when I try to charge it(usb to pc) the amber light stays amber for about 7 or 8 seconds and then turns green. batt is not charged even if I let it charge overnight. has anyone here encountered this problem? any and all suggestions will be appreciated... thank you bob m.

12-03-2014, 08:06 PM	#5
sian Addict Posts: 258 Karma: 55958 Join Date: Aug 2009 Location: UK Device: kindle oasis ( 2018) kindle Fire hd 10 ( 2017)	id buy the offical charger think its the power fast ?? ( even though ive read u can use other chargers , i wouldnt risk my kindle with a phone chager . ) i just think its to risky and it my take longer as its being trickle charged also it could melt the plug or fry the kindle. i know £17.99 is a lot but its worth it (btw think my dad being an electrician and pats tested certificated ( yep also re wired the wittiker channel tunnel mache lol) tested this out , it was very messy and sad ending as kindle and phone charger were fried . plug was physically melted to wall socket! ) just thought id mention it Last edited by sian; 12-03-2014 at 08:12 PM.

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12-03-2014, 01:23 PM	#2
Edward_R Zealot Posts: 111 Karma: 516224 Join Date: May 2011 Location: Pacific Northwest (about 35 miles northeast of Seattle) Device: K3 / HP 10" Tablet (FBreader Installed)	1st suggestion would be to try a different USB cable, such as a cable that you use to charge a phone.

12-03-2014, 01:54 PM	#3
pidgeon92 Wizard Posts: 3,144 Karma: 8426142 Join Date: Jun 2008 Location: Chicago, IL Device: Kindle PW2, Kindle Voyage, Kindle DXG, Boox M90, Kobo Aura HD	.... yes, a different cable, and I'd use a wall charger rather than charging via USB.

12-03-2014, 06:58 PM	#4
pghaworth Fervent Pleasure Seeker Posts: 1,224 Karma: 712073 Join Date: Feb 2009 Location: The Windmills of My Mind Device: Clara HD	If you're charging from a usb port, also try a different port. Last, but not least, if none of this helps contact Kindle support on Amazon. They will help you fix it or make it right.

12-03-2014, 08:11 PM	#6
sian Addict Posts: 258 Karma: 55958 Join Date: Aug 2009 Location: UK Device: kindle oasis ( 2018) kindle Fire hd 10 ( 2017)	soz went off my point if u love ur kindle always get the offical wall charger. dead kindle is no fun

12-03-2014, 08:37 PM	#7
theducks Well trained by Cats Posts: 31,021 Karma: 60358908 Join Date: Aug 2009 Location: The Central Coast of California Device: Kobo Libra2,Kobo Aura2v1, K4NT(Fixed: New Bat.), Galaxy Tab A	real USB ports are power limited to 500mA and can shut down if the load is not smart enough to shed the big drain (charging) You need a USB style charger with a 1 to 2Amp port. BTW some of the cheaper ones will charge your device, BUT also emit enough EMI that wireless devices (phones, WiFi) have 'reliable' connection issues. Turn on a Radio (playing a station) in the room. Now plug in the charger. If you notice, you got problems

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